Schulmerich Reviews 

Great help and advice from Bethan! Awesome!!! Ordered wrong parts kit and it was corrected immediately and the price difference was promptly refunded. Always great service from you - thank you.

Easy order, quick response, and prompt arrival.

Bethan was very helpful and gave me options. Referred me to Thomas in Fort Worth, as I am in Texas. Thomas was also very helpful and answered all my questions. I didn't want to send the bells to anyone else. We absolutely love these bells! You have a very customer friendly staff and they are very knowledgeable. Blessings.

This was such an easy process and the chime sounds wonderful.

The ringers were very happy with the gloves . I believe they were just what they needed as the music sounded so much better and timing of the song was better. Thank for how fast we received them.

Shipping was right on time. Thanks.

Overall the company is great. It would be nice to be able to track orders. I can't check my status order on needed repair parts.

As of 3/6/26, I haven't received the springs yet.
Schulmerich in recent years has been very slow in all responses.
Update: The springs actually arrived in the afternoon right after I placed this review. I also received a voice mail and email from the company letting me know the parts were shipped the same day I ordered them, it was shipping that took so long. So I have raised my review to 3 stars. I apologize for the initial lower review, my feelings were affected from an earlier order that took way too long to receive.

Communication was prompt, and shipping for an individual replacement bell was very quick. Thank you for excellent customer service and a great overall experience.

Fast service & great telephone customer service

Had some problems with email but it got fixed so I could get emails from the company rep. Thanks so much.

The order arrived fast and in great shape. The order is exactly as advertised.

Customer service is friendly and helpful in answering questions and has the answers.
When ordering, shipments are in a timely manner.

On the website, it stated that delivery would be a minimum of 4 weeks. Our order arrived promptly in 7 days.

Amazing people at Schulmerich. Very helpful advice for cleaning my bells. Outstanding customer service and it was very timely. Thank you so much.

Top notch quality of bells and parts! I also appreciate the videos that explain 'how-to'! Very helpful. This was the 2nd time I have ordered from Schulmerich and will probably order from them again, when needed. Customer service is very, very good!

I LOVE my collection of 4 yrs of My Ornament Bells. I just wish they would play. Would that be too difficult to do in the future?

Customer service is exceptional. They were so helpful in helping me find the right parts for our old bells - so informative.