sazy.com Reviews 

1,199
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, noting that items often exceed expectations and are exactly as pictured. Many people also appreciate the great prices and value for money, especially for the high standard of goods received. Reviewers frequently highlight the quick and prompt delivery service, often mentioning items arriving well-packaged and on time. However, some customers also noted issues with damaged items upon arrival, with several reporting broken plates or flutes. Additionally, a few people mentioned dissatisfaction with the courier service, citing instances of delayed deliveries or items being sent to incorrect locations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the beautiful designs, good... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and prompt delivery... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent quality of... See more

Price

Consumers find price to be positive, with many reviewers highlighting the brilliant and reasonable pricing... See more

Value for money

Customers consistently report positive experiences with value for money, often highlighting the reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely products - bought a couple of bowl & plate sets. Wanted to swap a colour once one set arrived and when contacting Sazy, Jermaine was super helpful and sorted things out seamlessly, which was gr... See more

Company replied

Rated 5 out of 5 stars

I was so impressed! I hadn't really heard of Sazy but really liked their dining chairs when they popped up on a search - and they were a great price. My expectations weren't that high so when they a... See more

Company replied

Rated 5 out of 5 stars

Nice variety of things - to be honest we only managed to get those that were in discount as otherwise everything is expensive. They came well wrapped and made a good impression when some of them were... See more

Company replied

Rated 5 out of 5 stars

There were a couple of cushions missing from my order. I messaged on email and they were sent for next day delivery, thank you at Sazy for sorting so quickly. Cushions are fantastic quality. We ar... See more

Company replied


Company details

  1. Furniture Store

Written by the company

At Sazy, we believe every home tells a story. Based in London, we offer timeless, high-quality furniture and home accessories inspired by global designs. Whether you're furnishing a family room, bedroom, or dining space, our collections blend style, sustainability, and practicality. Our commitment to sustainability is reflected in many of our products, crafted with eco-friendly materials and thoughtful production methods. We also prioritise craftsmanship, partnering with artisans and trusted suppliers to ensure durability and quality. What makes Sazy different? We strive to make luxury accessible with fair pricing and a focus on exceptional service. Customers value our reliable delivery and dedicated support team, ensuring a seamless shopping experience. Discover furniture and accessories that bring character to your home at Sazy.com. From standout dining tables to decorative accents, every piece is curated to help you express your style. Let Sazy inspire your next project, where sustainability meets design.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,199)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing company

Amazing company, lovely throw. And amazing customer service. Would highly recommend.

June 13, 2024
Unprompted review
sazy.com logo

Reply from sazy.com

Good morning Anna,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Advertisement
Rated 3 out of 5 stars

Lots of choice on the website

Lots of choice on the website, ordered 3 towels said 100%cotton but they have arrived and their more like a throw I don't think they should of been classed as towels

June 2, 2024
sazy.com logo

Reply from sazy.com

Good afternoon Lynn,

Thank you for taking the time to leave a 3-star review. We are truly sorry that we failed to meet the standards you were expecting.

We would like to take this opportunity to understand why you left your review in more detail as we have not received any communication from you to indicate the ordered item had any particular issues. We would kindly ask that you send an email to hello@sazy.com and we will be more than happy to assist you further.

Kind regards,


Customer Care
Sazy HQ

Rated 5 out of 5 stars

Easy to use web site

Easy to use web site, lovely range & choice beautiful quality at amazing deal prices 3 for 2. Will be buying again.

May 30, 2024
sazy.com logo

Reply from sazy.com

Good morning Nina,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Rated 5 out of 5 stars

Good customer service and professional…

Good customer service and professional staffs

May 29, 2024
sazy.com logo

Reply from sazy.com

Good morning Kemi,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Rated 4 out of 5 stars

The chairs and table are ideal!

The chairs and table are ideal!
Easy to order, as seen on your site.Perfect for my kitchen.

