0 stars. $250 worth of items were ordered in July 2026. These items have not been received. Tracking shows they are in Dallas. No customer service response to any of the multiple emails I have sent to... See more
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Ordered my phone case over 3 weeks ago, only got delivered 2 days ago! Tried contacting customer service, email not working, no response to any whatsapp or instagram messages either. When I put the ca... See more
There should be a 0 star rating! Absolutely shocking, no way of getting hold of the scammers. They post daily on their instagram and ignore messages. WhatsApp and email isn’t running. My item hasn’t a... See more
BEWARE....AVOID .....I placed an order for items a month ago and have heard nothing since. Customer Service doesn't seem to exist,.Attempted to contact them on numerous occasions. Emails just seem to... See more
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Love the phone cases so much!
Love the phone cases so much!! They’re really original and good quality! definitely will be shopping here again
Loved the phone case
Loved the phone case! Really durable and hard wearing for such a cute design! Will deffo be re purchasing!🤩🤍
Influencer quote case
I loveee the phone case I got from sassy, it’s such amazing quality and the service was great. I will definitely be purchasing from them again💗
Dior phone case
I got the pink&white Dior phone case and I love it!! So so cute & mine is a hardback so protects my phone as well. Also happy that they do cases for my iPhone 8. Very happy, would buy again
I absolutely love my phone case
I absolutely love my phone case! I got it from the Lidia Baylis Zullo collection and I’m obsessed with the quality! I drop my phone all the time and I’ve had no scratches or marks. I love it because it goes with everything I wear as well which is amazing! Could not recommend more!!
Absolutely in love with my phone case
Absolutely in love with my phone case! Amazing quality, have dropped my phone multiple times and there’s not one scratch. Get so many compliments on the case, and all there designs are super cute! Very quick delivery, had no issues at all, will definitely be buying another one!
LOVE LOVE LOVE
I absolutely love my cases from Sassy! The quality is way better than other companies I’ve tried & their designs are right up my street... so pretty & ‘Sassy’ 😝 great quality for your money & always arrive in cute packaging & in good time xx

Reply from Sassy
You will not receive your order
ordered phone cases on black friday, was forced to pay £5 shipping for some reason, and they havent arrived 3 weeks later. Shocking.

Reply from Sassy
Still waiting for my iPhone 12 case…
Still waiting for my iPhone 12 case after waiting a week of saying it’s on its way :/
Terrible service
Terrible service. Ordered beginning of November and never answered my emails until I left a bad review on here. Item arrived today however I can’t even use the case because the lock buttons don’t work when you have the case on the phone as it doesn’t work. Case comes with two parts and even if you take it off it doesn’t fit the phone alone. Not happy and will take ages to get a reply. Don’t bother wasting your money :)

Reply from Sassy
Cute phone case and fast delivery
I had buy a case about over 1 month
I had buy a case about over 1 month. There was a fail in the order and I write an mail that I need the case for the iPhone XR, NOT FOR IPHONE 11 Max Pro. But sassy online had sent me 2 times the wrong size. Although me was approved, that my order was correct. I want my money per PayPal back but the company don’t answer my mails (over 20mails!!!)

Reply from Sassy
Terrible experience
Terrible experience. Ordered Xs MAX case but came in wrong size. Emailed them about it where I got a quick response but one month later still haven’t received a replacement case and i’ve sent 3 more emails with no response.

Reply from Sassy
Do not order
Do not order, I placed an order on the 7th Nov, shipped a few days later, still not received, tracking does not work, sent numerous emails ans still no reply. Very disappointing as the phone case was a Xmas present for my daughter.

Reply from Sassy
Bought for iPhone 12- doesn’t fit
Bought for iPhone 12, stunning case but sadly the rubber lining of the tough case is too big and therefore when snapping on the plastic the case doesn’t fit the phone and I don’t think it would protect the phone. Otherwise fast delivery and pretty design.

Reply from Sassy
Worse company ever!
Worse company ever!! Ordered a case only to receive someone else’s order!
I have sent three emails and no reply!!!

Reply from Sassy
I always buy my cases from sassy and I…
I always buy my cases from sassy and I am never disappointed, the quality is un real and it lasts so well! My phone is also well protected too which is a bonus, definitely recommend.
Prettiest case
Would definitely recommend mine came yesterday and its definitely worth the price I’m in love with the statement case Great quality and really protective and glossy at the same time only took 2 weeks to come.
case hasn’t arrived ?
I ordered a case on the 6th November for my brand new iPhone 12. I’ve messaged on instagram and emailed and no response. No confirmation email but the money has been taken from my account? It’s been 10 working days, still no case or an email...I just want to know if my case has even been shipped or if they were ever going to send it ?

Reply from Sassy
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