Seattle Pottery Supply Reviews 

1,982
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection and high quality of products, including glazes, clays, and tools, finding exactly what they need. Many people highlight the staff's exceptional knowledge, helpfulness, and friendly demeanor. Reviewers frequently commend the fast and reliable delivery service, noting that orders arrive quickly and are well-packaged, often with good communication and tracking updates. However, some customers also noted concerns regarding shipping, with experiences of delays, unexpected costs, or incorrect shipping methods. A few other people also felt that certain products, like specific clays or slips, sometimes had inconsistent quality.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the great selection of clays, glazes,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting prompt and fast... See more

Order

People report positive experiences with order, often highlighting the ease of the ordering process and the... See more

Quality

Consumers find quality to be positive, with many praising the glazes, clays, and accessories, noting they are... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more

Rated 5 out of 5 stars

The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more

Rated 5 out of 5 stars

I have been ordering from SPS since I moved to Washington in July 2024. I like their glazes much better than the popular commercial brands. They are beautiful, easy to apply and I have never run into... See more

Rated 5 out of 5 stars

Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more



Company details

  1. #1 of 1 best companies in Ceramic Manufacturer
  2. #1 of 1 best companies in Pottery Manufacturer
  3. #1 of 3 best companies in Pottery Store

Written by the company

A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,982)

182 reviews in the last 12 months

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Rated 2 out of 5 stars

I like all that Seattle Pottery Supply… but

I like all that Seattle Pottery Supply has to offer in their online store. However, I ordered some Fire Clay and had it shipped to my home in Idaho. Shipping was double the cost of the Fire Clay. When I placed the order it indicated 1-2 day shipping, at the time I thought it was worth the price. The order ended up taking 4 business days to ship so I had the order recalled because I needed it in 2 days. The amount for clay was refunded but I was charged the full price for shipping. It would have been really nice if Seattle Pottery Supply split the shipping cost with me because it took longer than indicted on their website and was double the cost of the product. That is a lot out of pocket. I received nothing for the $60 I spent:/ Even a store credit for $30 would have been better than nothing.

October 1, 2025
Rated 5 out of 5 stars

Delivery was quick

Delivery was quick! The box got scrunched and the underglaze leaked, but it was wrapped in plastic and didn't become a mess. I didn't lose much glaze either.

October 14, 2025
Rated 5 out of 5 stars

Seattle Pottery Supply Rocks

Seattle Pottery is a great place to get supplies for a home hobby potter. Great supply. Great website. Great communication while waiting for a delivery. I've never had a bad experience with SPS. They are my go-to for glazes and clay.

October 10, 2025

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