April 22, 2024
sazy.com logo

Reply from sazy.com

Good morning Nicola,

Thank you for taking the time to leave a 4-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Advertisement
Rated 4 out of 5 stars

Gr8 item

Gr8 item, quick delivery

May 21, 2024
sazy.com logo

Reply from sazy.com

Good morning J Glazzard,

Thank you for taking the time to leave a 4-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Rated 5 out of 5 stars

Very helpful when

Very helpful when, unfortunately, parcel arrived damaged. Thank you.

April 16, 2024
sazy.com logo

Reply from sazy.com

Good morning Nones,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Rated 5 out of 5 stars

Love the product and the quality and…

Love the product and the quality and price. Looks great in my lounge really good design

April 14, 2024
sazy.com logo

Reply from sazy.com

Good evening Catherine,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Rated 5 out of 5 stars

Great throw

Great throw. Good delivery

May 15, 2024
sazy.com logo

Reply from sazy.com

Good morning Customer,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Advertisement
Rated 5 out of 5 stars

The cotton waffle bedspread

The cotton waffle bedspread I purchased is very nice quality and ideal for summer. A neutral colour and generous size on a king sized bed. Just what I was looking for.
Easy ordering and quick dispatch and delivery. Highly recommend.

May 15, 2024
sazy.com logo

Reply from sazy.com

Good morning Carol,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Chairs ok. Woodwork very lovely but seating pad quite hard

April 8, 2024
sazy.com logo

Reply from sazy.com

Good morning Liara,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Rated 5 out of 5 stars

Bought cushions lovely great quality…

Bought cushions lovely great quality and ordering and delivery was very good will be ordering again for sure .

May 10, 2024
sazy.com logo

Reply from sazy.com

Good morning Eileen,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Rated 5 out of 5 stars

A great delivery for a good value gown

A great delivery for a good value product. Only worn one robe so far and not washed one yet.

Light weight, soft material, very reasonable shape for a “one size fits all” gown. Works for me at 75Kgs and 1.82 Metres tall

May 10, 2024
sazy.com logo

Reply from sazy.com

Good morning Mr Mew,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Advertisement
Rated 5 out of 5 stars

Flat moving gift

Wonderful soft bath and hand towels at an excellent price. Son extremely pleased with his flat moving gift. Highly recommend.

May 9, 2024
sazy.com logo

Reply from sazy.com

Good morning Welsh Chef,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Rated 1 out of 5 stars

Poor service

Firstly they don’t deliver to Northern Ireland. I decided to have it delivered to my brother in London so I purchased it with this in mind.
Then I received an email to say it was out of stock!!
Thoroughly disappointed.

May 9, 2024
sazy.com logo

Reply from sazy.com

Good morning Uzma,

Thank you for taking the time to leave a review.

We apologise for any inconvenience caused and appreciate your willingness to help us enhance our customer experience.

If you have any questions or require further assistance, please do not hesitate to reach out to our Customer Care team.

Kind regards,



Customer Care
Sazy HQ

Rated 5 out of 5 stars
sazy.com logo

Reply from sazy.com

Good morning Lara,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Rated 5 out of 5 stars

Great service

Order delivered the next day and excellent customer service

May 17, 2024
Unprompted review
sazy.com logo

Reply from sazy.com

Good morning Annabelle,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Advertisement
Rated 4 out of 5 stars

Duvet and sheet

Quick delivery and good quality product

May 5, 2024
sazy.com logo

Reply from sazy.com

Good morning Masechaba,

Thank you for taking the time to leave a 4-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Rated 5 out of 5 stars

Excellent

Excellent, very impressed,, love the chair!

May 3, 2024
sazy.com logo

Reply from sazy.com

Good morning Stephen,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

Rated 5 out of 5 stars

Beautiful Item

The rug is lovely and as described

Amazing price and efficient delivery (except for the wrong doorway but easy to track down )

May 3, 2024
sazy.com logo

Reply from sazy.com

Good morning Lynda,

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,


Customer Care
Sazy HQ

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look