I gave a laptop to the repair which could still work more or less and they gave me back a more broken one, that does not work at all. Repairing personnel needs to learn to repair.
Company replied
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See what reviewers are saying
Earlier today I visited Scan Service Department due to a problem with my Redmi Smart watch. Did not wait long since there were many service desks and the technician Ivan knew well and fix the probl... See more
At Scan I can always shop safely, I bought many items from them including 2 gaming lap tops, TV's, CCTV, all my mobiles and so on. In all my years I only had one issue with them on a Nokia 12 which... See more
I would like to express my gratitude to the three employees at Scan Technical and Servicing department, mainly Joseph the supervisor, Sammy the manager and Luca the technician. I had just bought a new... See more
Company details
Written by the company
All the Top Tech Brands at the Best European Prices complemented with a Trusted & Reliable Service!
Contact info
Scan, Triq Dun Karm, Birkirkara Bypass, BKR9035, Birkirkara, Malta
- +356 23315555
- info@scanmalta.com
- scanmalta.com
3.9
Great
41 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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The Birkirkara (Malta) store is a disgrace
The Birkirkara (Malta) store is an absolute disgrace. Waited in line for 15 minutes to get to ask questions to the people working the cash registers, as they have no employees working the displays.
When I finally talked to the cashier and asked him my question, he remained in front of the register and did not attempt to follow me to the products I wanted to compare. Mind you the register would not have been left unattended, as there were another 5-6 employees behind the cash register desk. I had to go take pictures of the items in the display and return back to the cash register desk just to show him which ones I was referring to.
When I asked him to give me more information on the products, he just read out what they have written on the website, which I could have done myself without going to the store. This was a big waste of my time, and I feel that I was treated very poorly.
September 24, 2020
Unprompted review
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