SCOTTeVEST Reviews 

1,403
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service and staff, praising their informative, friendly, and dedicated approach to resolving issues and ensuring satisfaction. Many people are highly satisfied with the products, noting their quality, design, and practical features, especially the numerous pockets for organization and travel. However, some customers also noted issues with product quality, reporting damaged items upon arrival or tears appearing after limited use. A few other people also felt that sizing could be inconsistent, with items not always matching expectations from sizing guides or product images.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Customer service

Consumers find customer service to be positive, with many describing it as excellent, proactive, and... See more

Quality

Customers had ambiguous experiences with quality, with some praising the excellent quality of products like... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Order

Customers consistently note ambiguous experiences with order, with some reporting lost orders in transit.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SCOTTeVESTs are on me every single day. The many pockets make carrying vital items easy and handy.... I have most all the colors and styles, been with the company since the beginning, and over the man... See more

Company replied

Rated 5 out of 5 stars

I’ve been blown away by how fantastic the company is. Every interaction I’ve had has been friendly, professional, and incredibly efficient. They respond quickly, follow up proactively, and always... See more

Company replied

Rated 5 out of 5 stars

The first vest shipped was lost by the shipping company. ScotteVest was so helpful, they looked after tracking the goods and shipped a replacement items promptly. In the era of AI agents, ScotteVest... See more

Company replied

Rated 5 out of 5 stars

I made an error when ordering and received a vest that did not suit me and was on final sale. The customer service I received went above and beyond! The communication through the whole ordeal was cons... See more

Company replied


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,403)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pocket Me This!

On Wed, Jan 14 2026, at 05:00 PM, Susan Patterson wrote:

Pocket Me This!

It should be a law that all ladies' clothes have pockets, but since that isn't going to happen the Evest is the next big thing happening. I dislike ordering online because I don't fit any standard sizing, but took a leap and ordered my regular size and it fit perfectly. Evest, you are magicians! The weight is perfect for warm-weather wear and the color (stone) is great. LIpstick red would have been better, but we can't have everything - though I don't really see why...

I bought the vest with next spring's tour of the western coast of Turkey in mind (so I don't have to carry a bag) but as we had a warm spell down here last week I thought I would give it a dress rehearsal and wore it for a day of errands... and didn't carry a purse. IT WAS FANTASTIC. I may never carry a purse again except for dress-up occasions. I admit it will take some concentration to learn where all the pockets are and for what they are - and what I actually put in them - but that's small change compared to the ease and comfort.

The price was a little spendy for my wallet, but believe me, it is so worth it, both in intrinsic value (construction is marvelous) and convenience, and I would spend the money again without a thought to get the vest. In fact, as soon as my wallet recovers I intend to do exactly that and buy a warm winter one for the cold months and a (hopeful!) trip to Germany in December.

As if things needed to be made better, the Customer Service department is incredible. There was a mix-up about the color I wanted and the wrong color was shipped - don't know whose fault it was (gremlins?) but the CS department jumped right in and with their help I returned the wrong one and got the right one only a very few days after fthe original delivery date. All in all, this experience has terrified me - I mean, how often have we purchased things and had an almost perfect experience with a good product and a caring company and a great staff? I'm afraid I'll get used to it and start expecting Evest's five star experience everywhere I go!

December 29, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Thank you so much, Susan—this truly made our day! We’re absolutely delighted to hear how much you love your Evest and that it’s already making life (and errands!) so much easier. Your kind words about the fit, the pockets, and our customer service mean the world to us. We’re honored to be part of your travels and can’t wait to join you on many more adventures—purse optional, of course.

Advertisement
Rated 5 out of 5 stars

stellar product, phenomenal customer service

Aside from a stellar product, customer service is second to none!

January 12, 2026
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Thank you so much for the kind words! We’re delighted to hear you’re enjoying the product, and it truly means a lot to know our customer service made a positive impression as well.

Rated 5 out of 5 stars

Customer Service

Great customer service, professional and helpful. Item was delivered as said.

January 8, 2026
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Thank you so much for the kind words! We’re really glad to hear you had a positive experience and that everything arrived just as expected. We truly appreciate you taking the time to share this.

