My journey has been absolutely fantastic. The ease of negotiation and able to deal with consultants, in particular Helen Mouzakiti, was second to none. I feel ScotPac was easier to deal with, answered... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Our experience with Scotpac was fantastic! They were very professional but with compassion for their customers and were always ready to accommodate our requests. A speacial Thanks to Helen for all her... See more
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As a broker I always know that Scotpac will look after my clients. Xavier in particular goes above and beyond to help get our clients the funding structure needed so our clients can achieve their goal... See more
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It was in May 2024 when I got approved for a business loan by ScotPac. My credit score was just average back then but still I was approved for a loan to upgrade my telehealth business. Best part is, H... See more
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Company details
Written by the company
ScotPac Business Finance is Australia and New Zealand’s largest non-bank lender, supporting businesses of all sizes with tailored funding solutions. For over 35 years, we have partnered with business owners, providing the flexibility and support they need to grow, manage cash flow, and seize opportunities. Our comprehensive product range includes invoice finance, asset finance, trade and import finance, and business loans. These solutions are designed to simplify access to working capital, enabling businesses to scale without the constraints of traditional financing. Whether you’re looking to improve cash flow, purchase equipment, expand operations, or navigate complex supply chains, ScotPac is here to help. With a dedicated team of experts and a commitment to understanding the unique needs of each business, we pride ourselves on offering fast, personalised service. As a trusted partner, we have supported tens of thousands of businesses across diverse industries, from start-ups to established enterprises. At ScotPac, we’re driven by one goal: empowering business success. Let us help your business unlock its full potential with flexible funding solutions that work for you
Contact info
Level 41, 25 Martin Place, 2000, Sydney, Australia
- 1300 781 642
- enquiries@scotpac.com.au
- scotpac.com.au
4.8
Excellent
736 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I love it you can actually ri g and speak to someone then actually y going back and forth on emails love the service love the staff
There the best I. Every way fast and effective with a smile
December 13, 2024
Reply from ScotPac Business Finance
Thank you for sharing your experience! We're delighted that our team’s fast and effective support has made your interactions with us seamless and enjoyable.
Scotpac Experience
I’ve had the pleasure of working with Scotpac on numerous occasions, and the experience has been consistently exceptional. I would like to make a special mention to Nathan, whose dedication and professionalism stand out. He is incredibly helpful, builds strong relationships with clients, and goes the extra mile to ensure everything runs smoothly.
I truly value the partnership we’ve established and look forward to continuing to work together in the future!
December 1, 2024
Reply from ScotPac Business Finance
Thank you for your kind words and ongoing partnership! We're thrilled to hear about your positive experiences with ScotPac, especially Nathan's dedication. We'll ensure your feedback reaches him. Looking forward to supporting you further!
The team at Scotpac are on top of their game. First Class!
The team at Scotpac are on top of their game when it comes to customer service and communication.
To Tara and Marco well done.
December 9, 2024
Reply from ScotPac Business Finance
Thank you for your kind words! We're thrilled to hear that the ScotPac team, especially Tara and Marco, provided excellent customer service and communication. Your feedback is greatly appreciated, and we look forward to continuing to serve you with excellence.
Reply from ScotPac Business Finance
Thank you for your feedback! We're thrilled Nathan Geale made the process smooth and enjoyable. Our team is committed to exceptional service, and it's great to see Nathan exemplified this. We look forward to serving you again!
Reply from ScotPac Business Finance
Thank you for sharing your experience with us! We're thrilled to hear that we delivered on our promises. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Reply from ScotPac Business Finance
Thank you for your feedback! We’re glad to hear you’re happy with the service and appreciate you taking the time to share your experience.
Reply from ScotPac Business Finance
Thank you for your feedback! We're dedicated to supporting our customers, and it’s great to hear that it shows!
As a Broker
As a Broker, they provide me with the resources and solutions I need to give my clients the best service possible.
November 8, 2024
Reply from ScotPac Business Finance
Thank you for your feedback! We're thrilled to hear that our resources and solutions help you deliver excellent service to your clients. Supporting brokers like you is what we’re all about!
Reply from ScotPac Business Finance
Thank you for your thoughtful feedback! Providing a supportive and understanding experience is something we always strive for, and it’s wonderful to know it made a positive impact.
Great BDM
Our BDM, Mike Kenny, is extremely knowledgeable. He really is across the suite of products offered. Mike is always responsive and makes it easy for us to discuss new opportunities.
December 3, 2024
Reply from ScotPac Business Finance
Thanks so much for sharing your positive experience! It's fantastic to hear that the team at ScotPac is doing such a great job. Their knowledge and responsiveness truly make a difference, and we're thrilled that they're helping you explore new opportunities with ease. Looking forward to continuing our partnership in the future!
Responses to any queries are prompt
Responses to any queries are prompt. They are always willing to see what they can do to assist if we hit a limit
December 4, 2024
Reply from ScotPac Business Finance
Thank you for sharing your experience! We're glad to know that our team has been prompt and willing to assist you. We're committed to finding solutions and supporting you whenever needed.
Reply from ScotPac Business Finance
Thank you for your positive feedback! We're glad to hear that our team has been responsive and helpful. We strive to maintain this level of service and are here to assist you whenever needed.
Friendly and willingness to help.
The NZ Team is always helpful. We mostly deal with Jinky Cruz. She being on leave at the moment and immediately we can feel the loss of that important person, as a team member support and excellence. We are hopeful to still get this kind of support for the holidays.
December 4, 2024
Reply from ScotPac Business Finance
Thank you for your kind feedback! We're delighted to know that the NZ Team, particularly Jinky Cruz, has been a great support to you. We understand the impact of her absence and are committed to maintaining the same level of assistance during the holidays. If you need anything, feel free to reach out.
All the staff at Scotpac is very…
All the staff at Scotpac is very communicative and understanding - a solution driven partner.
December 4, 2024
Reply from ScotPac Business Finance
Thank you for your wonderful review! We're delighted to hear that our team's communication and understanding have positively impacted your experience with Scotpac. Being a solution-driven partner is our goal, and your feedback is truly motivating. If you ever need further assistance, feel free to reach out. Looking forward to continuing our partnership!
good easy to deal and significant
good easy to deal and significant
November 21, 2024
Unprompted review
We went to Scotpac for our funding to promote our new product release
We went to Scotpac for our home and machinary funding and it was a great experience last time
So future funding this time is the only place we would go
Great help and very understanding for our business requirements
November 11, 2024
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