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Seattle Pottery Supply Reviews 

1,987
•
TrustScore 5 out of 5

4.8

Ceramic Manufacturer
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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including a wide selection of glazes, clays, and tools, often described as excellent and easy to use. Many people highlight the staff for their exceptional knowledge, helpfulness, and friendly demeanor, making interactions pleasant and productive. The ordering process is generally found to be user-friendly, and delivery services are frequently noted for being fast, timely, and well-packed, even for distant locations. However, some customers also noted occasional issues with shipping, including delays in receiving orders, higher than expected costs, or orders not being shipped via the requested method. A few other people also felt that certain products, such as specific types of clay or slip, sometimes lacked consistent quality or did not perform as anticipated, with some experiencing unexpected results or consistency problems.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the great quality, selection, and variety... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and... See more

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Quality

Reviewers express satisfaction with the quality of products, particularly praising the glazes for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more

Rated 5 out of 5 stars

The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more

Rated 5 out of 5 stars

I have been ordering from SPS since I moved to Washington in July 2024. I like their glazes much better than the popular commercial brands. They are beautiful, easy to apply and I have never run into... See more

Rated 5 out of 5 stars

Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more

Popular products

See all
SP635 Klamath Yellow

SP635 Klamath Yellow

TrustScore 4.5 out of 5

4.7

(35)

SP655 Alpine White

SP655 Alpine White

TrustScore 5 out of 5

4.8

(24)

SP696 Fool's Gold

SP696 Fool's Gold

TrustScore 4.5 out of 5

4.7

(18)

SP500 LF06 White

SP500 LF06 White

TrustScore 5 out of 5

4.9

(17)

Premium Clay Flight

Premium Clay Flight

TrustScore 5 out of 5

4.8

(13)

SP666 Hellborn Red

SP666 Hellborn Red

TrustScore 4 out of 5

4.2

(6)

SP658 Gray Speckled

SP658 Gray Speckled

TrustScore 5 out of 5

5

(5)

SP505 Shasta White

SP505 Shasta White

TrustScore 5 out of 5

5

(5)

Sponge - 2-1/2 in Flat Round Sponge

Sponge - 2-1/2 in Flat Round Sponge

TrustScore 4.5 out of 5

4.5

(4)

Speckled Clay Flight ∆4-6

Speckled Clay Flight ∆4-6

TrustScore 5 out of 5

5

(3)

Company details

  1. #1 of 1 best companies in Ceramic Manufacturer
  2. #1 of 1 best companies in Pottery Manufacturer
  3. #1 of 3 best companies in Pottery Store

Written by the company

A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,987)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Seattle Pottery Supply Rocks

Seattle Pottery is a great place to get supplies for a home hobby potter. Great supply. Great website. Great communication while waiting for a delivery. I've never had a bad experience with SPS. They are my go-to for glazes and clay.

October 10, 2025
Rated 1 out of 5 stars

The ordering experience for Seattle…

The ordering experience for Seattle Pottery was frustrating. I placed an order, but then continued to receive email alerts that my items were in my "basket" and I needed to complete the checkout. I received one "completed transaction" email, but the other kept coming. Order was a rush, but arrived to late to use. Ordered 9/24/25 and was delivered 10/7/25. UPS shows the order wasn't shipped until 10/6/25, so company didn't have the stock in hand and had to order it in. With all the email I received it would have been good to get one telling me the the order was taking longer than usual. I ordered from this company because they are local to me and I like to keep my purchases local if possible.

October 7, 2025
Rated 5 out of 5 stars

As Good As It Gets

I have been ordering from SPS since I moved to Washington in July 2024. I like their glazes much better than the popular commercial brands. They are beautiful, easy to apply and I have never run into pinhole or running issues with them. I can't decide which clay I like the best, but I am satisfied with continuing to use SPS clay for all my pottery. I have tried the Klamath and Vashon varieties. Very easy to work with- very "sturdy." I'd like to try Fools Gold, but being inland closer to Spokane than Seattle, the shipping costs are very hard for me to afford (not their fault). The staff has been excellent in communicating whenever I have a question. In an idea world, I could hop over to pick things up in person.

October 6, 2025
Rated 5 out of 5 stars

New Wheel delivered!

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was minor issue with communication between me and the delivery company but Russell Wycoff was extremely helpful at ironing out the snafu. Thanks Seattle Pottery Supply for being there. Cathy Glass

September 30, 2025

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