Sean Hennessy Electrical Superstores Reviews 

137
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally knowledgeable and professional while providing helpful guidance during their visits. Consumers are extremely satisfied with the rapid and efficient delivery service, often receiving their ordered appliances within twenty-four hours. Some reviewers were not happy with product performance, mentioning occasional faulty units and technical issues that were quite frustrating. A few other people also felt that getting proper assistance when handling post-purchase complaints could sometimes prove challenging and disappointing. Visitors noted that staff members occasionally lacked sufficient product knowledge during specific store interactions.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and knowledgeable, both in-store and during... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting consistently fast and efficient shipping... See more

Service

Users describe positive interactions with service, highlighting professional and efficient experiences from... See more

Product

Customers report a high level of satisfaction and appreciation regarding the product selection and... See more

Order

Customers consistently note positive experiences with order processes, highlighting extremely fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a tumble dryer delivered today, only ordered it last night. The driver Seán made contact with me early this morning and gave me an estimated arrival time. Access to my home can be difficult but Se... See more

Company replied

Rated 5 out of 5 stars

I couldn’t get any other shop in the country to supply me with an American fridge that would fit the narrow space I have. The doors needed to be removed off the old one, taken outside and taken away f... See more

Rated 5 out of 5 stars

Fantastic service and the best price going from Sean Hennessy Electrical, Rathkeale My integrated fridge gave up on me suddenly, and I needed a replacement fast. Jason in-store was brilliant, so he... See more

Rated 5 out of 5 stars

I ordered an electric oven online at 7.40am received a phone call at 8.20am to say that my oven would be delivered that morning by 10am, an absolutely fantastic service. I have dealt with Sean Hennes... See more

Company replied


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

137 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(137)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

Sean Hennessy…

I usually visit Sean Hennessy Electrical store in Mallow have done so over the years, It's a store with a great choice of items , staff are very friendly ,helpful and knowledgeable. I do like when I hear them give their own impression of an item they have purchased and its good or not so good points .Parking is also a plus ,giving one time to brouse and discuss your purchase . No need for North Cork to travel else where I can reccommend this stor highly to others .

December 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Store in mallow is amazing

Store in mallow is amazing, very helpful staff , after buying a few different appliances there very happy with them lots of choice and price range , will certainly be going back when needed

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

I have visted 2 stores the rathkelae store and the mallow store. I went in for a fridge in the mallow store a woman with blonde hair was helping me she knew the products well but when I went to pay I saw her being rude to the other employees which I find is very unprofessional especially infront of customers. Only positive is the young man who loaded the fridge into the car. The rathkelae store is another story. First I saw a shouting match between a customer and employee, when I asked an emplyee about products the woman seemed to know little to nothing about the product. Walked out without buying anything. Won't be visiting again. Wouldn't recommend to anyone I know.

November 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic service and the best price…

Fantastic service and the best price going from Sean Hennessy Electrical, Rathkeale
My integrated fridge gave up on me suddenly, and I needed a replacement fast. Jason in-store was brilliant, so helpful and really knew his stuff, making it easy to find the right one.
Delivery was super quick too, and Sean, who dropped the fridge off, was friendly, professional, and had everything sorted in no time. Great service all round. I’d highly recommend Sean Hennessy Electrical to anyone.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t get any other shop in the…

I couldn’t get any other shop in the country to supply me with an American fridge that would fit the narrow space I have. The doors needed to be removed off the old one, taken outside and taken away for recycling. Then the new one then had to have the doors removed before coming inside and refitted once inside, no one would even quote me for this except Sean Hennessys. They said they would be with me Friday and they turned up as promised. Absolutely thrilled, couldn’t recommend enough, they really went above and beyond to help me

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, speedy service

I came home following surgery to find the fridge had died. Went to Rathkeale, explained my situation, picked out a new fridge and it was delivered within 4 hours! I didn’t get the names of the 2 delivery lads, but they swapped out the fridges, unpacked the new one and took away all the boxes and aeroboard as well as the old fridge. They were pleasant and friendly, nothing was too big an ask. Thanks so much. Great service all round!!!

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Bought a product advertised as on sale. Paid online and after the transaction was completed I noticed that I had been charged in US dollars and due to conversion had paid a higher price than I had agreed to pay. Raised an issue with my bank who told me it was done on the company's end. When I pointed it out to Sean Hennessy customer care, they couldn't have cared less. They asked for proof to which I sent a screen shot of the transaction but radio silence since. Sounds like a scam to me. Handy way to make a few extra quid per transaction

August 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Good product

Good product. Excellent price and next business day delivery. Package was well wrapped to withstand rain when left outside door.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased 😁

Best experience purchasing an appliance online. I ordered online on a Sunday evening, they were closed Monday due to bank holiday. I got a call early Tuesday morning to say they were on the way. The lad that delivered it was a gent. Really pleased that I purchased from Sean Hennessy ( the same appliance was in Currys) but I wanted to support an Irish business. I will definitely purchase from here again.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent value and service

I bought a washing machine recently online and I had to contact the Rathkeale store about urgent delivery. They could not been more helpful. They told me how to get the extra free warranty. A great delivery man.
Im very satisfied and a brilliant company to do business with . Great prices also. A complete package thank you

October 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Very pleasant

I ordered a dehumidifier online and it was very fast shipped, very good wrapped against any damage on delivery and the communication was very friendly and transparent. And the price was better than at the very large competitor with the A and the false smile ;)
Highly recommended!

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Went to mallow store saturday evening…

Went to mallow store saturday evening to buy a fridge freezer microwave toaster kettle left the shop with nothing 4 young people standing behind the counter with 0 customers in the store i was only a inconvenience to them that i wanted to buy something could not tell me if it was in stock or not in the mallow store so i said id buy the display model he said i couldent sell me that as he would be given out to i left the store with nothing ill take my business somewhere else

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Bought a fridge Freezer this morning…

Bought a fridge Freezer this morning from the the most helpful girl called Grace - she was brilliant - so helpful And made sure my fridge freezer would be delivered today as I needed it urgently ! Grace deserves 10/10 - outstanding girl!! 👏👏.

The only complaint I have and hate complaining was it was a girl on her own who came to deliver - no man with her . She was again a brilliant girl but this was an American size Fridge Freezer and the old one was really heavy. It was very unfair on her to try and lift new fridge freezer off van and take away the old one! I had paid for 2 men to deliver as it was American Style Fridge freezer. Luckily there was a strong Ukrainian lady here with me who helped her.
Even for Health and Safety that American Style Fridge Freezer too dangerous for a young girl. Again she was very helpful and didn’t complain.
Grace and Delivery girl were outstanding but one girl shouldn’t be trying to lift that weight.
Again maybe it was the fact that I needed fridge/freezer urgently and they delivered just to be helpful and get job done.

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excwptional service

The customer service which we received from Emma, Grace and their colleague was first class. They were pleasant, polite and efficient. In short they provided exceptional customer service.

August 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Everything worked out

I ordered a radio. The price was good. I received the radio in a reasonable amount of time. The radio works properly. Everything was good.

February 20, 2024
Unprompted review

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