Rated 1 out of 5 stars

Poor quality, poor service.

This company shipped a Revolution Plus 2.0 Jacket that was damaged with stuffing coming out of one of its pockets. When contacting scottevest, they told us to go to a tailor and also raised the possibility thay we did this to request a discount. They claimed this has been their experience. For a $375 jacket, their customer service is poor and insulting. They proceeded to give a 10$ coupon usable only on their website for placing the burden of quality control on the customer. Don't waste your time.

August 1, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Thank you for sharing your feedback, Jae. When you originally contacted us, we fully covered the seamstress repair cost and, in addition, provided a $10 goodwill credit for the inconvenience.

We accepted your explanation in good faith and focused solely on helping resolve the issue you raised, we did not investigate or dispute the cause of the damage. At the time, we believed everything had been taken care of as requested.

While we’re sorry this experience is now being remembered differently, we appreciate you bringing it to our attention again one year later and will certainly keep your feedback in mind going forward.

Rated 5 out of 5 stars

Amazing customer service

The customer service is exceptionally helpful.

November 14, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Thank you so much for the kind words. We’re truly glad to hear our customer service was helpful, and we sincerely appreciate you taking the time to share your experience.

Advertisement
Rated 5 out of 5 stars

Very saddened when my front zipper…

Very saddened when my front zipper probably wore out to so much use - called customer service and emailed picture of damaged zipper - within minutes received the awesome news vest would be replaced - now happily wearing the replacement!!!!

December 22, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Thank you so much for sharing this experience. We’re sorry to hear about the zipper, but we’re truly glad our customer service team was able to help quickly and get you back to enjoying your vest. It means a lot to us to know you’re happily wearing the replacement.

Rated 5 out of 5 stars

Best customer service

Best customer service, caring people and an incredible product. This is what makes a company truly great. The hoodie I purchased is next level. It has so many pockets and cool features. I can’t say enough good things about it. I called into Customerservice. They went over and above to make things right I highly recommend doing business with them.

December 17, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Thank you so much for this incredibly kind feedback! We’re truly grateful for your words and so happy to hear that both the hoodie and our customer service made such a positive impression. Knowing we could go the extra mile for you means everything to us. Thank you for the recommendation and for being part of the SCOTTeVEST family!

Rated 5 out of 5 stars

Customer service is excellent! excellent

Customer service is excellent! They responded to my email really quick and seemed committed to customer satisfaction. Thank you so much! BTW their products are top notch.

December 8, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Thank you so much for this wonderful feedback! We’re truly grateful for your kind words and so happy to hear our team was able to help quickly. It means the world to us that you’re enjoying our products, too. We’re always here for you whenever you need us!

Rated 1 out of 5 stars

Awful fit. Poor support. Made much worse by being outside of US

I ordered the LITE vest based upon their sizing guide. When it arrived the fit was extremely poor. The waist size was 10"+ larger than my waist. The chest was probably 4" larger. It looks like I'm wearing a bin bag. The model photos show a snug fit and clearly do not have pockets with any items in them - very misleading. They do not publish the actual garment sizes.

I contacted support they were TL;DR "Sorry you don't like the fit but that's our how we size them to allow for items in the pockets" and offered a return at my expense. If I had items int he pockets with it being so ill fitting it would be very annoying to wear as it would be flapping about.

I contacted to confirm if duty is to be paid, they said no but the answer is most definitely yes. Given the number of returns they would have known this.

I live in the UK so shipping and duty raised the original price by 1/3. By the time I send it back with shipping and more duty to be paid (more so than the original amount) there is no benefit.

From reading other reviews here they have a history of claiming a problem with the return and therefore not paying anyway. Avoid at all costs.

I left a similar review on their website but it was removed - do not trust their reviews.

November 11, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Hi Scott,

Thank you again for taking the time to share your concerns. I truly understand how frustrating it can be when a product doesn’t fit the way you expected.

I also want to clarify a couple of details so we’re on the same page:

Based on our last conversation, the chest actually fit you well, and the concern was specifically that the waist felt too roomy. I mention this because your message referenced the chest being 4" larger, which wasn’t part of the original fit issue you described to us.

