Scrubin Uniforms Reviews 883

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, often describing them as excellent, well-made, and comfortable. Many people also praise the customer service, noting that interactions were helpful, efficient, and responsive, with issues being resolved quickly. The ordering process is generally seen as easy, and communication regarding order status is appreciated. However, some people experienced issues with product sizing, finding items to be either too large or too small compared to expectations or sizing charts. There were also occasional concerns about delivery times, with some orders taking longer than anticipated or arriving in multiple shipments. A few customers also reported receiving incomplete orders or experiencing delays due to items being backordered.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praised the quality of items, the selection... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the easy checkout process, quick... See more

Quality

Consumers find quality to be positive. Many reviewers praise the good quality of products, noting excellent... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise fast shipping, with items... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the excellent and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Check out was clumsy. I had to exit the check out to update my profile so your system recognized my address. A more streamlined check out would help. Shipping seemed expensive for a small bag... In th... See more

Company replied

Rated 4 out of 5 stars

Quality is really good. I love print tops so I wish there were more of those. Site is easy to navigate. Shipped out quickly despite a few items noting they may take a little longer to ship being in di... See more

Company replied

Rated 4 out of 5 stars

The checkout process was really easy and I received my order in about a week. I purchased the cargo drawstring pants, and I think I could have sized down a size or two. I ordered based on the sizing c... See more

Company replied

Rated 3 out of 5 stars

I’m happy with the products and selection (although color selection could be better), and the ordering process is easy enough. My only issue is that every time I place an order, I double-check to make... See more

Company replied


Company details

  1. #28 of 42 best companies in Activewear Store
  2. #222 of 293 best companies in Clothing Store

Information provided by various external sources

Scrubin Is Your Destination For the Lowest Prices On Nursing Scrubs, Medical Uniforms, Medical Supplies & More. Shop At Scrubin and Save On Scrubs Today!


Contact info

3.8

Great

TrustScore 4 out of 5

883 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thanks for reaching out! I’m really sorry to hear that part of your order hasn’t arrived yet — that’s certainly not the experience we want for you. Please provide your order number, and I’ll look into the missing items right away.

Scrubin Team

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Rated 5 out of 5 stars

Love my shirts

October 10, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 1 out of 5 stars

customer service is incredibly unhelpful

customer service is incredibly unhelpful

October 17, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

Rated 5 out of 5 stars

The monogramming was spot on

The monogramming was spot on! Was pleasantly surprised that the letters came in Bobcat maroon vs white. Made me like the scrubs even more. Thank you again. Will order more soon.

October 9, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 1 out of 5 stars

You guys are just bad

You guys are just bad. Terrible delivery times, delivering wrong products, inconsistent sizes and styles even if you order the same thing in a different color.

October 14, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

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Rated 5 out of 5 stars

good service

good service. thankyou!

October 9, 2025
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Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 3 out of 5 stars

Only a portion of my order came with…

Only a portion of my order came with the first shipment. Im hoping that its not just going to be gone when the second one comes through. The sizes are bigger than usual so it makes it hard to order

October 9, 2025
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Reply from Scrubin Uniforms

We appreciate you getting in touch! I completely understand how delays can be frustrating. Please reach out to our support team at customerservice@scrubin.com with your order number — they’ll provide the latest ETA and review any options with you.
Scrubin Team

Rated 1 out of 5 stars

Only received partial of my order

Only received partial of my order, it’s been over a month

October 9, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

We appreciate you getting in touch! I completely understand how delays can be frustrating. Please reach out to our support team at customerservice@scrubin.com with your order number — they’ll provide the latest ETA and review any options with you.
Scrubin Team

Rated 3 out of 5 stars

I like the items that were delivered

I like the items that were delivered. Would have been nice to get notified about an item that is not in stock nor being sent.

October 16, 2025
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Reply from Scrubin Uniforms

Thank you for sharing your feedback! If there’s anything we can assist with, please feel free to reach out to our customer service team at customerservice@scrubin.com. We truly appreciate you choosing Scrubin!

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Rated 5 out of 5 stars

Scrubin order made easy

Scrubin makes it ver easy to request mass distribution of vouchers to our team and are quick to respond should I have any issues.

October 9, 2025
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Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 3 out of 5 stars

Was told that I would get a free pair…

Was told that I would get a free pair of socks with purchase. Never received them

October 14, 2025
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Reply from Scrubin Uniforms

Thanks for reaching out! I completely understand how frustrating order issues can be. Please contact our support team at customerservice@scrubin.com with your order number — they’ll help resolve the issue and review any available options with you.

Scrubin Team

Rated 3 out of 5 stars

Not What I Expected

Material is thinner than I expected it to be, and it is not true to size. Items run small, and my coworkers have mentioned similar experiences.

October 15, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thank you for sharing your feedback! If there’s anything we can assist with, please feel free to reach out to our customer service team at customerservice@scrubin.com. We truly appreciate you choosing Scrubin!

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Rated 2 out of 5 stars

Order arrived late

Order arrived late, so I didn't receive it on time

October 15, 2025
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Reply from Scrubin Uniforms

I’m sorry your order arrived later than expected. We’ll review this on our end to help prevent it from happening again.
-Scrubin Team

Rated 5 out of 5 stars

Always a great selection for Men

This was a very easy purchase from the website. Selection was just what I needed

October 8, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 5 out of 5 stars

Just fitting

Just fitting. Material is 👍 good

October 15, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 5 out of 5 stars

great fit

great fit true to size and good comfy material

October 15, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

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Rated 5 out of 5 stars

Scrub In is our preferred provider of scrubs where I work

Scrub In is our preferred provider of scrubs where I work. They have such a large selection and my experience ordering from them is always a good one. The orders show up when they say they will and I haven't had to return one item in the 4 years I've been with my current employer.

October 15, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 2 out of 5 stars

Items on back order, apparently!

I received an email that my items have been shipped but no word on when the items on backorder would be shipped. It's about a month since I placed my order and have not heard back from them since and I had made the full payment. Can someone let me know what is going on?

Order number: 2011823144

October 7, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thanks for reaching out! I’m really sorry to hear that part of your order hasn’t arrived yet — that’s certainly not the experience we want for you. Please provide your order number, and I’ll look into the missing items right away.

Scrubin Team

Rated 5 out of 5 stars

Easy to order

Easy to order! Order came fast & fit great!

October 8, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

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