Scratchee Reviews 522

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

The wording about the second chance scratchy needs to be changed on the main screen. It says enabled it should say eligible. When it says enabled it makes the person believe that they don't have to do... See more

Company replied

Rated 4 out of 5 stars

I have never seen virtual scratch-offs done better! I also value the transparency and trust that the site has built into the games. The odds are clearly displayed, and they even explain how odds ar... See more

Company replied

Rated 5 out of 5 stars

I tried it out and at first felt like the odds were against me, but they have great promotions where they send text reminders of the deals- so I decided to take the offer, and take a chance.. and ende... See more

Company replied

Rated 2 out of 5 stars

I won and tried withdrawing my winning it took the amount away from my winning and said it would be deposited back onto my account. And it's been 2 weeks. Said would take 24 hours.

Company replied


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3.9

Great

TrustScore 4 out of 5

522 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great customer service legit website

So far this company has actually been amazing. They personally reached out to me when they could not confirm that I got my winnings and helped me get everything resolved in a timely manner. Everyone was so nice. It's definitely a for real cash weddings website so I really recommend it. The customer service is great, and it's fun

April 11, 2025
Unprompted review
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Reply from Scratchee

Hi Elizabeth,

Thank you so much for the kind words! We're so glad we could help get everything sorted out quickly and that you had such a positive experience. Our team works hard to make sure things go smoothly and it's always great to hear when it makes a difference. We truly appreciate the recommendation, and we're thrilled you're enjoying the fun (and real!) winnings. Thanks again for being part of the community!

Rated 5 out of 5 stars

❤️ Love the SCRATCHEES GAMES ❤️

I absolutely love this app/site....never thought I would win back anything with the LUCK I've been having lately but I lost 20 then 20 was just waiting on me to take out...I used the 2 $10 on 2 Scratchees and it was fun for me...so I did it again and still having so much fun with my 2 favorite scratchers so far and more to bet on later on in the future. ❤️

April 14, 2025
Unprompted review
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Reply from Scratchee

Hi Maricella,

Thank you so much for sharing this with us! We’re thrilled to hear you’re enjoying the app and having fun with your favorite Scratchees. It’s stories like yours that make what we do so rewarding. Wishing you the best of luck on your next plays — and we can’t wait to see what you win next! ❤️🎉

Rated 5 out of 5 stars

Odds are listed

Odds are listed, payout was quick. Fun little thing if you like scratch offs

April 14, 2025
Unprompted review
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Reply from Scratchee

Hi William,

Thanks for the awesome review! We're happy you enjoyed the quick payout and the fun scratch-off experience. Appreciate you being part of the community!

Rated 5 out of 5 stars

I won $100 which was great but I…

I won $100 which was great but I purchased 2 more tickets and still haven't received them or response to my inquiry about it.
Problem was solved very quickly.

April 12, 2025
Unprompted review
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Reply from Scratchee

Hi Pepper First off, congratulations on your $100 win — that’s awesome! 🎉 We're so glad to hear you had a great moment with Scratchee! We’re committed to providing the best experience possible.

Rated 5 out of 5 stars

Fixed what was wrong, kept their word!!

Okay, 11 days later & now realizing that it was Venmo & their need to have me verify my email in order for any money to be sent through while pending.
Scratchee made good on their end, they contacted me & told me what probably had happened.
They are cool & keep their word as far as them paying you out what you win!
Thank you Scratchee for reaching out to me, thank you for going that much further & thanks for the entertainment, I appreciate ya!!

April 12, 2025
Unprompted review
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Reply from Scratchee

Hi Danielle,

We're really sorry to hear about your experience and the delay in your payout. That’s definitely not the kind of service we aim to provide. Please know we take situations like this very seriously.

We’d love to get this sorted for you as soon as possible. If you could kindly send us a screenshot of your withdrawal request via email at hello@scratchee.com we’ll prioritize looking into it and make sure you get the support you need.

Thank you for your patience—we truly appreciate it, and we’re here to help make this right.

Rated 5 out of 5 stars

Easy to use won't right off the bar 15…

Easy to use won't right off the bar 15 dollars!

April 12, 2025
Unprompted review
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Reply from Scratchee

Hi Anastacia,

Thanks so much for your feedback! We're glad you found it easy to use. If there's anything we can do to make your experience even better, feel free to reach out. Appreciate your support!

Rated 2 out of 5 stars

It’s a rip off

I feel like they deliberately allow you to win when you purchase your first couple of tickets. Because after that, absolutely nothing. The discounts they offer are useless and stupid, so I would not suggest using this website if I were you. I will never give them another dime again, you shouldn’t either

April 14, 2025
Unprompted review
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Reply from Scratchee

Hi Yula,

Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met your expectations. We aim to offer a fair and enjoyable experience for everyone, and we understand your frustration. We’ll take your comments into consideration as we continue to improve. If you’d like to discuss your experience further, feel free to reach out to our support team.

Rated 3 out of 5 stars

Very hit or miss just like regular…

Very hit or miss just like regular scratchers. It just feels different whenever it's done on a screen

April 14, 2025
Unprompted review
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Reply from Scratchee

Hi Dani,

Thanks for sharing your thoughts! We totally get that the experience can feel different on a screen, but we’re glad you gave it a try. Hopefully, the hits start coming your way soon!

Rated 5 out of 5 stars

Very fun and I won.

Very fun and I won.

