SCS logistics distribution centre Reviews 

205
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The crew Binod & Arek from Basingstoke depot were very professional and friendly and kept us informed of timings for delivery . They arrived on time and put the furniture together efficiently and took... See more

Rated 5 out of 5 stars

Prompt timing on delivery. Polite. Quick at assembling my sofa. Disposed of all packaging, leaving my living room pristine. My only concern would be that the delivery men were unable to provid... See more

Rated 5 out of 5 stars

Bas -51-379 , these two were incredible. Great customer service, plenty of information regarding my sofa and scs policy. They took the sofa through the flat lobby and into my ground floor flat safely... See more

Rated 5 out of 5 stars

Two seater sofa my parents had been waiting for, for over 7 weeks (even though they were told 5 weeks delivery) was delivered by Barry and Ste from Warrington Distribution Centre on Tuesday. They had... See more

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4.9

Excellent

TrustScore 5 out of 5

205 reviews

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4.9

All reviews

(205)

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Rated 5 out of 5 stars

Mike & dave delivered our new sofas on…

Mike & dave delivered our new sofas on Tuesday afternoon & were absolutely fantastic, the rang about an hour before the delivery to make sure everything was a OK at the house during this pandemic. As my wife & I are key workers & get checked regularly we stated no problems & within the hour they arrived, checked out where we wanted them & quickly & professionally put them together & Took all the empty packaging with them on the lorry. Cannot fault them at any time absolutely fantastic true professionals any company is worthy to have workers as good as these two

October 30, 2020
Unprompted review
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Rated 5 out of 5 stars

Furniture delivery

Our furniture was delivered today 19/10/20.
The delivery lads Alex (358) and Kristian (134) were brilliant. Very helpful and really polite and friendly. Nothing was too much trouble for them. They put everything where we wanted it to go and cleared up all the rubbish and took it away. Due to the situation they both wore masks, which made us feel safe. Thanks lads you were great.

October 19, 2020
Unprompted review
Rated 1 out of 5 stars

I got a call from them after raising a…

I got a call from them after raising a complaint.

The chap was not prepared to listen to me and raised his voice and was rude. He was just provoking me for him to terminate the call.

I wish I had shopped elsewhere now

October 16, 2020
Unprompted review
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Rated 1 out of 5 stars

Not happy

I received my furniture in time, but have been waiting 3 months to get my care kit and sliders which I paid for in March. I have emailed and phoned and although I was told it would be dealt with, I’m still waiting. All they gave to do is put it in the post, not happy

September 25, 2020
Unprompted review
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Rated 5 out of 5 stars

DON335-101

Great delivery service both Georgia and Gary were very efficient, very considerate and friendly, they took all the packaging away and placed our furniture exactly where we wanted it, thank you guys

September 5, 2020
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Rated 5 out of 5 stars

Delivery 24/08/2020

Delivery was on time and made by Scott A. & Dean A., a reliable and professional service. Tried many different ways to get the sofa in which shows their professionalism.
Ref BDC-003-324

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

Received our three piece suit as …

Received our three piece suit as arranged on Saturday morning, Delivered by two very pleasant men Danny and John. both very helpful making
sure the suit was placed to our planned positions and everything was to our satisfaction Thank you . Danny 415 and john 143 ELW-415-143

August 15, 2020
Unprompted review
Rated 1 out of 5 stars

Unprofessional

Had a sofa delivered they took a chunk out of my wall getting through my hall way reported it sent photos 10 minutes after they left, Month later I was pretty much called a liar from the centre manager He advised me he would get back to me it’s now over a year later and I’m still chasing him and can never get hold of him or he is always out of the centre

August 12, 2020
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Rated 4 out of 5 stars

Overall a good service and Delivery

Overall a good service in a unprecedented time of uncertainty. Would have been five stars but for a small amount of damage to the foot of one of our sofas, but I'm sure the scs aftercare team will sort this out 👍shout out to the delivery team Micheal 401 & Radu 007 top guys and very professional 😎 Delivery center's S7777-4354861-BDC-401-007' will be back again for more products in the future.

July 21, 2020
Unprompted review
Rated 5 out of 5 stars

Sofa delivery

My sofa was delivered today, by two very friendly professional gentlemen. 'Karl' and 'Paul' ,thank you very much guys. They both carried out their job professionally wearing the correct ppe including the latest covid-19 facemasks. The only thing that let scs down was the fact that they gave a delivery time but were an hour late, this is not due to the drivers but staff in the office. I feel this was the only unprofessional part of the experience, other than that I am absolutely thrilled with my sofa and the service and would use scs again.

July 17, 2020
Unprompted review

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