SCA Self Storage Ltd Reviews 

416
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, friendly, and knowledgeable, making interactions pleasant and efficient. People frequently highlight the excellent service, noting the ease and hassle-free process from start to finish. The customer service is also widely appreciated for its responsiveness and accommodating approach. Consumers find the facilities clean, secure, and well-maintained, with convenient 24/7 access and straightforward user experience. However, some customers experienced challenges with the physical aspects of the storage, such as units being difficult to open or having internal obstructions, and noted a lack of on-site assistance for moving items.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, with many reviewers strongly recommending it due to the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, straightforward, and... See more

Facilities

Customers had positive experiences with facilities, finding them easy to use, clean, and well-maintained.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We rented a container to store our garage equipment in whilst downsizing and moving home. The container at Dishforth was easy to find, the facilities were clean and tidy. Access was 24hours and John... See more

Company replied

Rated 5 out of 5 stars

We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... See more

Company replied

Rated 5 out of 5 stars

I delt mainly with Sarah 1 and then Tim and finally Sarah 2 (a younger sounding version of Sarah 1). All three members of staff were understanding to my situation and very accommodating to all of my r... See more

Rated 5 out of 5 stars

First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. F... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Records Storage Facility
  4. Storage Facility

Written by the company

We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

416 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(416)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are repeat customers

We have used them for ages, quick responses and help ASAP when needed, highly recommended storage facilities with peace of mind of security as well

April 25, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

The best storage

The best storage

April 26, 2025
Unprompted review
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the kind review. Glad we could help

Rated 5 out of 5 stars

Great staff

Great staff, spotlessly clean,so far a totally efficient service facility.

April 16, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Change of unit

A seamless change over to a smaller unit, greatly helped by the efficiency of the reception team. My apologies for I have forgotten their names.

April 12, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the kind review. Glad we could help

Rated 5 out of 5 stars

Brilliant

Brilliant. it was what I needed, The woman that helped me was so nice. And the welcome pack was a nice surprise.

April 11, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the kind review. Glad we could help

Rated 5 out of 5 stars

First class service from Sarah

First class service from Sarah and the team, made me feel like it was the right place from the first minute. The storage facilities are clean, tidy and secure. Really happy with the price too, highly recommended

April 3, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the kind review. Glad we could help

Rated 5 out of 5 stars

Sarah handled everything expertly

Sarah was with us from every step of the way. Very knowledgeable and kind. We even got a little refreshment welcome package upon arrival which was a nice touch. Site was very safe, clean and maintained. Highly recommend.

March 28, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the kind review. Glad we could help

Rated 5 out of 5 stars

So easy to arrange great staff

So easy to arrange great staff

March 26, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Very Good Service & Pricing - Highly Recommended

SCA are professional and helpful offering great value and service. In an industry where we’ve seen some awful units at silly prices it’s great to get a competitively priced container with really good access in a well managed environment.

Since my initial enquiry for storage, as moving home, SCA have kept in touch but not been pushy or aggressive. When the time came to hire a container it took minutes to secure a unit and be able to start storing our belongings.

John at Ripon is extremely helpful with a sense of humour, a great ambassador for the business.

I’d recommend SCA to anyone looking for a professional, great value storage solution. And to be clear, I am a real customer with no connection or affiliation to SCA. My review is based wholly upon my experience to date.

March 26, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the kind review. Glad we could help

Rated 5 out of 5 stars

Efficient

Efficient, easy to deal with and nice guy onsite in Ripon

March 26, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Book your unit today!

I have been so impressed with the service I’ve received from SCA. The storage unit is spotlessly clean and access to the facility is so easy. My house move was made so much easier as I was dreading putting my furniture into storage. I have never used storage facilities before but I would definitely consider using them for future needs. All in all a really professionally run business with friendly helpful staff and , even better, they were the cheapest quote I received. Definitely book your unit today!

March 21, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the kind review. Glad we could help

Rated 4 out of 5 stars

Easy to use.

March 17, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 4 out of 5 stars

Helpful staff and clean and safe…

Helpful staff and clean and safe storage.

March 17, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Excellent service.

I have been very impressed with everything. The staff have been wonderful, helpful and friendly. They have made the process very easy for me with nice touches like a welcome gift. The facility is very good. Clean, secure and well laid out. Thank you very much.

February 17, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the kind review. Glad we could help

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