Scrubin Uniforms Reviews 883

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, often describing them as excellent, well-made, and comfortable. Many people also praise the customer service, noting that interactions were helpful, efficient, and responsive, with issues being resolved quickly. The ordering process is generally seen as easy, and communication regarding order status is appreciated. However, some people experienced issues with product sizing, finding items to be either too large or too small compared to expectations or sizing charts. There were also occasional concerns about delivery times, with some orders taking longer than anticipated or arriving in multiple shipments. A few customers also reported receiving incomplete orders or experiencing delays due to items being backordered.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praised the quality of items, the selection... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the easy checkout process, quick... See more

Quality

Consumers find quality to be positive. Many reviewers praise the good quality of products, noting excellent... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise fast shipping, with items... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the excellent and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Check out was clumsy. I had to exit the check out to update my profile so your system recognized my address. A more streamlined check out would help. Shipping seemed expensive for a small bag... In th... See more

Company replied

Rated 4 out of 5 stars

Quality is really good. I love print tops so I wish there were more of those. Site is easy to navigate. Shipped out quickly despite a few items noting they may take a little longer to ship being in di... See more

Company replied

Rated 4 out of 5 stars

The checkout process was really easy and I received my order in about a week. I purchased the cargo drawstring pants, and I think I could have sized down a size or two. I ordered based on the sizing c... See more

Company replied

Rated 3 out of 5 stars

I’m happy with the products and selection (although color selection could be better), and the ordering process is easy enough. My only issue is that every time I place an order, I double-check to make... See more

Company replied


Company details

  1. #29 of 42 best companies in Activewear Store
  2. #222 of 293 best companies in Clothing Store

Information provided by various external sources

Scrubin Is Your Destination For the Lowest Prices On Nursing Scrubs, Medical Uniforms, Medical Supplies & More. Shop At Scrubin and Save On Scrubs Today!


Contact info

3.8

Great

TrustScore 4 out of 5

883 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It took over 3 months for a lab coat to…

It took over 3 months for a lab coat to come in. This is a staple for doctors to have. This should never run out or be on backorder.

October 15, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

Advertisement
Rated 5 out of 5 stars

Great products, fast shipping

My embroidered items came out great, the quality of the items is excellent, ordering was easy and shipping was fast. Great experience!

October 15, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 5 out of 5 stars

Happy customer

Items were received in perfect condition

October 8, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 1 out of 5 stars

Wrong logo on my order

October 8, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for reaching out! I completely understand how frustrating order issues can be. Please contact our support team at customerservice@scrubin.com with your order number — they’ll help resolve the issue and review any available options with you.

Scrubin Team

Rated 5 out of 5 stars

good service

good service, fast delivery, good communication

October 2, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Advertisement
Rated 5 out of 5 stars

The shipping was fast and easy

The shipping was fast and easy. The only thing I would mention is the scrubs do fit a little big at first, but after washing them they are perfect. So, DEFINITLY get your true size when ordering.

October 7, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 1 out of 5 stars

Not enough selection

Not enough selection especially for male scrubs would love to see the EPIC brand for both male and females. I also feel like its very expensive compared to local scrub shops but Scrubin is the only one that has our company logo for now.

October 2, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

Rated 5 out of 5 stars

Order perfect

Order perfect. Easy to order. Actually arrived a day early too. The Halloween scrub tops I ordered are absolutely precious!

October 14, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Advertisement
Rated 5 out of 5 stars

Great quality and options

Great quality and options. Fast Delivery.

October 6, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 5 out of 5 stars

Excellent service

Excellent service, on-time shipping and handling.

October 14, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, fast service and my jacket looks awesome!

October 14, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Advertisement
Rated 5 out of 5 stars

Friendly

Friendly, quick response to questions, easy to use site and quick arrival.

October 9, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 5 out of 5 stars

New scrubs

The representative helped me get back into the site to use my uniform voucher for work by resetting my password and username.

October 3, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 4 out of 5 stars

Good quality scrubs

Good quality scrubs

October 7, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 5 out of 5 stars

Easy process

Easy process

October 6, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Advertisement
Rated 4 out of 5 stars

Takes awhile to get her and sizes…

Takes awhile to get her and sizes aren’t always accurate. Aside from that it’s very good stitch work

October 6, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thank you for sharing your feedback! If there’s anything we can assist with, please feel free to reach out to our customer service team at customerservice@scrubin.com. We truly appreciate you choosing Scrubin!

Rated 5 out of 5 stars

It was great but I am still waiting for…

It was great but I am still waiting for the doctors coat which I have not yet received and ordered the same day as other scrubs from your company. Please check on this.
Dr. Loretta Potts at Duval Animal Hospital.

October 6, 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look