It may also help to know that our products follow a standard slim fit, but the men’s Lightest Vest does not taper at the waist, which can make the midsection feel more generous on certain body types especially compared to how items look on models.

Regarding the return process and customs: Since we don’t generate prepaid return labels for international shipments, we unfortunately aren’t familiar with the exact procedures used by DPD, as they’re not a courier we use ourselves. Because of that, we can’t give accurate guidance on their customs or duty requirements.

However, we do have a long-time UK customer who has done several exchanges and with us over the years, and he has never mentioned duties or taxes being charged on returns. For this reason, it would be best to check directly with the courier handling your shipment, as they can provide the most accurate information regarding potential charges.

I’m genuinely sorry this experience has been difficult, and I appreciate you taking the time to explain everything in detail. If you’d like to revisit sizing, compare styles, or explore other options that may fit you better, I’m here and happy to help in any way I can.

SCOTTeVEST Team.

Advertisement
Rated 5 out of 5 stars

Awesome Customer Service!

I was so pleased with the quick response and release of the replacement jacket. I love the jacket and now know I can rely on the company to keep its promises. Will recommend to friends. TY!

November 4, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Thank you so much, this truly made our day! We’re thrilled you’re loving your replacement jacket, and we’re grateful for your trust and recommendation.

Rated 1 out of 5 stars

Scottevest is Garbage and You Should Avoid Buying This Product

I purchased the vest in Jan 2025, between Jan-April 2025 I wore it a total of 5 times. In May 2025, I started wearing it 5 days per week from my home to the office. In October 2025, I noticed tears on the back of the vest near the stitching, I have no clue when the tears first appeared. When I noticed it, the vest had been worn for approximately 100 days, over a 5 month
period. I inspected the vest further and found small tears on the collar (I'm patiently waiting on the tears to show up there next). However this morning, November 5, 2025, I now see a tear near the right armpit and the only reason this was discovered is because I attached the detachable sleeves. The tear again is near the stitching. This fabric that is being used is trash and Scottevest should be refunding money because the product has material defects and this company has been made aware it seems. Maybe a class action lawsuit is in order. Especially since the only remedy they seem to offer is an apology and a claim that this is normal wear and tear, which is BS! I find it hilarious that they offer a discount code for a future purchase - why would anyone buy another inferior product from this brand. The price point is too expensive to offer this trash.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Sanity saver😂 Organizes a lot Easily

I had to travel on a plane & I would never have been able to have done it without the scottevest. I am have a bad leg & use a specialty walker so it gave me peace of mine knowing everything was "on my body" within "easy reach" and that I didn't need to depend on a bag or purse or another person for passports, credit cards, wallets, meds, glasses, water bottles, cell phone, charges, boarding passes, pens, notebooks, or even the occasional iPad.
I think I heard about you on a Travel blog. Thrilled to finally get the right the right size before the trip. I measured & read reviews & had to return 2x before finding the correct it. I kept going DOWN sizes. I got the lightest west w/ 16 pockets in black.
So loved the vest. 💖. Handy for day outings too. Packs A LOT!

September 30, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Thank you so much for sharing this! We’re delighted to hear how useful the vest has been for you. It sounds like the perfect hands-free solution. Stay comfy and safe on all your adventures! 💙

Rated 5 out of 5 stars

I got a size too large

I got a size too large (Men’s Lightest Travel Vest) and SCOTTeVEST got me the return info quickly and the process was hassle free. The actual delivery of my new vest was a bit slow, but I am very happy with the look and feel of the product now that I have it. Some of the pockets are a bit superfluous, but they don’t seem to do any harm, and maybe someday I will find one or two to be just what I need. On the other end of the scale though the useful pockets (9 by my count) are prefect for my needs. I’m looking forward to actually using it on a two week trip to Turkey in just over a week.

October 9, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Thank you so much for your kind words! We’re happy to hear the exchange was smooth and that you’re enjoying your new vest. Those nine pockets sound like they’re ready for adventure, and who knows, those “extra” ones might surprise you someday! 😉

Have an amazing time in Turkey, we hope your SCOTTeVEST makes every moment a little easier and a lot more fun. 🌍✈️

Advertisement
Rated 5 out of 5 stars

I made an error when ordering and…

I made an error when ordering and received a vest that did not suit me and was on final sale. The customer service I received went above and beyond! The communication through the whole ordeal was constant and I am so grateful for the grace, respect and kindness that was offered to me by the pocket experts. I'm happy to say that my situation concluded with me finally receiving the perfect vest for me (LightEst vest).

