Search Recruitment Reviews 

1,436
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently highlight the professionalism and dedication of the staff, praising their supportive approach and clear communication throughout the recruitment process. Reviewers often commend the team for providing valuable advice and assistance that helped them secure suitable employment opportunities and achieve successful outcomes like permanent contracts. However, some customers also noted significant dissatisfaction with communication and follow-up, reporting instances of being ignored or receiving no response to inquiries. A few other people also felt that the company exhibited unprofessional behavior, including poor treatment and insufficient support when concerns were raised.

What people talk about most

Staff

People report positive experiences with staff, with many praising specific consultants for their... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers expressing significant... See more

Service

Users describe positive interactions with service, highlighting professional, friendly, and dedicated support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Barry who worked there, went above and beyond with his service towards myself; even stretching to out of hours to provide information. I can't praise them all enough, they really helped me out, so... See more

Company replied

Rated 5 out of 5 stars

My experience with Search has been excellent and amazing. I always dealt with Barry Chapman, the principal consultant and I was impressed with the professionalism, advice and support that he gave me.... See more

Company replied

Rated 5 out of 5 stars

I'm very grateful to Barry Chapman, he handled the recruitment process very professionally and efficiently. I felt supported and engaged at every stage. He was always available to answer any questions... See more

Company replied

Rated 5 out of 5 stars

I’ve had the absolute pleasure of working with Search Recruitment, and I can honestly say they’ve been nothing short of amazing. From the very beginning, their care and support for employees hav... See more

Company replied


Company details

  1. Recruitment Service
  2. Educational Institution

Written by the company

Search is one of the UK’s leading multi-discipline recruitment agencies, covering 13 different specialisms and operating from 13 offices nationwide. With over 35 years’ recruitment experience, we’ve built trusted relationships with over 6,000 clients and have expert knowledge in a range of markets. We have an extended candidate database of over 320,000 professionals, with an average of 4,900 job seekers registering with us each month and a successful hiring rate of 80%. Through our partnership approach, flexible delivery and ability to adapt to changing market conditions we match the right candidates with the right employers. It’s why people return to us time and time again – so you can trust us to get it right. We recruit for 13 distinct specialisms across the UK. Many of our consultants have worked in the industry they recruit for, so they have unique insight into market conditions, business needs and employment expectations. They understand what employers are looking for and what skills make candidates stand out. Our success is built on trust, expert guidance and realistic targets. That’s why thousands of clients and candidates every year have us as their recruitment agency of choice.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 53% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.6

All reviews

(1,436)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Isabella Lockhart - Amazing!!

Izzy has been an amazing support throughout the process and I look forward to continuing to work with her. Thanks also to Nicola.

October 22, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thank you for taking the time to leave a 5* review about your experience. We're happy to hear we could help. Please let us know if we can ever assist you again.

Rated 2 out of 5 stars

Fine until you leave and then don’t pay…

Fine until you leave and then don’t pay owed hours on an admin error.

September 12, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Hi there, We're sorry to hear about your experience with us. If you could email us at reviews@search.co.uk we can look into the issue for you.

Rated 5 out of 5 stars

Amazing service

Kirsty Brooke has been amazing to work with! She is super helpful, very responsive, and kept me informed every step of the way 😀
I highly recommend Kirsty to anyone who is looking for a new job.
Thanks Kirsty!!

September 18, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thank you for taking the time to leave a 5* review about your experience. We're happy to hear we could help. Please let us know if we can ever assist you again.

Rated 5 out of 5 stars

I had the opportunity to work with Barry from Search for 12 and a half months, and my experience has been excellent.

Barry has always been professional, approachable, and supportive, making sure I was placed in roles that suited my skills and helped me grow.

Over this period, I gained valuable experience in production, assembly, and quality control. The assignments I was given allowed me to develop both my technical and teamwork skills, while working in fast-paced environments where attention to detail and efficiency were essential.

What stood out most was Barry’s communication and reliability. He always kept me informed, was quick to respond to any questions, and genuinely cared about ensuring I was satisfied in my roles.

Thanks to Barry’s support and guidance, I was able to prove myself and, in the end, I secured a permanent contract with the company. I am very grateful for this opportunity and would highly recommend Barry and Search to anyone looking for reliable and professional agency work.

September 7, 2025
Search Recruitment logo

Reply from Search Recruitment

Hi there, thanks for taking the time to leave such a glowing review. We appreciate the effort and wish you the best for the future!

Rated 1 out of 5 stars

Be aware this agency recruit painter…

Be aware this agency recruit painter and never pay @kieran
Cowboy 🤠

August 26, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Hi there, We're sorry to hear about your experience with us. If you could email us at reviews@search.co.uk we can look into the issue for you.

Rated 5 out of 5 stars

Outstanding service and offers…

Outstanding service and offers continuing support and advice. Many thanks to Tegan Cuthbertson for your work on my behalf.

September 12, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thank you for taking the time to leave a 5* review about your experience. We're happy to hear we could help. Please let us know if we can ever assist you again.

Rated 1 out of 5 stars

Thieves

Send you to work, deny the hours they sent you for, then ignore you when you ask them to rectify. I believe you are thieves.

September 10, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Hi there, We're sorry to hear about your experience with us. If you could email us at reviews@search.co.uk we can look into the issue for you.

Rated 5 out of 5 stars

I’ve had the absolute pleasure of…

I’ve had the absolute pleasure of working with Search Recruitment, and I can honestly say they’ve been nothing short of amazing. From the very beginning, their care and support for employees have been second to none. The pay rates are excellent, holiday pay is generous, and they always make sure everything runs smoothly.

