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Savvy.co.uk Reviews 

2,031
•
TrustScore 4.5 out of 5

4.5

Loan Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 647 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, friendly, and professional, often taking the time to clearly explain processes and terms. Many people highlight the excellent customer service and efficient overall service, noting a smooth and quick user experience. Reviewers frequently mention that the process is easy to understand and apply, with funds often being processed swiftly. However, some customers also noted issues with staff behavior, describing some interactions as rude, condescending, or unhelpful. A few other people also experienced problems with payment processing, including delays in receiving funds or confusion regarding amounts owed.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting helpful, polite, and friendly... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Service

Customers had positive experiences with service, often describing it as 10/10, amazing, and excellent.... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the application process easy,... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting issues such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Application process was simple & straightforward and only took a few minutes. Once my application was accepted I spoke to one of their underwriters called Felicia over the phone. The customer servic... See more

Rated 5 out of 5 stars

Took a loan out today, as I won't be paid till mid month next month, spoke to someone called Lyle as I was pre approved, he was lovely and helpful and read everything to me so that I could understand... See more

Rated 5 out of 5 stars

Very quick process, when I had to call in I spoke to Tyrese who was incredibly helpful. Sometimes you feel a sense of judgement when applying for a loan but I did not get that from him at all! Super f... See more

Rated 5 out of 5 stars

Felicia Was very helpful and answered all my questions. Great customer service and fantastic rates for such a short notice! Wish I found them sooner.

Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Non-Bank Financial Service

Written by the company

Savvy.co.uk offers loans from £300 - £1200 over 6, 8, 10 and 12 months. At Savvy.co.uk we always ensure we are part of the lending solution and not part of the debt problem. We are a caring lender providing essential credit to the underserved sector, our focus is on making a positive impact. We are committed to providing affordable credit to those who otherwise would not have access to unsecured credit. Apply now to see if you qualify. Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.uk

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(2,031)

621 reviews in the last 12 months

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Rated 1 out of 5 stars

Shocking

Shocking
I applied for £1,000 loan. Got a call saying they could give me only £800. They then wanted me to allow them access to my on line banking account. That I was not gonna allow. After the call these people sent me a text message saying my loan had been declined by them. Cheeky civilians.It was me who turned them down. I told them on the phone to forget the loan as I was not going to give them free access to my on line banking. It was me who turned you people down and not the other way round. Get your story straight.

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

Started great ended sour.

It started amazing and ended extremely sour.
They cannot help you with missing funds until 2hours have passed at which point I had to wait on hold for a further 30mins and was then informed their payment systame was down today and the payment should be in my account in 1 hour. There was no updates of any kind on any forums or their personal website.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Quick easy process

Quick easy process, underwriter handled my call was first class! Clear and knowledgeable with my questions.

Highly recommend

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

Don't ever use Savvy as the prey on the vulnerable

Don't ever use Savvy. I took out a loan in March 2025 for £300 and repaid it back in September 2025. I then reapplied for another loan straight away and got approved for £600. I finished paying this loan in May 2026 then after reapplying again I was declined. The company are a complete disgrace and farcicle and should not be allowed to sell loans to customers. They obviously dont credit check otherwise why were the 1st and 2nd loans I took out approved. The company are shambolic and cannot see how they are regulated under the financial conduct authority as they miss sell loans to people in a vulnerable state. I put through an unaffordability complaint and they have 8 weeks to respond or will take this to the Financial Ombudsman. Time for Savvy to put things right as you have put me in financial turmoil lending to me.

May 29, 2026
Unprompted review

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