October 1, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

We’re so happy to hear everything worked out and that you now have the perfect vest for you! Thank you for your kind words about our customer service team,it means the world to know their support made a difference. Wishing you many happy adventures with your Lightest Vest!

Rated 5 out of 5 stars

Excellent Performance

Esther, customer representative performed an extraordinary effort to achieve remarkable remarks and exceed my expectation.

Great job!

September 24, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Thank you so much for your kind words! It truly means a lot to hear that your experience exceeded expectations. We're so glad we could assist you, and your feedback has absolutely made our day! ✨

Rated 5 out of 5 stars

GREAT product

GREAT product, quality, functions, design and customer service! I started with the Chloe Jacket and now have several other ScotteVest products. We LOVE the way they help make travel as well as every day carry so SIMPLE and easy! They think of all the little details and listen to customers to constantly make improvements. Customer service and CEO are engaged in creating a wonderful experience.

September 12, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Wow! Thank you so much for your heartfelt feedback! We’re thrilled to hear how much you and your family have been enjoying your SCOTTeVEST products. It means the world to us knowing they’ve made both travel and everyday life simpler and more enjoyable for you.

We put a lot of care into the little details and are always listening to our customers, so your words truly encourage us to keep going. We’re also so glad you’ve felt supported by our customer service team and even Scott himself!

Thank you again for being such a wonderful part of the SCOTTeVEST community: we’re grateful for you! 🌟

Rated 5 out of 5 stars

exchanging my vest

i wanted to exchange my vest for a black one. you were helpful in making sure i got the black vest quickly

September 17, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Yay! We’re so glad we could help you swap your vest and get the black one to you nice and quickly! We love knowing you’ve got the color you wanted, and we can’t wait for you to enjoy it on all your adventures. Thanks for sharing your happy update with us!

Advertisement
Rated 1 out of 5 stars

Sale that isn't a sale

Seller had a sale that was advertised for the week of Sept 9th, but the sale ended on that day. It was also limited to certain items. A YouTube channel also promoted the sale with no mention of the restrictions.

They have no problem inflating the cost by claiming the sale was over.

Their checkout didn't make it easy either, by not having a clear place to add the code and not indicating that an item wasn't part of the sale.

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

RatingDisappointed – Expensive Return Process and Incomplete Refund

First warning to potential buyers: if you decide to purchase from SCOTTeVEST.com, be aware that you are fully responsible for return shipping, including insurance. If you skip the insurance and your return gets lost, there's a good chance you'll be out your money.

I ordered their Epic Travel Jacket and a few long sleeve shirts, totaling around $1,300. About $274 worth of items were of poor quality, so I chose to return them. I paid over $130 for insured UPS return shipping.

Two weeks later, I received only a partial refund of $819. I attempted to contact customer service multiple times but received no response.

Based on my experience, I strongly advise others to think twice before purchasing from this company. Their return policy is costly, and the lack of customer support is frustrating.

Bottom line: Poor quality control, expensive returns, and questionable refund practices. Shop elsewhere.

August 7, 2025
Unprompted review
SCOTTeVEST logo

Reply from SCOTTeVEST

Hi B.M

Thank you for taking the time to share your experience, we’re truly sorry to hear that your recent interaction with us has left you feeling this way. That’s certainly not the experience we want for any of our customers.

We’d really like the opportunity to look into this further and make things right if we can. Please don’t hesitate to reach out to us directly at sales@scottevest.com so we can personally assist you with your order and ensure your concerns are addressed promptly.

We appreciate your feedback and hope to be able to turn this around for you.

Kindest,
SCOTTeVEST Team

Rated 1 out of 5 stars

This is the worst company ever!

This is the worst company ever!! All the reviews you see here are a reflection of how worst their company is! I would rather go and purchase from Tropicfeel and blufworks than this cheap company. Their service is hell worst as well.

April 30, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look