Seats and view excellent, sound fantastic, band and singers great, song choices awesome - Bob Geldof, Harvey Goldsmith and Maggie characters were outstanding and funny. Well written. Nice one John. Ge... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I regularly refer to Seatplan to look at views from various seats at theatres. I usually purchase my tickets from Seatplan too, because the prices are often better than most but I like the fact that... See more
Seat Plan are easy to book with and send a timely reminder with tickets. We had gone cheap and booked restricted view tickets. Normally the restriction is minimal but this time there was a considerabl... See more
Great website - very easy to navigate and select the date and the seat I wanted. Also, importantly, the views from the different seats were shown, plus the reviews, so there were no surprises when I g... See more
Company details
Written by the company
SeatPlan has been helping theatregoers find the best theatre seats since 2011. We display view from seat photos and aggregate availability and prices from leading theatre websites to find the best prices and deals. As a Secure Tickets from Authorised Retailers (STAR) accredited seller with over 300,000 happy customers, you can buy tickets with confidence through the secure and encrypted checkout process.
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- help@seatplan.com
- seatplan.com
4.6
Excellent
5K reviews
Replied to 81% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
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Super easy and good price
October 26, 2025
9 emails! Conflicting info
9 emails! Conflicting information. Had confirmation email and it said e-tickets would be sent 24hrs prior to show. Kept checking but nothing said e-tickets enclosed. Got another email while travelling to venue saying e-tickets emailed and to download them before arriving - no email. Turned out the QR codes on original confirmation a week before were the actual tickets 🤷🏻♀️
November 1, 2025
Reply from SeatPlan
Hi Linda,
Thank you for your review. We’re very sorry that you had an issue with this booking, and that you felt that the emails were unclear and that you received too many of these.
We don’t seem to have an email from you in our help@seatplan.com inbox, but if you are ever having trouble with receiving e-tickets or require any clarification, it is best to reach out to us here in the first instance so that we can assist.
Customers should receive a confirmation email from us, then a second email with the e-tickets attached from the ticketing provider, which can have the barcodes embedded depending on the provider. If a booking has ticket protection attached, these barcodes will initially be blurred out and will be unlocked 24 hours before the show begins. We’re very sorry if this was unclear from the emails.
As a ticketing aggregate, the e-tickets are issued by the ticketing providers who fulfil the booking, and so how these are issued varies depending on the provider. We’re currently working on adding some information to our website to make how e-tickets are sent and presented from each provider clearer for our customers.
We hope you still enjoyed the show despite these issues.
Kind Regards,
Team SeatPlan
Ok seat, good value for money
The seat was ok. I was able to view most of the stage but I had to lean forward during some scenes. Not bad for the price though, I think it was good value for money.
I went to Stereophonic and it was awesome, hence the 5*. I booked it last min without knowing anything about the plot or the production and it turned out to be one of the best I saw this year. I would recommend it
November 1, 2025
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Super seat price offer!
Booked just 4 days before the night.
Great seats at a great price!
October 25, 2025
Sneak Peek!!
Always good to get a peek at your seats before committing to the purchase.
Easy to navigate this website.
September 8, 2025
Perfect view.Every actors gave us a…
Perfect view.Every actors gave us a amazing show.My child is so curious that he even wants to know what the actors are doing behind the scenes and what it’s like there. We sincerely hope to have another opportunity to attend a performance in the future.All staffs are very friendly.
October 24, 2025
Ease of use 5*
October 24, 2025
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Was a bit concerned about booking…
Was a bit concerned about booking because my tickets still hadn't arrived by the day of the performance. Emailed them and it arrived as an attachment within minutes. Had a great seat at a good price. Very happy.
October 23, 2025
It was simple to use
October 9, 2025
Excellent customer service
The website is very easy to use and the ability to 'see' the view from your seat is very helpful. Compared with other sites, the image was larger and clearer. However where SeatPlan excelled was when I realised a week or so later that I hadn't received a confirmation. Having searched all junk and spam folders I realised that I had probably made a typo on my email address. I contacted their online help and once I had confirmed that payment for the tickets had gone through, the matter was very swiftly resolved -my error was identified and corrected, the booking references sent through so I could now log in and look at my booking and very soon after, the actual tickets were sent through by the booking company. Thank you Nic. It's very reassuring to have a named person handling the enquiry and then very effectively resolving it with patience and courtesy. Really excellent customer service which is quite rare these days.
October 28, 2025
Unprompted review
Really good prices and great than you…
Really good prices and great than you can see the view from your seat
October 22, 2025
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Easy booking
October 21, 2025
Accidentally deleted my tickets
Easy site to navigate. Also speedy and helpful response when I accidentally deleted my tickets!
October 20, 2025
Excellent prices and easy to book
It was easy to book and you gave excellent discounts
October 21, 2025
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The theatre was in its original state
The theatre was in its original state - back to brick, un down and beautifly authentic. Seating was great.
October 20, 2025
Helpful reviews with photos from the seat
I find Seatplan very good the seats are such good value and it’s great seeing photos of the view from seats along with a review - very helpful
October 20, 2025
Seat view helpful. …
It was so helpful to see what the visa omitted was from the seats we originally wanted to get. As a result we bought very different seats and we were very pleased.
October 19, 2025
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