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4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Rated 5 out of 5 stars

The company very reliable

The company very reliable .My contact there was professional, respectful and easy to work with

January 28, 2026
Unprompted review
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Reply from Searchmate

Thank you for taking the time to leave this positive feedback, I will share this with the team. Thank you.

Rated 5 out of 5 stars

Personable and professional

Zoe has made me feel at ease right from the moment she first made contact. It’s not easy knowing you’re going to have to speak to someone not known to you about your personal life and dating preferences and can make you feel very vulnerable but Zoe made it a pleasant and enjoyable experience and was extremely reassuring.

January 25, 2026
Unprompted review
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Reply from Searchmate

Thank you for taking the time to leave this positive feedback, it’s greatly appreciated.

Rated 5 out of 5 stars

A new experience as I had only dated…

A new experience as I had only dated via apps previously. But a high quality service from the matchmaking team who are very caring and concerned to do a great job. Thanks to Searchmate team.

November 26, 2024
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Rated 5 out of 5 stars

Worth every penny for a personal touch!

This works for me and is a world away from the seedy, chess pit of online dating. Yes more expensive but justifiably so, as a very personal and bespoke service is provided. Well done and thank you Searchmate.

August 20, 2024
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Rated 5 out of 5 stars

Really cost effective service..

Being based in London I looked for a cost effective service that offered value, rather than talking in telephone numbers in terms of cost like many London agencies do.
Searchmate provided that and the chance to work with my own matchmaker without breaking the bank. Driving up the M40 to the Searchmate office near to Stratford on Avon saved me thousands.

August 25, 2024
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Rated 5 out of 5 stars

Excellent service!

An excellent service from the initial sign up. I met Petra as my 4th match and we have been together for 6 months now. I am so grateful.

August 22, 2024
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Rated 5 out of 5 stars

Well done to the Searchmate Team.

After being recommended by my friend Fiona, Searchmate has been a wonderful gift to me. After numerous nerve-racking 'scrapes' of meeting individuals online, this is far safer and of greater quality. Well done to the Searchmate Team.

July 10, 2024
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Rated 5 out of 5 stars

Really impressed.

I joined Searchmate in early 2024 and I have been very impressed. The website is well written and clear. I’d call it unfussy.
The matchmaking service was similar too and did exactly what was claimed. I have had some fabulous matches.

July 6, 2024
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Rated 5 out of 5 stars

Thoroughly recommended by me.

I was extremely skeptical as I didn’t fully understand what working with a matchmaker involved. But everything has gone so well so far. Thoroughly recommended by me.

July 5, 2024
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Reply from Searchmate

Thank you for taking the time to leave this positive review

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