A special mention has to go to Barry Chapman, his hard work, professionalism, and calm approach make such a difference. Barry goes above and beyond to ensure everything is handled properly, and his support has been outstanding throughout.

I’d highly recommend Search Recruitment to anyone looking for a reliable, supportive, and genuinely caring consultancy to work with.

September 10, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thank you for taking the time to leave a 5* review about your experience. We're happy to hear we could help. Please let us know if we can ever assist you again.

Rated 5 out of 5 stars

Zoe Skivington (Dundee)

Zoe has been great to work with securing me full time work.
The whole process has been a breeze and her contact times are fab, always gets back to you right away.
Thanks Zoe!

September 1, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Hi there, thanks for taking the time to leave such a glowing review. We appreciate the effort and wish you the best for the future!

Rated 5 out of 5 stars

Big S/O to Zoe Skivington

I would love to give Zoe Skivington her flowers for being so patient, prompt and professional. She also very nice and personable which makes the daunting experience of job hunting much easier. Forever grateful to the team at Search.

August 26, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thank you for taking the time to leave a 5* review about your experience. We're happy to hear we could help. Please let us know if we can ever assist you again.

Rated 1 out of 5 stars

Scammer agency the most and bad in uk l…

Scammer agency the most and bad in uk l don’t get pay for 2 days when l ask for my money no answer all week and when l piss off l found excuses like the client l don’t send him hours like is my business
Now since 3 weeks l don’t get paid yet taking people for stupid so l will take him to the court coz my level of anger is 100% so l will proceed for the action scammer with flag and my money will be back In any way you wanted. Very bad experience l was with the stupid Kieran
Scammer with flag

August 8, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Hi there, We're sorry to hear about your experience with us. If you could email us at reviews@search.co.uk we can look into the issue for you.

Rated 5 out of 5 stars

I hade very good experience working…

I hade very good experience working with Barry Chapman at Search Crawley.
He gave me very best opportunity for a temporary to permanent
I would like to say thank you to him.
I highly recommend Search Crawley and especially Barry Chapman!

August 16, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Hi there, thanks for taking the time to leave such a glowing review. We appreciate the effort and wish you the best for the future!

Rated 5 out of 5 stars

Best Experiences of Ever with Barry Chapman

Hi
I would like to say that I heartily thank you to Berry because he gave me the very best opportunity for a Temporary to Permanent. I am very satisfied with the search And last I highly recommend this search and especially for Barry Chapman ⭐️⭐️⭐️⭐️⭐️

August 11, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thank you for taking the time to leave a 5* review about your experience. We're happy to hear we could help. Please let us know if we can ever assist you again.

Rated 5 out of 5 stars

Great agency

Barry who worked there, went above and beyond with his service towards myself; even stretching to out of hours to provide information.

I can't praise them all enough, they really helped me out, so I've rated them 5 stars, thanks Search!

July 28, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Hi there, thanks for taking the time to leave such a glowing review. We appreciate the effort and wish you the best for the future!

Rated 5 out of 5 stars

I had an amazing experience working…

I had an amazing experience working with Barry Chapman at search, he has helped me alot with questions I have and made my experience working with search a smooth and successful one. He is very simple to communicate with, I highly recommend him.

July 18, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thank you for taking the time to leave a 5* review about your experience. We're happy to hear we could help. Please let us know if we can ever assist you again.

Rated 5 out of 5 stars

Barry chapman

I have worked with search for a year now and I can honestly say they are all amazing. I am so impressed with the service and care. Thank you for giving me the opportunity to work with you.

July 14, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Hi there, thanks for taking the time to leave such a glowing review. We appreciate the effort and wish you the best for the future!

Rated 5 out of 5 stars

Helpful and Easy to Work With

I had a great experience working with Barry at Search. He was always friendly, helpful, and supportive throughout the process. From getting set up to being paid on time and understanding holiday entitlements, he made everything smooth and easy. I really appreciated the consistent communication and how approachable he was if I ever had a question. Would Recommend.

June 27, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thank you for taking the time to leave a 5* review about your experience. We're happy to hear we could help. Please let us know if we can ever assist you again.

Rated 5 out of 5 stars

Good times

From the very start Barry was extremely efficient and very knowledgeable about his role and mine
I have really enjoyed working for search and Barry as my point of contact has been amazing
Barry is always friendly and a joy to talk too nothing id too much trouble for him
Thank you search and to Barry chapman in particular for all your help

May 23, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thank you for taking the time to leave such kind words about you experience with our consultant Barry. Please let us know if we can ever assist you again.

Rated 5 out of 5 stars

Kirsty Brooke

Kirsty Brooke - Search Consultant

First time in my working career using an agency, I worked in my previous job for 24 years. I have found the experience top class well I should specify the consultant Kirsty, week one for example I had an issue with the system used to input hours worked, I called Kirsty and this was resolved very quickly, I did find this particularly stressful as it was the first time I had been responsible for keying my own hours I was used to my employer taking care of this. Kirsty told me about the known issue however took it out my hands and keyed them on my behalf, ensuring my hours were keyed on time and ultimately salary paid on time.
Only 7 weeks in however no issues and the one issue I did have was resolved effectively very impressed.

January 27, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thank you for taking the time to leave a review! We're always happy to hear about candidates positive experiences. Please let us know if we can ever assist you again!

Rated 5 out of 5 stars

Incredible service and support

Incredible service and support! Communication was on point and they helped me out throughout the process. i couldn't recommend them enough!! my recruiter Giovanna was excellent..

March 1, 2025
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thank you for the praise! We're so glad our consultants where able to help you find your next placement.

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