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Santé Group Reviews 

493
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally knowledgeable, friendly, and always ready to go above and beyond to help. People note that advisors make the entire procedure completely simple, efficient, and entirely hassle-free from start to finish. A few other people also felt that consultants consistently secure competitive prices and deliver remarkable value for money on policies. Reviewers emphasize the reliable, long-term communication and prompt responses received during annual policy renewals and ongoing management. Consumers appreciate how advisors expertly remove all the stress and hard work from managing health insurance requirements.

What people talk about most

Service

Users describe positive interactions with service, highlighting exceptional and efficient support throughout... See more

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently knowledgeable,... See more

Customer service

Consumers find customer service to be exceptionally positive and helpful. Reviewers frequently highlight that... See more

Price

People report positive experiences with price, highlighting competitive quotations and great coverage.... See more

Value for money

Reviewers express great satisfaction regarding the value for money provided by the company. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more

Company replied

Rated 5 out of 5 stars

Really happy with the service from Sante Group. As a small business with just two employees, I felt we were still given a great level of service and support. Trish in particular was fantastic to deal... See more

Company replied

Rated 5 out of 5 stars

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare. Better still we gor a great price and great coverage. Highly... See more

Company replied

Rated 5 out of 5 stars

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free! This turned out to be less straightforw... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Income Protection Insurance Company
  4. Insurance Agency
  5. Insurance Broker
  6. Life Insurance Agency

About Santé Group

Written by the company

At Santé Group, we provide expert advice and tailored solutions in Health Insurance, Life Insurance, and Employee Benefits. Through our specialist intermediaries, Nugent Santé and Santé Life, we help individuals and businesses navigate the complexities of Health and Protection insurance with confidence. We’re committed to promoting health, supporting employee wellbeing and ensuring our clients have the right cover in place when they need it most. Our Employer Wellness programmes and benefits solutions are designed to engage employees and create healthier, more productive workplaces. With a straightforward and personal approach, we make insurance simple, giving you peace of mind for the future.

Contact info

Promotion box for Santé Group

Santé Group - Life that bit easier.

For a comprehensive suite of Employee Benefits & Wellness Solutions.

4.9

Excellent

TrustScore 5 out of 5

493 reviews

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4.9

All reviews

(493)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

A GREAT TAILORED SERVICE

Having read through the Trustpilot reviews prior to engaging with Nugent Sante, I was hopeful that I would receive the same great service.

I was not disappointed!

Having had a really bad experience with our previous healthcare provider (which left me no option but to terminate due to breach of contract), Barbara was incredibly empathetic and helpful in assisting me choose a new tailored service for our team.

She was so patient as at one point (after all her hard work) we may not have been able to get out of our 5 year contract with our previous provider but she remained helpful and supportive in the background, never pushy to take the service which I really appreciated.

We have finally (!) taken the My Sante app which is fantastic value for an SME as it is affordable and has so many great features on there for our team to use and these are being improved all the time with additional features etc.

I now have a great relationship with Barbara, she is very responsive and it is always great to catch up with her on a call, I cannot recommend this service enough, thanks Barbara it is a pleasure adding you as a provider to our business! 😊.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication from Trish throughout the process. Highly recommend.

May 1, 2024
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Reply from Santé Group

Thank you for your kind words! It's great to hear your positive feedback.

Rated 5 out of 5 stars

Dedicated service

The best quote by far for Health insurance, the support doesn’t end once you’ve got the policy, I have required an intermediary and Daniel Briggs has been diligently helping me solve a difficult issue. Communication has been excellent throughout. Reliability at its best. Thank you Daniel

May 14, 2024
Unprompted review
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review! We are so happy we can help you.

Rated 5 out of 5 stars

Annual

Quick. Polite…and I believe produce an accurate result

May 10, 2024
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Reply from Santé Group

It's great to hear your positive feedback! Thank you.

Rated 5 out of 5 stars

Fantastic!!

Without doubt the easiest insurance transaction I've had; and I've worked in the insurance industry for 30 years!!

Quick, painless, plenty of choice, easy to navigate and really competitive. From start to finish between initial contact and going on cover was a matter of hours.

May 7, 2024
Unprompted review
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Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again! Thank you for your lovely review.

Rated 5 out of 5 stars

Really impressed by their kind and prompt service

Really impressed by Nugent Sante's service. Despite being quite indecisive, the team were always happy to help me, even months after initially getting in touch with them. They provided impartial advice and put us on the best product for our business and were happy to answer all of my naive questions. They are easy to talk to before and after sales. A fabulous service which, as a bonus, is free for the consumer.

April 18, 2024
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Reply from Santé Group

Thank you so much for your kind words! We are so happy that we could help you. We look forward to supporting you.

Rated 4 out of 5 stars

Easy to work with

Easy to work with. Provide competitive options with professional insights.

April 1, 2024
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Reply from Santé Group

Thank you for your kind words!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service that delivered savings..
Really friendly staff. Definitely use them againg

April 30, 2024
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Reply from Santé Group

It is a pleasure working with you and we look forward to supporting you again! Thank you.

Rated 5 out of 5 stars

Very helpful service from Nikki

Very helpful service from Nikki.
Acted on my suggestion very quickly and everything arranged promptly

April 15, 2024
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Reply from Santé Group

It's great to hear your positive feedback, thanks so much!

Rated 5 out of 5 stars

What an amazing PMI adviser & first class service/outcomes every time

What an amazing independent PMI adviser and welfare benefits provider.
I have worked with Nugent Sante & Barbara for many years and they are just first class.
A special mention to Barbara who continues to go above beyond for both me and the clients I introduce.
Service and outcome is always 10/10.
I highly recommend without hesitation

April 10, 2024
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review! It is a pleasure working with you!!

Rated 5 out of 5 stars

Great service

Great service, really good communication and great outcome for staff PMI scheme. Thank you!

April 23, 2024
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Reply from Santé Group

Thank you for your lovely review! It was a pleasure supporting you.

Rated 5 out of 5 stars

Renewal of PMI

Great Service as always

April 20, 2024
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review!

Rated 5 out of 5 stars

Nugent Sante have been excellent to…

Nugent Sante have been excellent to deal with from inital call to follow up calls after service completed. They were efficient, polite and have made us significant monthly savings on our company health insurance.
Would definitely recommend their services

March 15, 2024
Santé Group logo

Reply from Santé Group

Thank you for your kind words! It is a pleasure working with you. We are really happy we could help you!

Rated 5 out of 5 stars

Rob Rigby

Rob - was very helpful, prompt & insightful

March 1, 2024
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Reply from Santé Group

It's great to hear your positive feedback for Rob! Thank you for your review.

Rated 5 out of 5 stars

Service

Very thorough service and great products

March 15, 2024
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your review!

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