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Sea Island Coffee Reviews 

411
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and unique taste of the coffee, often describing it as the best they have ever had. Many people appreciate the efficient delivery service, noting that products arrive quickly and promptly. The ordering process is frequently highlighted as easy to use, supported by responsive and helpful customer service. However, some customers also noted issues with external delivery services, such as shipments getting stuck in customs or problems with specific carriers. A few other people also felt that certain coffee varieties did not meet their taste expectations, mentioning issues like under-roasted beans, bitterness, or a lack of expected flavor profiles.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the coffee as amazing,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the coffee as amazing,... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency.... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as fantastic, great, and... See more

Order

Reviewers mention positive feedback about order, highlighting an easy ordering system and prompt delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

While enjoying my first cup of Pitcairn Coffee, I allowed myself to take a mental journey to reflect on the path it had taken to get here. Amazing! I hope others will come to enjoy the uniqueness of t... See more

Rated 5 out of 5 stars

These guys are super responsive and send products quickly! In my situation, the coffee arrived partially damaged as a result of shipping. The team immediately responded and sent over a fre... See more

Company replied

Rated 5 out of 5 stars

Customer experience great; I had to phone the London shop with a question about the Jamaica Blue barrel which was answered proficiently by a lovely lady. Many thanks 🙏 As to the coffee you’ll ha... See more

Company replied

Rated 5 out of 5 stars

Good roast. Good beans. Up to expectations. But the package (tin) doesn’t contain a one-way valve. After leaving the beans sitting for two weeks to release gas, the packaging inside became very inflat... See more

Company replied


Company details

  1. Coffee Roasters
  2. Coffee Store
  3. Coffee Wholesaler

About Sea Island Coffee

Written by the company


Since 2007, Sea Island Coffee has specialised in sourcing the world's most exceptional and rare coffees for connoisseurs to enjoy at home.

We ethically source single-origin beans by exploring the world's most celebrated and remote coffee-growing locations. In our selection, you will find famed coffees like Jamaica Blue Mountain and Panama Geisha, alongside rare discoveries from the volcanic isle of St Helena, the historic Bourbon Pointu from Reunion Island, and unique species like Coffea Racemosa, among many others.

We are dedicated to freshness, roasting every coffee to order here in the UK to ensure each cup is as vibrant and flavourful as possible. Whether you prefer whole beans, ground coffee, or the convenience of Nespresso® compatible pods, we deliver a truly special coffee experience directly to your door.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

411 reviews

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Asks customers to review

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Replied to 57% of negative reviews

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4.6

All reviews

(411)

90 reviews in the last 12 months

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Rated 3 out of 5 stars

Feel like I wasted money :(

I had an issue with my order and customer service was very helpful and quick to respond (minus the weekend), but I am a little upset about the beans that I hit and the lack of information readily provided. I ordered the geisha gift set after doing a lot of research and took a chance on what is a pretty ridiculously priced coffee. I’m getting very into the hobby in recent years but I am not an expert. I learned, too late after wasting some of these gold-priced beans, that Sea Island in particular roasts these, untraditionally, a little darker than other geishas. This meant the first few cups I had were brewed with the expectation of other, commonly light roasted geishas. I wouldn’t be upset except for the near $300 USD I dropped on these. Perc sends brew guides with every bean ordered. It’s a fun and very useful practice, and helps mid-tier enthusiasts like myself. Anyway, consider changing this if you find this feedback helpful.

April 24, 2026
Rated 5 out of 5 stars

While enjoying my first cup of Pitcairn…

While enjoying my first cup of Pitcairn Coffee, I allowed myself to take a mental journey to reflect on the path it had taken to get here. Amazing! I hope others will come to enjoy the uniqueness of this coffee and appreciate its origin and those involved in its journey to them. I do, thank you.

March 20, 2026
Rated 5 out of 5 stars

Great coffee one of the best I’ve tried…

Great coffee one of the best I’ve tried and received it very quickly. Thank you for the great service

March 9, 2026
Sea Island Coffee logo

Reply from Sea Island Coffee

So great to hear Faisal! Really pleased they delivered for you. If you’d like any guidance on what origins to explore next, feel free to reach out to us by email.

Rated 5 out of 5 stars

Excellent beans + excellent service +…

Excellent beans + excellent service + prompt delivery = An A+ experience with Sea Island Coffee….again!

March 9, 2026
Sea Island Coffee logo

Reply from Sea Island Coffee

Exactly what we like to hear, Kevin. Pleased it was seamless from start to finish.

Rated 5 out of 5 stars

Very unique and interesting coffees…

Very unique and interesting coffees -the kinds I've never seen or heard of elsewhere. Exceptional service and product, just wish I could afford to get more!

March 26, 2026
Unprompted review
Sea Island Coffee logo

Reply from Sea Island Coffee

Thank you, Dougal. It’s great to hear you’ve found something unique with us.

Rated 5 out of 5 stars
Sea Island Coffee logo

Reply from Sea Island Coffee

Wonderful to hear. Delighted you’re enjoying the Costa Rica Geisha Honey! Let us know if you ever need recommendations on which origins to try next :)

Rated 5 out of 5 stars

Wow - from the coffee connoisseur

Wow! - I ordered a few flavors for my son who is a coffee connoisseur. We ordered the Nepal, The Sao Tome and the Jamacia Blue and enjoyed opening the package together and reading the stories about the coffee prior to tasting. He is thoroughly enjoying the coffee, taste and quality of the coffee. New customers here!

March 4, 2026
Rated 5 out of 5 stars

In my opinion: This is Really Good Coffee

I usually make a big order of Nespresso Hawaiian this time of year. This year I decided to try Sea Island Coffee. I got 4 different kinds; Hawaii, Clifton Estate, Panama Geisha, and St Helena. I have tried all of them a few times and I don’t have a clear favorite, yet. They are all to my liking. The only problem is they don’t work well in my well used CREATISTA machine. They don’t make good creama. I think it depends on what Nespresso machine you have. I made up my mind that I liked the flavor so much that I didn’t care. But, I have since heard of this OPAL ONE CAPSULE MACHINE by Colonna Coffee. Another British company. So, I ordered one to try. Either way I really like this coffee.

February 23, 2026
Rated 5 out of 5 stars

Fantastic coffee

Fantastic coffee. Fantastic service.

February 27, 2026
Sea Island Coffee logo

Reply from Sea Island Coffee

Diana, lovely to hear! Delighted you’re enjoying the coffee

Rated 5 out of 5 stars

Excellent Coffee

Excellent Coffee. Excellent service.

February 25, 2026
Sea Island Coffee logo

Reply from Sea Island Coffee

Jason, great to hear. Delighted you’re enjoying the Ethiopia Yirgacheffe!

Rated 5 out of 5 stars

I love this company and how I have the…

I love this company and how I have the ability to buy from small producers. The ability to buy from the origin of the beans, and to know where they come from and they’re single source purity. Plus, we’ve learned so much about these areas and coffee. It has been worth the price for us.

January 26, 2026
Rated 5 out of 5 stars

Very good coffees. Great service

I called Sea Island to seek adfvice on what coffees might suit my taste and budget best. The staff were very friendly and helpful. I chose a range of coffees which arrived promptly. Excellent coffees. Far better than any I have had in the past. Highly recommend

December 12, 2025
Unprompted review

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