Saviour Energy Solutions Ltd Reviews 

267
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Repugnant Work The work left my property in a disordered state: Mess left behind: Dust, debris, and general rubbish were scattered throughout the house, forcing me to clean. Unprotected belongings... See more

Rated 5 out of 5 stars

Waste of time .. useless, wortless, cowboy builders .. worst service possible please avoid.. was all talk at start,promised good work but at the end took shortcuts, never completed the work .. build... See more

Company replied

Rated 3 out of 5 stars

19 May 2023 - Disappointing experience Have dropped to 3stars & will lower further if continues. There is still outstanding work that needs to be completed that has been picked up on Inspector... See more

Company replied

Rated 5 out of 5 stars

Shahid and his team provided the Loft Insulation and it was done very efficiently. The guys were very professional and fiendly and considered every privacy needed whilst the work being carried ou... See more

Company replied

Company details

  1. Green Energy Supplier
  2. Heating Contractor
  3. Boiler and Heating Service
  4. Insulation Contractor
  5. Solar Energy Contractor

Written by the company

Saviour Energy Solutions Ltd is working closely with Green Deal Providers and helping customers by reducing their Energy Bills through Energy Efficient improvements such as External Wall Insulation, Internal Wall Insulation, Cavity Wall Insulation, LOFT Insulation, Boiler Replacement, Underfloor insulation, Room in Roof Insulation, Airsource Heat Pump and Solar Panels.


Contact info

3.8

Great

TrustScore 4 out of 5

267 reviews

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3.8

All reviews

(267)

4 reviews in the last 12 months

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Rated 3 out of 5 stars

Incomplete work by Saviour - still waiting since March 2023

19 May 2023 - Disappointing experience

Have dropped to 3stars & will lower further if continues. There is still outstanding work that needs to be completed that has been picked up on Inspectors visit. Complete Non communication at the office not answering calls or responding to emails. Tried to go through previous Site manager has not made any difference. Excuses given for last minute dates to attend then cancel. Scaffolding has been up for over 2 months after main work finished.
Saviour need to sort out ASAP.

1 March 2023
Completion was efficient, communication with Monis at Saviour Energy & liaison with Builders was good. The Back render has been finished to a good standard & the Front brick slip finish completed satisfactory.

March 1, 2023
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Thank you for your great feedback. We are glad that you are happy with the service.

Rated 5 out of 5 stars

The work done on my house was…

The work done on my house was outstanding, I'm so impressed with the standard of work the builders preformed. Mr Kash visited regularly to oversee the work performed, both he and the builders were an absolute pleasure. Miss Maria that called from the office was also extremely helpful

February 22, 2023
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Thank you so much for taking the time to leave us great feedback.

Rated 5 out of 5 stars

Very Good & Reliable

Professional & Reliable Company. Thanks to SES our Heating System is upgrade with Loft Insulation. Our home is more warmer now. The Surveyor guide us properly and manage the Job thoroughly. Engineers been very professional they done the job too good. Will recommend these guys.

January 31, 2023
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Thank you for your great feedback. We are glad that you are happy with the service.

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Rated 5 out of 5 stars

Wonderful service

Wonderful service. Hussein was always at hand & sorted all issues that arose promptly. And we highly recommend Saviour Solutions & Hussein.

January 17, 2023
Unprompted review
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Reply from Saviour Energy Solutions Ltd

We are grateful that you took time out to leave us a 5-Star review.

Rated 4 out of 5 stars

External wall insulation

Once Hussein came the job was very much improved and he made sure everything was done properly and thoroughly so I am happy with the result. Thank you very much.

December 30, 2022
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Thank you for your positive feedback. I’m glad you are happy with the service.

Rated 5 out of 5 stars

The staff and engineers were…

The staff and engineers were professional and friendly. They cleaned up the place after the work. They were punctual and I would highly recommend them.

December 28, 2022
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Thank you for your positive feedback. I’m glad you are happy with the service.

Rated 5 out of 5 stars

The job has been finalise and I'm very…

The job has been finalise and I'm very happy with the works has made a big difference on my gas bill , the manager Mr Kash is been very helpful and the workers been very polite and very helpful as well , please keep up the good work

December 23, 2022
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Thank you so much for taking the time to leave us great feedback.

