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Santé Group Reviews 

493
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally knowledgeable, friendly, and always ready to go above and beyond to help. People note that advisors make the entire procedure completely simple, efficient, and entirely hassle-free from start to finish. A few other people also felt that consultants consistently secure competitive prices and deliver remarkable value for money on policies. Reviewers emphasize the reliable, long-term communication and prompt responses received during annual policy renewals and ongoing management. Consumers appreciate how advisors expertly remove all the stress and hard work from managing health insurance requirements.

What people talk about most

Service

Users describe positive interactions with service, highlighting exceptional and efficient support throughout... See more

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently knowledgeable,... See more

Customer service

Consumers find customer service to be exceptionally positive and helpful. Reviewers frequently highlight that... See more

Price

People report positive experiences with price, highlighting competitive quotations and great coverage.... See more

Value for money

Reviewers express great satisfaction regarding the value for money provided by the company. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more

Company replied

Rated 5 out of 5 stars

Really happy with the service from Sante Group. As a small business with just two employees, I felt we were still given a great level of service and support. Trish in particular was fantastic to deal... See more

Company replied

Rated 5 out of 5 stars

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare. Better still we gor a great price and great coverage. Highly... See more

Company replied

Rated 5 out of 5 stars

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free! This turned out to be less straightforw... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Income Protection Insurance Company
  4. Insurance Agency
  5. Insurance Broker
  6. Life Insurance Agency

About Santé Group

Written by the company

At Santé Group, we provide expert advice and tailored solutions in Health Insurance, Life Insurance, and Employee Benefits. Through our specialist intermediaries, Nugent Santé and Santé Life, we help individuals and businesses navigate the complexities of Health and Protection insurance with confidence. We’re committed to promoting health, supporting employee wellbeing and ensuring our clients have the right cover in place when they need it most. Our Employer Wellness programmes and benefits solutions are designed to engage employees and create healthier, more productive workplaces. With a straightforward and personal approach, we make insurance simple, giving you peace of mind for the future.

Contact info

Promotion box for Santé Group

Santé Group - Life that bit easier.

For a comprehensive suite of Employee Benefits & Wellness Solutions.

4.9

Excellent

TrustScore 5 out of 5

493 reviews

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4.9

All reviews

(493)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply the best

I took the insurance years ago and never really make claims in my whole life , the minute I needed these guys they jumped straight to it . Seen me through the process and got me everything I required for a 5 figure claim which as gone through easily , in the past the couple times I’ve engaged insurances I’ve had painful experiences and made me feel bad not these
These guys was outstanding full stop
Thankyou for making my claim and big procedure easy

September 20, 2024
Rated 4 out of 5 stars

The company has been very professional…

The company has been very professional and responsible. They have helped us find insurance for 4 years for my family and also helped with insurance claims. I would highly recommend this company when deciding to choose insurance products.

November 4, 2024
Rated 5 out of 5 stars

Very easy to communicate with

Very easy to communicate with and simplified the process of evaluating and selecting the optimum policy for us

October 1, 2024
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

Great service

From the first call with sante the professionalism was what really stood out

October 17, 2024
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review.

Rated 5 out of 5 stars

Understanding

Understood out requirements and advised accordingly.

October 24, 2024
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Reply from Santé Group

It's great to hear your positive feedback

Rated 5 out of 5 stars

Always a quick response

Always a quick response. Gives me a lot of confidence that things are being arranged correctly.

September 30, 2024
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again.

Rated 3 out of 5 stars

Insurance quote provided - that’s all.

Sante provided me with an insurance quote which proved to be incorrect, not through any fault of themselves.

They just did their job! Averagely, so why then encourage a 5 star trustpilot score? So needy!

September 20, 2024
Santé Group logo

Reply from Santé Group

Thank you for taking the time to leave a review, all feedback is very important to us. We apologise for the inconvenience caused and we have taken steps to ensure that this does not happen again.

Rated 5 out of 5 stars

Knowledgable, tailored to my needs both with product and price

Trish was very helpful and listened to what I needed. She asked lots of questions in order to get the right product for me, gave me options, had follow up calls to explain different packages. She made it very simple and easy to do and to top it all off was genuinely a very nice and friendly person. Her focus was to understand her customer rather that just sell any product. Would highly recommend the Sante Group.

August 1, 2024

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