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sbtoolsuk.com Reviews 4

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TrustScore 4 out of 5

4.0

Tool Store
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Company details

  1. Tool Store

Written by the company

We offer high end products specialising in Bricklaying, Plastering and Concreting Tools. We are a small business that prides ourselves in top communication, good customer service and expertise in the products we sell. As the company owner I am often only a phone call away and try to deal with all enquires personally and as quickly as possible. Thank You Steve

Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

I had a great experience with SB Tools…

I had a great experience with SB Tools after my Marshalltown trowel incurred a crack down the centre of the blade. Their customer service was excellent from start to finish—friendly, responsive, and genuinely focused on resolving the issue quickly. As soon as I contacted them, Steve got back to me and acknowledged the trowel shouldn’t have broken like this and arranged a replacement without any hassle. It’s refreshing to deal with a company that stands behind its products and treats customers with such professionalism and care. I’d definitely recommend SB Tools to any of my friends in the trade and wouldn’t hesitate to order from them again.

March 5, 2026
Unprompted review
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Reply from sbtoolsuk.com

Hi Jack
Thanks for your review, As a small independent business I really appreciate this. I hope we resolved the issue accordingly.

Thanks
Steve

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Rated 5 out of 5 stars

Spot on customer service and Always is

Spot on customer service and Always is! Great communication.
Would highly recommend this company. Thank you Steve for the line & pins.

February 24, 2025
Unprompted review
sbtoolsuk.com logo

Reply from sbtoolsuk.com

Thank You for your review we really appreciate it

Rated 5 out of 5 stars

Superb service

Superb service, was kept informed on my order from start to finish…highly recommended…will definitely use again

January 24, 2022
Unprompted review
sbtoolsuk.com logo

Reply from sbtoolsuk.com

Thank You for the review :)

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