SNS - (SatNav Systems) Reviews 

Everything was so well managed from email to drop off - fault diagnosed and repaired . James and the team were professional and efficient in getting the issue fixed .I would recommend them as first team to call with any issues . a big thank you everyone

Having purchased a 2017 Audi A1 from an elderly couple who had not required a Sat Nav, I was shocked that my local Audi dealer could not install any mapping system saying the car was too old. They did however recommended SNS - thank goodness. What a relief to find such a helpful company that could install the most recent Audi map available. I decided to go with their quote and James at SNS fitted me in at very short notice. I drove from Somerset to Surbiton and it was well worth it. Installation only took a couple of hours as I waited in their comfortable waiting room being served regular cups of tea from James. He was keen to talk me through the system and was very patient. When I returned home, I realised I needed help changing the orientation of the new map and he kindly sent clear instructions how to do this.
I can't recommend SNS enough. A great find when I felt deserted by Audi and stuck with a car which felt very dated. The invoice was exactly what I had been quoted too. Thank you once again for the polite, efficient, professional service.

Well what a day we travelled over two hours from Kent to surbiton to SNS services.

We’d had terrible customer service from VW in Ashford who quoted us over £5k to provide a new infotainment system!
Dave from car audio medics had recommended Hamid at SNS services.

We were warmly welcomed by James and were kept informed of progress with the rebooting and reprogramming of our infotainment system rather than having to purchase a brand new unit.

We were offered regular hot drinks & sat in a cosy waiting room with WiFi.

Although the job took over 7 hours we were thrilled to have a working infotainment system and be able to use radio and Sat nav etc again!

This company are a rare find they offer old fashioned customer service and were able to sort out this major issue with our Golf for a fraction of the price VW wanted to replace the hardware.

Thank you SNS we will highly recommend you to our friends and family.

I am very pleased with the excellent service I received from SNS, Surbiton KT6 7NL) today for repairing and updating my VW Discover Media PQ-C navigation unit in my Tiguan 2015. Although I had not taken any prior appointment to see them last week, I was warmly welcomed on arrival and my unit was tested in less than 10 minutes. Subsequently, they wrote to me about my repair options and followed up with a phone call advising me how best they could service my unit and cover the repairs with a one year warranty. They not only replaced my old screen with a new screen but also updated the unit’s software version and uploaded the latest version of maps. I am impressed with the professional approach and service they offered me. My car’s satnav is fully updated and looks like new. I would recommend SNS to anyone in need of an update or replacement of their factory-installed car infotainment unit.

Great service and advice for a repair on the MMI unit on an Audi A4. Very friendly staff who kept me informed about the repair. I would highly recommend SNS for any VAG problems. Would definitely use again.

Really happy with the repair of my touch screen on the media unit of my transporter, which wasn’t working. SNS were really helpful and obliging. It was updated and we now have a fully functioning unit which works wirelessly. Thank you

I recently sent my Golf MK6 radio sat nav. to SNS for repair .The quote they gave was very faif,but more than I wanted to pay.However they sorted a similar radio unit out ,which suited me fine .From first contacting them they have been exceptional with their help and understanding .Can`t rate them high enough

I can't recommend Sat Nav Systems highly enough. They repaired the touchscreen on my VW Scirocco media unit, activated Apple CarPlay, and even updated the built-in sat nav without me having to ask.

I'll be honest, I was sceptical at first. Posting the unit 100 miles away to a company I'd never dealt with felt like a leap of faith. But any nerves disappeared thanks to Hamid, who delivered genuinely 5-star communication from start to finish. He explained everything thoroughly, walked me through different options to suit my budget, and worked with me to land on a solution I was completely happy with. He patiently answered my numerous questions and made me feel reassured every step of the way.

The unit was back in my hands within 5 working days, working better than it ever has.

If you're hesitating — don't. These guys are the real deal. Huge thanks to Hamid and the team.

Amazing service from Satnav Systems (UK) Ltd. I was looked after by James from the initial contact to leaving their premises with a repaired infotainment system. I couldn't fault the service provided. Breath of fresh air to deal with a company who believe in 5 star customer service. Everything was explained to me upfront, including the costs, James kept me updated throughout the appointment and they did everything they said they would. James is extremely knowledgeable, friendly and was so easy to deal with. Would highly recommend. Thank you for the cuppa!

Parking sensor fitted to my wifes Audi A3, colour coded and spotless installation on my driveway. Friendly personable installation technician. 100% would recommend this company. Genuine parts also.

Great service, cannot recommend this company highly enough.
Hamid and his team, sorted out my issues on a Skoda Superb 2015.
Cost was a lot less than I had already been quoted.
Now everything is back up and running, very pleased
Thanks

I’d contacted SNS after buying an approved polo which hadn’t had sensors or a camera added from the factory. The team were quick to respond to any questions from my first contact and kept me up to date with comms throughout. The installer turned up on time and worked constantly to get carry out both the sensors and camera installations - despite me regularly interrupting to ask if he wanted tea/coffee. The installation went without any issues and worked perfectly.

Hi, contact Ryan Martin the SatNav Systems I have very good experience i send email for my SD Card the company resolve everything problems i received today my SD Card works perfect thank you Vitor

sent my infotainment unit for testing to see if it was worth repairing but was beyond economic repair and paid postage for return, unit was returned with screw and button cushion missing, poorly reassembled,
Happy with service until unit returned

Had a brilliant experience using SNS.
Audi stopped supporting Google earth. The option of integrating Android Auto is the best,if not better than the original setup. First class service. Especially James who advised me through the whole process.

Back in February I had my VW T6 satnav/media system fixed with a new digitiser and all the software upgrades. Since then other electrical gremlins have been fixed by other companies and at some point between the original repair and a few weeks ago the satellite and DAB reception failed. I hadn't noticed because I generally use Android Auto to listen to Spotify and use Google maps for navigation. I called Satnav Systems on the basis that the unit thought it was somewhere nearer to them than to me. I got a call back as promised and a quick chat with Hamid produced a reasonable diagnosis of the problem. He sent me a Youtube video showing how to check and the problem is solved. Good customer service and no attempt to wriggle out of possible responsibility for the reception fault.

Dear Sat Nav Systems

I want to express my sincere appreciation of the excellent work you carried out on my Porsche Panamera.

The smooth introduction of the wireless Amdroid Auto system was painless and faultless.

Thank you for looking after me whilst I was at your workshop/office and thank you for the very reasonable price that you charged me.

I will return soon to have Dash Cams installed.

Best wishes

Michael

Well what can I say ,
About this company they are so Friendly , helpful and Nothing is to much for them .They Answered all my questions and took the time to explain what was going on with my car stereo unit.
I can't thank you enough for all you did for me.
And if I need any help in the future I will be bringing it to you. 5 stars is not enough
Thank you very much and all the best

Really good service from Satnav Systems. I dealt with James and couldn’t fault anything from booking the appointment to the work on my Audi being carried out. I was really impressed with their work. I would highly recommend.

The media unit failed on my wife's VW Golf and my garage recommended Satnav Systems. I cannot praise them highly enough. All members of staff I spoke to were friendly and professional, particularly Hamid who showed me the problem and advised the various options. This all took two hours and was carried out while I waited. In my opinion they went above and beyond in also fitting the latest SD card and other tweaks. I have no hesitation in recommending them to others.