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Savvy.co.uk Reviews 

2,042
•
TrustScore 4.5 out of 5

4.5

Loan Agency
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Review summary

Created with AI, based on recent reviews

Looking at 652 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, friendly demeanor, and clear explanations, making the process easy to understand and navigate. People consistently highlight the efficiency and speed of the service, noting smooth application processes and quick receipt of funds. The overall user experience is often described as straightforward and positive. However, some customers also noted issues with payment processes, experiencing delays in receiving funds or unexpected additional charges when attempting to settle loans early. Additionally, some reviewers were not happy with the staff, describing them as rude, unhelpful, or lacking respect during interactions.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many customers praising their helpfulness,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, politeness, and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

User experience

People report positive experiences with user experience, highlighting the application process as easy and... See more

Payment

Consumers find payment to be ambiguous, with some reporting quick application decisions and payouts, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Application process was simple & straightforward and only took a few minutes. Once my application was accepted I spoke to one of their underwriters called Felicia over the phone. The customer servic... See more

Rated 5 out of 5 stars

Took a loan out today, as I won't be paid till mid month next month, spoke to someone called Lyle as I was pre approved, he was lovely and helpful and read everything to me so that I could understand... See more

Rated 5 out of 5 stars

Very quick process, when I had to call in I spoke to Tyrese who was incredibly helpful. Sometimes you feel a sense of judgement when applying for a loan but I did not get that from him at all! Super f... See more

Rated 5 out of 5 stars

Felicia Was very helpful and answered all my questions. Great customer service and fantastic rates for such a short notice! Wish I found them sooner.

Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Non-Bank Financial Service

Written by the company

Savvy.co.uk offers loans from £300 - £1200 over 6, 8, 10 and 12 months. At Savvy.co.uk we always ensure we are part of the lending solution and not part of the debt problem. We are a caring lender providing essential credit to the underserved sector, our focus is on making a positive impact. We are committed to providing affordable credit to those who otherwise would not have access to unsecured credit. Apply now to see if you qualify. Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.uk

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(2,042)

633 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Nabeela Adams was very polite, clear and helpful. Had a few issues my end, they were patient and able to help me through the process, would recommend!

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Applied for a loan

Applied for a loan. Taken through the process by Napita who explained everything well. Offered a loan at an affordable rate. Money to be in account within 2hrs.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

I made a call early in the morning and…

I made a call early in the morning and they spoke to me very respectfully and professionally. His name is Sameer if not mistaken and he made sure i understand all terms and assisted me when he could. Am very glad with his services..and i hope to get him next time i apply for other services

June 1, 2026
Unprompted review

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