April 13, 2025
Unprompted review
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Reply from Scratchee

Hi Shelly,

Love hearing that! Congrats on the win and thanks for playing — hope you keep having fun and hitting those prizes!

Rated 5 out of 5 stars

This is something that I would recommend!!

I put in $10 and won 30 and out of the 30 i put 20 back for another scratch offon there and lost the rest of it. Overall, id definitely recommend this for other fellow gamblers. the odds on alot of the scratchoffs are honestly not bad at all.

April 1, 2025
Unprompted review
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Reply from Scratchee

Hi Kenny,

Thanks for giving us a try and for sharing your experience. We know the outcomes can go both ways, but we appreciate you playing with us and hope your next round brings better luck!

Rated 4 out of 5 stars

I bought 3 tickets and won 50

I bought 3 tickets and won 50. Got paid the next day on my PayPal account. I definitely recommend this site to every.

April 10, 2025
Unprompted review
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Reply from Scratchee

Hi Pat,

Awesome win — congrats on the $50! We’re so glad you had a great experience and appreciate the recommendation. Wishing you even more luck next time you play!

Rated 5 out of 5 stars

So far I've deposited 10 bucks and won…

So far I've deposited 10 bucks and won 100, I'm have a great experience so far,I'm liking it great platform.

April 10, 2025
Unprompted review
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Reply from Scratchee

Hi Tim,

Wow — $10 to $100, we love to hear it! Thanks for sharing your experience, and we’re so glad you’re enjoying the platform. Here’s to hoping the good vibes and big wins keep coming your way!

Rated 5 out of 5 stars

I like this website it allows you to…

I like this website it allows you to buy scratch tickets right online and you actually win.

April 13, 2025
Unprompted review
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Reply from Scratchee

Hi Joanna,

Thank you so much for the great feedback! We're glad you're enjoying the convenience of playing online and even better that you've had some wins. Wishing you the best of luck on your next tickets!

Rated 5 out of 5 stars

Played and won right away

Played and won right away. I was pleasantly shocked!

April 9, 2025
Unprompted review
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Reply from Scratchee

Hi Terri,

We love to hear it! Congrats on the win — there’s nothing better than a pleasant surprise. Thanks for playing with us and hope your luck continues!

Rated 5 out of 5 stars

i won on my first couple tickets and…

i won on my first couple tickets and seems to be pretty good at winning and losing

April 13, 2025
Unprompted review
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Reply from Scratchee

Hi James,

Thanks for sharing your experience! We’re glad to hear you had some wins early on and appreciate you giving us a try. Here’s to hoping the luck keeps coming your way — happy playing!

Rated 4 out of 5 stars

So far so good was a little skeptical…

So far so good was a little skeptical at first but my first purchase was buy one if you lose so I'll give you another one same one for free they were $20 tickets lost on the 1st $100 in the second and they paid me out and less than 48 hours on PayPal so that's a good job overall couple of glitches on the website itself besides that pretty good job can't wait till you have more variety of scratches to play

April 13, 2025
Unprompted review
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Reply from Scratchee

Hi Chris,

Thank you so much for the detailed feedback! We totally get the initial skepticism, and we’re glad we could turn that around for you. Congrats on that $100 win, and we appreciate you pointing out those site glitches — we’re always working to improve. Stay tuned, we’ve got more scratchers coming your way soon!

Rated 4 out of 5 stars

I won 60 bucks on the tripple 8…

I won 60 bucks on the tripple 8 everything seemed to be on the up and up.

April 11, 2025
Unprompted review
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Reply from Scratchee

Hi,

Congrats on that $60 win on the Triple 8! We’re happy to hear everything went smoothly and appreciate you taking the time to share your experience. Wishing you more wins ahead!

Rated 1 out of 5 stars

They don't stand by paying u your winnings…

I haven't gotten but one payment of my winnings they said it was sent out to my bank and PayPal and I ve talked to them and they say it was never sent to them but one payment and never have received the other payment s owed to me and they say they ant responsible after after they complete there progress on there end .But they should be til you get your money u won from them rite.thank u

April 13, 2025
Unprompted review
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Reply from Scratchee

Hi Travis,

Thank you for sharing your experience, and we’re truly sorry to hear about the payment issue. We understand how important it is to receive your winnings, and we want to make sure this gets resolved properly. If you could share any additional details with our support team, we’ll do everything we can to sort this out quickly. We also hope that, if we’re able to resolve the issue to your satisfaction, you’d consider updating your review to reflect your full experience. Your feedback is important to us, and we’re committed to improving wherever we can!

Rated 5 out of 5 stars

I took a chance and spent $50 and won…

I took a chance and spent $50 and won $100 my first time playing. I appreciate the ease of using the platform and cashing in was just as easy, payout was received within 24 hours!

April 10, 2025
Unprompted review
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Reply from Scratchee

Hi John,

hank you so much for taking a chance with us! We're thrilled to hear about your win and that you found the platform easy to use. We appreciate your feedback and look forward to having you play with us again soon. Wishing you more wins ahead!

Rated 4 out of 5 stars

I have 15 bucks so far

I have 15 bucks so far, I do believe I have a ticket available but unable to activate it i did reach out to support, but anyways I like the scratchees.

April 11, 2025
Unprompted review
Scratchee logo

Reply from Scratchee

Hi Elizabeth,

Thanks for the feedback! Glad to hear you're enjoying the Scratchees. I see you’ve already reached out to support — they’ll get that ticket sorted for you soon. Wishing you the best of luck on your next scratch! 🎉

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