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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the clarity of pictures and the overall craftsmanship. Many people highlight the ease of the ordering process and the exceptionally fast delivery service, often receiving their items much sooner than expected. The personalized items are frequently described as beautiful, meaningful, and making perfect gifts. However, some customers also noted issues with product durability, specifically regarding phone cases that broke down after a few months. A few other people also felt that the quality of some items, like photo slates, was poor due to printing over dirt or scratches, and that some accessories, such as plastic holders, did not fit properly.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the stunning and amazing quality of... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

People report positive experiences with order. Customers found the ordering process easy, including uploading... See more

Service

Consumers find service to be positive. Many customers praise the fast service, easy online ordering, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely stunning item! Great quality slate & super clear pictures. Very easy to use site, with really fast delivery too. This was a surprise item for delivery to my daughter's work for her 40th... See more

Rated 5 out of 5 stars

Buried our cat Gino's ashes in our garden with the beautiful plaque we bought from scottsy (in memory of Gino & Tom, our cat from a few years ago). We are amazed with the beauty of the plaque, so me... See more

Rated 5 out of 5 stars

Ordered a personalised case for the iPhone 16e. It took a little longer to arrive than expected but for free postage I accept that (about 10 days from despatch E mail to arrival) and to be fair once... See more

Rated 5 out of 5 stars

The personalised phone case was a gift for Mum on Mothers day. She was really pleased with it, the quality of the photos are really good. The case looks well made & fitted her phone perfectly with ev... See more


Company details

  1. Cell Phone Accessory Store

Written by the company

At scottsy.com we offer a wide range of made to order mobile phone cases and stunning photo gifts, arriving at your door within days of your order being placed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

143 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Used Scottsy for a Pixar image as a birthday present. I had previously tried to use another company who completely ripped me off. Took the money but did not deliver. Took 2 months to get my money back. Found Scottsy and had my image printed and delivered within about 4 days. My niece loved her gift and I was happy not to be ripped off! Thank you.

February 2, 2026
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Rated 1 out of 5 stars

Bought a case for iPhone 15 and it…

Bought a case for iPhone 15 and it doesn’t even fit the phone

February 13, 2026
Unprompted review
scottsy.com logo

Reply from scottsy.com

Hi Aaron,

I’m sorry to hear you're disappointed, though I must clarify the details of this order for the benefit of our community.

As we discussed when you reached out to us previously this morning, an iPhone 7 was selected for this order. To ensure accuracy, we display the chosen model at four separate stages in the order process: the product page, the basket, the checkout, and the confirmation email.

Because every Scottsy case is bespoke and hand-finished with your specific personalisation, we cannot offer free replacements or refunds for selection errors, as the item is unique to you and cannot be resold.

We aim to be as fair as possible, which is why we offer all customers in this position a significant loyalty discount to help them get the correct model at a reduced cost. That offer remains open should you wish to protect your iPhone 15 with a Scottsy case.

Best regards,

The Scottsy Team

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Rated 5 out of 5 stars

excellency all round

Buried our cat Gino's ashes in our garden with the beautiful plaque we bought from scottsy (in memory of Gino & Tom, our cat from a few years ago). We are amazed with the beauty of the plaque, so meaningful and so beautifully designed with the photos of both our beloved cats. Very surprised with the price of the plaque with such a low price for such excellency. Many thanks and highly recommended.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Quality

Quality! Had a picture of my dog printed with a frame and for the price it’s excellent. Highly recommend. Thank you

January 30, 2026
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Rated 5 out of 5 stars

Perfect …

Fast delivery the phone wallet was done exactly as asked and fits my phone perfectly great job will definitely use this company again Excellent

January 19, 2026
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Rated 5 out of 5 stars

Superb service!

Great comms, lovely product and superb service.

I didn’t opt for the fast delivery and it still arrived after three days. This close to Christmas is to be applauded.

My mum will be thrilled, thank you Scottsy!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing 👏

Amazing 👏
Very good quality picture in a lovely frame, fast delivery cant wait to give this as a present for xmas. Definatly will use this site again

December 18, 2025
Unprompted review

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