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Rated 5 out of 5 stars

Saviour Energy Solutions Ltd

Great company with great team members who explained all the procedures and steps clearly. Very friendly and efficient.

December 21, 2022
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Thank you so much for taking the time to leave us great feedback.

Rated 1 out of 5 stars

Avoid using Saviour Energy at all…

Avoid using Saviour Energy at all costs!

Boiler replacement and underfloor insulation work to make my home more energy efficient and warmer as part of the Eco3 company.

Boiler installation had leaks, installed incorrectly and kept breaking down. Left me without heating for the winter of 2021/2022 and refuse to acknowledge their poor workmanship until Gas Safe were called in to inspect work.

Underfloor insulation incomplete and and then was told they would only do it to minimum requirements. Cement poured on my property and down my drain. Left their rubbish and littered cigarette butts everywhere.

House remains cold and bills have increased. They are a cowboy outfit just after yours or governments money.

Customer service is so poor and their working to standards that pass necessary requirements to be ‘safe’. I only got traction once I involved ombudsman but then work was of very poor standard. It took a year to get something out of them.

I’ve dealt with the following staff (sort of):

Umar (manager): non-existent and doesn’t respond

Areej (customer service advisor): incompetent, doesn’t understand English and is just someone that passes messages around. Hasn’t got a clue.

Saleena (customer service advisor): liar, hypocrite and coward. She promised to call me back to discuss compensation for the distress, poor workmanship, and mental anguish this experienced caused me an my family.

DO NOT USE THIS COMPANY and do not trust reviews!

December 4, 2021
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Hi there,

SES has always responded to your complaints and visited your property for all the work you have requested more than 8 times. All the points have been discussed in detail and satisfied according to the standard.

As you complained to the regulatory authority and Gas Safe, we provided the proof to both regulatory bodies and they are satisfied with the work done.

We are sorry to hear that despite our all efforts and rectifications, you still feel that you should be compensated. Unfortunately, we will not be able to provide any favor in terms of compensation as we have tried our best.

Kind Regards,
Saviour Energy Solutions Ltd.
01753394180

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Rated 5 out of 5 stars

Friendly and professional

Friendly approach. No time waster and professionally done.
After work clean the work place.

November 25, 2022
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Thank you for your positive feedback. I’m glad you are happy with the service.

Rated 1 out of 5 stars

Avoid this cowboy at all cost

Avoid this cowboy at all cost. done my external wall insulation my kitchen roof is leaking from beginning gutter come from the roof. the hole roof needs replacing now due to the water damage. Very bad work all over send so many emails naver reply back naver answer the phone this person called samina she said everything well be fixed naver did now planing to take legal action against this company.

May 23, 2022
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Hi there,
We would like the opportunity to investigate your feedback further. Please could you contact us at support@saviourenergysolutionsltd.com or call our team at 017 533 94180 with your property address. We’ll work with you to resolve any issues as quickly as possible.

Thank you.

Rated 5 out of 5 stars

Best

Yes,no doubt company done good job.All the staf of the company were very cooperative and helpful.

November 18, 2022
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Thank you for your feedback. I’m glad you are happy with the service.

Rated 5 out of 5 stars

They done the loft installation

They done the loft installation, Everything looks fine, Done the job nicely.

October 20, 2022
Unprompted review
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Reply from Saviour Energy Solutions Ltd

We are grateful that you took time out to leave us a 5-Star review.

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Rated 5 out of 5 stars

Loft installation gentleman was very…

Loft installation gentleman was very helpful respectful and did a fantastic job took good care of my house cleaning etc and did a job well done and they left me with a big smile

October 19, 2022
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Thank you so much for taking the time to leave us great feedback.

Rated 5 out of 5 stars

Worked very professionally to a very…

Worked very professionally to a very high standard. Also tidied up well after themselves. Great service
Thank you

October 18, 2022
Unprompted review
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Reply from Saviour Energy Solutions Ltd

We are grateful that you took time out to leave us a 5-Star review.

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