SBS Hair Reviews 

167
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery service, noting that orders arrive promptly and the entire online purchasing process is remarkably smooth. Consumers are also thrilled with the amazing selection of high-quality products available, often expressing delight over the sweet treats included in every parcel. Though some reviewers noted occasional drawbacks, mentioning isolated courier delivery delays, excessively large packaging for small items, or specific items failing to suit individual hair needs. Despite these few specific concerns, the overwhelming consumer consensus remains extremely positive regarding overall satisfaction, reliability, and excellent service quality.

What people talk about most

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting the quick and prompt arrival... See more

Product

Clients share positive opinions on product quality, describing them as fabulous, amazing, and effective.... See more

Service

Customers had positive experiences with service, highlighting the friendly and helpful representatives.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great products available Great price Quick service Good packaging Little surprise in every delivery 🤩

Rated 5 out of 5 stars

Fast delivery, products are all amazing and the service you get from the representatives is second to none, they are all so friendly and so helpful. Highly recommend

Rated 5 out of 5 stars

O&M power base is a game changer for thick, wiry and dry hair. Hair is now smooth, shiny and more manageable. Definitely recommend.

Rated 5 out of 5 stars

Excellent. Well packaged, speedy arrival. I love the sweet surprise too, nice personal touch

Company replied


Company details

  1. Hair Product Store

Written by the company

Our mission is to provide modern, diverse, sustainable and ethical brands, and business support to Hairdressing Salons. We will offer an honest and trustworthy service, and emphasise on being together.


Contact info

4.8

Excellent

TrustScore 5 out of 5

167 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(167)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adam is always so helpful

Adam is always so helpful. Products despatched quickly.

November 24, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Hi Debra. I'm glad Adam has been there to help whenever needed. Hope you have been enjoying the products.

Rated 5 out of 5 stars

The best service

The best service! And I love Nine Yards !! ❤️

November 23, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you so much Pedro!
Glad you love Nine Yards as much as we do.

Rated 5 out of 5 stars

Always a pleasure to deal with

Always a pleasure to deal with, reliable, honest and caring, not your usual sales representative! Very helpful and up to date with the best products .

November 23, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

The pleasure is all ours Michelle! Glad the products are a hit with yourself.

Rated 5 out of 5 stars

Very professional

I have Adam come to my salon, he is very helpful, always had so much knowledge on anything I ask about.

November 23, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you so much for your lovely review Lydia.

Rated 5 out of 5 stars

Really great service

Really great service, prompt delivery. Can highly recommend. X

November 23, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you Jane. Great to work with you.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Never have I come across such a passionate, hardworking team as SBS. Nothing is too much trouble. They are at the end of the phone whenever you need them. Being a small, independent company means you actually get quality and care with the service. Very happy with Nine Yards. Flying off the shelf and my guests are leaving amazing feedback. Love that all the brands are salon exclusive only. Looking forward to trying some of their other brands soon. Thanks guys! 🙌

November 17, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you so much for your wonderful review Nuala. We love working together with you and are delighted you and your clients love the products as much as we do.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Sam, Adam and all the staff are amazing, love working with them, would highly recommend Salon Business Solutions

November 17, 2021
Unprompted review
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Reply from SBS Hair

Thank you for your lovely review Laura.

Rated 5 out of 5 stars

SBS - world class

5 stars is not enough for this friendly, helpful and professional company. Working with SBS is the BEST decision I’ve ever made
They all are passionate about their work and their brand portfolio is unbelievably good. Shine on SBS!!!!!

November 16, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you so much for such a wonderful review! We're so happy to be working with you.

Rated 5 out of 5 stars

Well what can I say about Sam…

Sam is fantastic and so are all the team at SBS! I got introduced to Sam some months ago , when I didn’t realise I wanted to change brands. Since trying the everygreen colour range and going on courses for it, meeting other like minded stylists I fell in love with the brand. It’s nice to work with a brand that are natural, sustainable and… so shiny! My clients always comment on the shine of their hair when they leave. Since working with Sam I wanted to find a styling range that worked for myself in my small salon. I cant have full retail stands full of 100s of products as it just doesn’t work in my environment. What we did find, was Nine Yards! Beautiful products, full of natural oils that leave your hair feeling and smelling beautiful and they also don’t have millions of products so you can stock the full range easily. Definitely recommend the company and brands and thanks for all your on going help and support!

November 16, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Hi Niki.
Means a lot to us all that you enjoyed the experience you had with our team here at SBS. Also very glad to hear you love the Nine Yards products as much as we do, really appreciate the kind words.

Rated 5 out of 5 stars

Great salon support.

Sam & Adam have listened to their salons & built an ethical company with amazing salon support.
As a Trichotherapist I am blown away by the quality, performance & affordability of the Everygreen range.
If you are looking for salon exclusive products from a company with great support you’ve found it here.

November 16, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Very much appreciated Janice.
Thank you for your lovely words. Glad you love the Everygreen range as much as we do.

Rated 5 out of 5 stars

What is there not to love about …

What is there not to love about Everygreen UK 🪴❤️

Not only is it eco friendly and full of so many natural ingredients! The colours are super soft, TRUE to the chart and work magic every application!

Our deco collection is definitely my favourite! My personal opinion; I never used to think using a specific lightener made a difference.. until I used our Deco 9, now I won’t use any other lightener unless I don’t need as much lift, in which I will then use Deco Clay. Even after trying the deco oil on it’s own with peroxide I was blown away! Who knew you could get lift without using bleach?!🤷🏼‍♀️

Our Lunar shades are the perfect toning tool. Super easy to apply, and great to mix together and have a play around with!

Our tints are incredible, leaving a much softer natural look rather than a solid harsh coverage! BEAUTIFUL shine & a much nicer finish for anyone’s look!

All of our products are packed with organic oils which give the hair the love it needs to keep looking healthy and shiny! As well as EVERYTHING (including our lighteners) smelling unreal, the products are a must have in anyone’s daily routine and with being super good for your hair and smelling amazing everyone wants to leave the salon with them in their handbag!

Overall I have never been so passionate about a brand. I love the brand and because of this my clients also see my passion and excitement each visit they are with me, which therefore makes them just as excited!

Also just to add, as soon as I have placed an order it is dealt with immediately! Adam, your a super star! ⭐️

September 9, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Stacey! We really appreciate you here at Salon Business Solutions. We are blown away by your kind words and your love for the products. We really do hope we can work with each other for many years to come.
Sbs Team.

Rated 5 out of 5 stars

5 star service

Great company, 5 star service and great products. Thanks Guy Kremer lymington

August 23, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you very much!

Rated 5 out of 5 stars

The team are amazing

The team are amazing, and so are the products, we are new to the Everygreen range but we absolutely love it! And any help or advice you need, they are always happy to help!

July 19, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you Leah! Glad you're loving the Everygreen products and we are always here to help.

Rated 5 out of 5 stars

Outstanding experience

Not only amazing brands and products, but outstanding service and customer experience with super efficient service! Overall outstanding!

July 19, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Glad you enjoyed your experience with the SBS team Drew.

Rated 5 out of 5 stars

Excellent service

Excellent service, fabulous product. A great company to deal with.

July 16, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you so much Joanne.

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