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Scorpion Track Reviews 3,044

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,388 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the professionalism of the staff, highlighting their helpfulness and knowledge. Many people appreciate the efficiency of the installation process and the ease of use of the product, which provides peace of mind. The customer service is often described as top-notch, with quick responses and clear explanations. However, some customers experienced issues with customer service, mentioning slow replies or unhelpful online chat. A few people also noted problems with installers being late, rude, or not completing the job correctly, leading to product malfunctions or dissatisfaction with the overall experience.

What people talk about most

Service

Consumers generally find the service to be positive, highlighting promptness, efficiency, and knowledgeable... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the knowledge, efficiency,... See more

Product

Clients share positive opinions on product. Many customers praise the Scorpion tracker, highlighting its... See more

User experience

Users describe positive interactions with the overall user experience. Customers frequently highlight the... See more

Customer service

Customers generally report positive experiences with customer service, highlighting helpful and communicative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bobby the technician arrived on time, phoned the day before to confirm the installation appointment and on the morning to confirm her eta. Very pleasant young lady, knowledgeable very good at what... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the scorpion s5 fitted, gives a detailed description of previous drives and scores on driver behaviour. Great having the peace of mind knowing exactly where my car is now 24hrs a da... See more

Company replied

Rated 5 out of 5 stars

I never had track on my cars but since I am more in public place due to my job, I had a suggestion from friend to install. any small movement or suspicious activity I immediately recieve call, notific... See more

Company replied

Rated 5 out of 5 stars

Dixon installed and explained our new system perfectly for us. We had the Ghost Immobilser fitted and Scorpian Tracker. Dixon installed at our worksite in no time at all. Now i have peace of mind leav... See more

Company replied


Company details

  1. Telematics Service
  2. Applicant Tracking System
  3. Car Alarm Supplier
  4. Car Security System Installer
  5. GPS Supplier

Written by the company

We are Scorpion Automotive, a UK manufacturer with over 50 years of experience in keeping vehicles safe and secure. Since 1973, we’ve been designing and building high-quality vehicle security and telematics solutions trusted by drivers, riders, and businesses around the world. Our products include alarms, immobilisers, and trackers for cars, motorcycles, vans, fleets, and even heavy plant machinery. All our systems are developed and manufactured in-house at our UK facility, giving us complete control over quality and innovation. We’re proud that many of our products are Thatcham approved and recognised by leading insurers, helping our customers not only protect their vehicles but often reduce their premiums too. Customer service is at the heart of what we do. We offer UK-based support, 24/7 monitoring, and intuitive mobile apps so our customers can always feel connected and in control. Whether it’s protecting a motorcycle with our Datatool range, securing a family car, or managing an entire fleet, our focus is always the same: delivering reliable technology with peace of mind. At Scorpion Automotive, our mission is simple — to make vehicle ownership safer, smarter, and more secure for everyone.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Efficient friendly service

Efficient, friendly and competent installation work carried out as agreed. Of course we won't know how effective the technology and service is unless the car is stolen! Hopefully we will never find out.

April 28, 2026
Rated 2 out of 5 stars

Costly

Was sold a security device ie tracker and immobiliser at a cost that I wasn’t expecting didn’t realise the immobiliser made the yearly subscription increase as my van as a stock one fitted

April 28, 2026
Rated 4 out of 5 stars

We were told we would receive a call on…

We were told we would receive a call on the morning of the installation but this did not happen. We had to chase twice in order to get a timeslot for the installation. Other than that the gentlemen doing the installation were extremely polite, efficent and tidy

May 5, 2026
Rated 1 out of 5 stars

Unit was fitted behind a plastic trim…

Unit was fitted behind a plastic trim ,pulled the trim off to connect something to my battery and there it was ,to make matters worse the tracker unit had a plug ,very disappointed, anyone could nick my bike in seconds and just unplug the unit ,not happy

April 27, 2026
Rated 4 out of 5 stars

Helpful salesman sold us equipment

Helpful salesman sold us equipment. Said the fitter would give us a ring when he was en route but the fitter says that never happens as they do not get this information! However fitter was great and we are liking the security the equipment is giving us.

April 27, 2026
Rated 5 out of 5 stars

Great service from Scorpion Subscriptions

Just spoke to the Scorpion Subscriptions team. As always a 5 star experience on how they treat their existing customers. Also I love their app. We have a Porsche which has a Vodafone tracker. The car is 12 years old and there is no app support and Vodafone have stopped their 24 hour call line to allow you to notify them when going abroad. A very poor service compared to Scorpion. Hence why we will have no hesitation fitting another Scorpion tracker to our next campervan.

May 11, 2026
Unprompted review

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