Scooter Link Reviews 

49
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

The negative reviews on here are spot on - the five star reviews are for unrelated services. The poor rating is appropriate but this listing overall is crap because Trustpilot have done nothing about... See more

Rated 1 out of 5 stars

Used this service in Tenerife with my wife - both times we attempted to use the scooters they failed. The first time my wife’s scooter stopped operating after a couple minutes despite showing a full b... See more

Rated 1 out of 5 stars

This company is so poorly ran its almost humorous. I've not been able to start up a scooter for weeks on end (after already having paid and filled my wallet with funds) and every time I call for '... See more

Rated 1 out of 5 stars

Customer service is non-existent. Any support request you send or reply to gets an auto-response from a Bot. There don't appear to be any humans in the customer support department, or, if there are... See more

Company details

  1. Health & Medical

Information provided by various external sources

Power Wheelchair - Find high quality wheel chairs, wheelchair lifts, ramps, mobility scooters & much more with no insurance required! Scooter Link will keep you going.


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1.3

Bad

TrustScore 1.5 out of 5

49 reviews

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1.3

All reviews

(49)

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Rated 1 out of 5 stars

Link is a terrible company & service

Link is a terrible company & service. Watch out and be prepared. 2 riders were racing smashed into my car and sped off. A police report was filed, all the necessary actions taken, but Link has repeatedly declined to respond to emails/claims/calls. Every claim filed with them has been dropped. Every phone call where I manage to get through to somebody, I am lied to and told that somebody will get back to me. This happened a month ago, and still not a peep from Link. Who's going to pay for the damages to my car? This is a service that allows virtually anybody with a phone to operate a scooter and disregard the laws of traffic with no repercussions. They can hop on, screw up somebody else's personal property, and hop off. Without any intervention from Link. Thanks for a miserable experience.

August 25, 2021
Unprompted review
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Rated 5 out of 5 stars

My wife has osteoporosis from a back…

My wife has osteoporosis from a back injury when she was 18. Now she is 70 and the pain makes it very difficult to walk or stand for any length of time. I surfed the Internet for an electric scooter. E-Wheels was my first and last stop. The video's were very helpful in helping both of us decide the model right for us. We chose the EW-M34. We added a power cord for the car and the standard backpack for the seat. WE LOVE THE SCOOTER! EASY TO ASSEMBLE. Took it to the mall for our first test drive. My wife absolutely loves the size (she is a petite 4' 9" tall). Steer column is adjustable as is the seat. Battery comes out so here in Michigan in the winter we keep the scooter in the car but the battery is in the house - dry and warm. My experience with support was just terrific. Andy seemed to bend over backwards to make us feel comfortable with our purchase and kept us up to date on the shipment which only took about a week. Great product. Highly recommend E-Wheels if you need help getting around.

December 10, 2018
Unprompted review
Rated 5 out of 5 stars

I don't know what I would do without…

I don't know what I would do without Andy and Scooter Link. I am disabled and my scooter needed parts that I CANNOT get anywhere. Thankfully, Andy went over and above to help me - many times & successfully I might add - to see that I was able to get the parts I needed. Truly excellent in every sense of the word. Rev. Vernon Diannah Porter, Provincetown, MA

December 10, 2018
Unprompted review
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Rated 5 out of 5 stars

More than satisfied!

When I received my scooter there were a couple of issues. I contacted them and they were resolved extremely quick. Their representatives were very courteous and helpful throughout the repairs. Thank you for all your help.

June 21, 2018
Unprompted review
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Rated 5 out of 5 stars

This is the most friendly and helpful…

This is the most friendly and helpful company that I have ever encountered. When I have a problem with my power wheelchair and I call Andy he always finds a solution even if it mean I buy from someone other than him. Andy is pleasure to do business with.

June 20, 2018
Unprompted review
Rated 3 out of 5 stars

Had to take my wifes scooter to a local Dealer

Had to take my wifes scooter to a local dealer about 25 miles away.

On Good Friday, My wife and daughter went to church. They couldn't get the 2 main pieces together. 2 men from the church came over to help and it looked like 2 of the Pins were bent.
I wanted to find somewhere close by that would look at it.
The following week I found a place (Blackburns) in Tarentum, Pa. I took it up for them to look at and order the parts.
They called me when the parts came in and I went up and had to wait on it but the fellow did an excellent job.

Because I didn't buy it from them, it was not quarenteed. Cost me $200.00. Parts & Labor $100.00 Parts and $100.00 Labor which I guess is fair.
If I brake down in my Nissan (Out of Town) I can take it to the closest Nissan dealership to get it fixed.
I thought all the dealers that dealt with these scooters all worked together like Nissan, but I guess I was wrong.

I didn't have any choice. I wanted it fixed right.
I paid it . I'm happy it's fixed.
Haven't had a problem since. Goes together every time.

June 20, 2018
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, beat everyone! Fast delivery, excellent products and service!

June 19, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent price

Excellent price, excellent customer service!! Great experience, and highly recommended!

June 14, 2018
Unprompted review
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Rated 4 out of 5 stars

Thank you to Andy

Thank you to Andy, he is helpful, and knows his product. I would like to see a cart or a chair built tough enough for outdoor use and small enough to fit into small hallways indoors as well as better and softer suspension. I'm glad that they are making my parents' life a little easier. I am hoping they will stand the test of time.

June 13, 2018
Unprompted review

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