We rented a container to store our garage equipment in whilst downsizing and moving home. The container at Dishforth was easy to find, the facilities were clean and tidy. Access was 24hours and John... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... See more
Company replied
First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. F... See more
Company replied
Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... See more
Company replied
Company details
Written by the company
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Contact info
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, United Kingdom
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
4.9
Excellent
424 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from SCA Self Storage Ltd
Thank you for the positive review Phillip!
Convenient and local
Very helpful with booking and explanation of unit sizes. Friendly to deal with.
Only negative was the insurance cost was never mentioned during several conversations which could have been a deal breaker.
September 26, 2024
Reply from SCA Self Storage Ltd
Hi Jenny,
Thanks for finding the time to leave your positive review we really appreciate it. In regard to the insurance with you reserving online the insurance amount was selected by yourself as part of the process so we believed you were aware of this requirement. I have passed your comment on to the team for future reference.
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Very helpful indeed 100
September 25, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Darren!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Easy and efficient
Easy to book online, great communication/ ease of access out of hours.
September 15, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Fantastic storage space.
Fantastic storage space.. location great, accessibility great, spotlessly clean, prices are very affordable and the management / staff are brilliant always there to help.
September 16, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Amanda, Your feedback has been shared with the team and is greatly valued!
Really good communications and…
Really good communications and everything sorted on arrival, clean and tidy storage.
September 14, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Very positive experience with SCA self…
Very positive experience with SCA self storage with very competitive prices & very clean and secure with 24 hour access.
Receptionist ( apologies did not get name) I had dealings with was friendly professional and informative happy to give me tour around the facilities answering all questions asked enabling me to be confident in my decision to use this company .
Prior to storage date I contacted SCA for a re run of accessing entry etc less than half an hour before reception closing I met with Kelly Neesham who was not phased by my late timing and only happy to accommodate my request. Kelly went above & beyond to ensure my storage day would go smoothly
I would highly recommend SCA storage with confidence
September 7, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Sandra, Your feedback has been shared with the team and is greatly valued!
Fabulous team
Fabulous team, couldn’t be more helpful when things went a bit wrong. They really go the extra mile to help their customer's. I know my possessions will be safe secure and dry. Great unit and great security.
September 3, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Polly, Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Always a great experience used before
Always a great experience used before , back using again very safe secure site lovely friendly staff on hand thru the week, or other staff are available via telephone.
Overall GREAT service
September 1, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Charlotte, Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
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