SCG - Be More Together Reviews 

Carmen - as ever - was fantastic. She always gives excellent advice, based on what is right for my company's situation and is endlessly patient. Congratulations Carmen and SCG!

Carmen has been excellent in introducing and helping to set up our system.

The individual attention and ability to speak to a person and not a chatbot is invaluable. Carmen was my contact and nothing was too much trouble. The opposite of dealing with Vodafone directly.

Excellent customer service and Carmen kept me informed and explained everything to me at every stage for a smooth change over from one system to another. Well done

We are so grateful to Carmen who has been extremely helpful, supportive and efficient whilst we were making some changes to our phone system. Having been with SCG for some time now I would recommend them.
Mark
Nomark Equip

I left Vodafone due to their appalling customer service standards and inability to contact anyone or solve problems. SCP have been a revelation so far. Easy to contact, competitive rates and dedicated customer managers. I have been dealing with Carmen Webster and I must say how efficient, friendly and contactable she is. Anything she has said she would do has been done immediately and any problems have been solved within the hour.

I recently had the pleasure of working with Carmen Webster from SCG, and I cannot express how grateful I am for her outstanding assistance. Carmen went above and beyond to ensure that my internet installation was not only smooth but also completed in record time.

From the moment I reached out to Carmen, she demonstrated a level of professionalism and dedication that truly set her apart. Her expertise and knowledge in the field were evident as she guided me through the entire process, addressing all my concerns and ensuring that every detail was taken care of.

What impressed me the most was Carmen's proactive approach in expediting the installation process. She was not only efficient but also showed a genuine understanding of the urgency of my situation. Carmen took it upon herself to coordinate with the necessary parties, making sure that all the necessary resources were allocated promptly.

Thank you, Carmen, for making the seemingly impossible happen and for being a shining example of excellent customer service!

Carmen

Always available, honest and transparent. Has demonstrated ownership and accountability

Carmen is very efficient in getting sing offs to me, and all correspondence have been very professional.

Carmen is great to deal with and knows exactly what you want! If she says she is going to do it IT IS DONE !
No nonsense just how i like it.

Carmen has been brilliant once again, taking full management of our requirements, liaising with our IT team and landlords - A credit to your company

Been using carmen for my mobiles for years, she’s always on hand when I need help, gets issues I have sorted quickly wouldn’t recommend anyone else

Carmen was excellent, she explained everything clearly, was patient and very knowledgeable. She is an asset to the company and I would highly recommend her!

Carmen has always been excellent in delivering a great service. I feel completely safe in the knowledge that my account is taken care of by someone extremely capable and does exactly what’s been promised. Thank you for the support year after year!

SCG are a pleasure to work with. Carmen and her team are always available when needed, they treat every matter with a professional, friendly and kind attitude.
Thanks to Carmen and her team I have a better understanding of our IT. I would highly recommend them and glad to have them as part of our team.

Carmen Webster has been amazing and her customer care support has been above and beyond.

Carmen was extremely helpful - she took time to understand our needs and then adapted as these changed. and adapted to our changing needs. This meant that we got the solution our mobile neds right first time round. After the handover to ongoing support needs, Carmen stayed in touch and helped us link up with Ayse when I was initially confused about who to contact.

Since moving our entire business account over to SCG we have had nothing but amazing customer service. Carmen is always helpful and if she can't directly help with our query she always ensures we get through to the right place in order to get our question answered accurately and efficiently (Carmen even answered my phone call whilst on holiday and helped me through a problem whilst lying by the pool, i am pretty sure you wouldn't get service like that any where else) Thank you for making our move over smooth and easy, with it being a big account i was apprehensive to make the transition but so glad we have done it now! Carmen Webster, Tom Smith and the entire team are fantastic :)

Carmen and Roddy are always helpful and do their best to deal with any request and queries we have.

Carmen, as always was brilliant. She knows about the phones and was very prompt responding to all my enquires. Once I decided how I was moving forward she dot contracts sorted and my new phones were with me in just a couple of days.