Superb unbeatable service.I ordered a case of wine at around 3pm on a Thursday,which was delivered less than 24hours later at 2pm on the Friday.It wasn't a local delivery,the distance being in ex... See more
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Review summary
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Reviews shaping this summary
When it comes to online shopping, honestly it's about price first and service second. However, in this case there were similar prices and ballpark shipping prices for the same item elsewhere but nev... See more
Placed an order for wine, to be sent as a birthday gift. The whole process, from ordering to delivery, was dealt with precisely as anticipated - with speed and efficiency. Though yet to enjoy th... See more
Company replied
An amazing little gem of a shop hidden away in Hereford … an absolute delight! An incredible selection of bottles on display - all at a very reasonable price. Helpful, knowledgeable, friendly staf... See more
Company replied
Company details
- Wine Store
- also in
- Alcoholic Beverage Wholesaler
- Liquor Wholesaler
- Wine Cellar
- Wine Wholesaler and Importer
About Secret Bottle Shop
Written by the company
We are an independent Wine & Spirits Business based in Herefordshire with a small, but select, team all of whom have a keen interest in all things Wines, Champagnes and Spirits.
We offer unique and exclusive products that suit everyone and everything. Whether it’s the bottle of Sauvignon Blanc you open when you get home from work or the award-winning Champagne you share on your wedding day – every single day can be made special and our aim is to provide the means to help you realise that.
As one of the UK’s top independent wine merchants we are constantly updating our portfolio, always on the lookout for something a little different that may not be available elsewhere and we have become expert in sourcing quality, unique and rare products - often directly from the suppliers. Time, interest and extensive research (and, of course, sampling) has led us to create a collection that has no end in sight.
Wine Collection
Fortified Wine
Whisky Portfolio
Worldwide Spirits
Gifts For All Occasions
We offer unique and exclusive products that suit everyone and everything. Whether it’s the bottle of Sauvignon Blanc you open when you get home from work or the award-winning Champagne you share on your wedding day – every single day can be made special and our aim is to provide the means to help you realise that.
As one of the UK’s top independent wine merchants we are constantly updating our portfolio, always on the lookout for something a little different that may not be available elsewhere and we have become expert in sourcing quality, unique and rare products - often directly from the suppliers. Time, interest and extensive research (and, of course, sampling) has led us to create a collection that has no end in sight.
Contact info
39 Widemarsh Street,, HR4 9EA, Hereford, United Kingdom
- 01432 357872
- sales@saxtyswines.co.uk
- secretbottleshop.co.uk
4.9
Excellent
2K reviews
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Hasn’t replied to negative reviews
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Have used them a few times never a…
Have used them a few times never a problem delivery fast and on time
March 29, 2026
Unprompted review
Reply from Secret Bottle Shop
Great to hear you’ve used us a few times now and everything has been consistently smooth.
We work hard to make sure deliveries go out quickly and arrive on time, so it’s really good to know that’s been your experience each time.
Excellent service and good prompt…
Excellent service and good prompt delivery.
March 27, 2026
Unprompted review
Reply from Secret Bottle Shop
Thankyou for the review!
I ordered online
I ordered online, I'm not really used to doing things that way.
Their website was extremely easy to navigate, which helped me immensely.
Service was prompt, and remarkable value would 100% use again & 100% recommend.
March 24, 2026
Unprompted review
Reply from Secret Bottle Shop
I'm glad to hear you were easily able to navigate our website. Thanks for the great review.
All good
Used them 5/6 times never had any problems. Delivery has always been good and so has the drink 👍🏻😊
March 23, 2026
Unprompted review
Reply from Secret Bottle Shop
So glad you are happy with our service and keep coming back! We really appreciate it
Great choice and swift delivery
Great choice and swift delivery.
Highly recommend
March 16, 2026
Unprompted review
Reply from Secret Bottle Shop
Thank you!
Great service..
Great service..ordered on Sunday, delivered Tuesday morning, first time buyer..Will use again
March 17, 2026
Unprompted review
Reply from Secret Bottle Shop
Great to hear you were happy! As a small independent we really try to give the best service we can
Delivered as promised
Delivered as promised. Responded quickly and changed the error made by Shop’ app on the delivery address
March 14, 2026
Unprompted review
Reply from Secret Bottle Shop
Thankyou!
Fantastic service
Fantastic service, I would definitely recommend this company to everyone who happens a to come across it. Always a great choice of alcohol and it's delivered really quickly and so carefully packaged so no chance of damage. Fabulous company
March 14, 2026
Unprompted review
Reply from Secret Bottle Shop
Thanks so much for the great review! :)
The engraving service is fantastic
The engraving service is fantastic, making it the perfect gift! Well packaged and quickly delivered. Would definitely use this service again
March 13, 2026
Unprompted review
Reply from Secret Bottle Shop
So glad to hear you liked our engraving service! Its a great well to add a little extra to any gift etc
Reply from Secret Bottle Shop
So happy to hear you enjoyed our range
Great choice of products
Great website, with loads of information on how to choose ,for me its whisky ,single malt so information on what taste and strength is great.
Price ,always competitive and sometimes cheaper exclusively. Transit packaging is excellent and looks expensive as well. Adds to the gift when they open it ,its not off the shelf .
Customer service excellent and tracking and delivery very prompt .
If your looking to buy something nice as a treat for yourself or someone you love,there is no better place to buy from, ive used the company a couple of times now and never been disappointed.
March 11, 2026
Unprompted review
Reply from Secret Bottle Shop
Thank you so much for your fantastic review!
We’re really pleased to hear that you found the website helpful—especially when it comes to choosing single malt whisky. Making that process easier and more enjoyable is something we put a lot of care into, so it’s great to know it’s making a difference.
It’s also brilliant to hear your feedback on our pricing, packaging, and delivery. We believe the whole experience should feel special from start to finish, so knowing the presentation adds to the gift really means a lot.
Very lucky find of a small wine merchant…
I found the wine i wanted at a good price. Ordering and delivery were very easy. I was kept informed with expected delivery date and the two bottles arrived safely in the stated time. I will use this company again
March 10, 2026
Unprompted review
Reply from Secret Bottle Shop
So glad to hear you were happy with our service! As a small independent, it means alot.
I ordered some miniature bottles of…
I ordered some miniature bottles of whiskey for a friend as a little gift, well packaged & delivery was vey quick.
Wouldn’t hesitate to use again
March 8, 2026
Unprompted review
Reply from Secret Bottle Shop
Thank you! I hope your friend enjoyed their Whisky
Great service
Great service , quick delivery for the best rose wine (wicked lady) thank you
March 11, 2026
Unprompted review
Reply from Secret Bottle Shop
Thank you, enjoy the rose!
Excellent stock, service & delivery!
Have purchased twice from Secret Bottle Shop for a honey rum drink that I found I loved, when holidaying in Spain! The purchases were so easy, excellently packaged and extremely quick delivery. I would definitely recommend this business and will also definitely buy from them again. Many thanks!
March 12, 2026
Unprompted review
Reply from Secret Bottle Shop
We’re thrilled to hear that you’ve enjoyed your honey rum so much and that ordering from us has been easy and hassle-free. It’s fantastic to know the packaging and delivery met your expectations—making sure every order arrives safely and quickly is something we take great pride in.
Received a lovely bottle of malt whisky…
Received a lovely bottle of malt whisky from a friend who had ordered it from this company. It arrived on time and in perfect condition. The protective packaging was amazing and certainly did the job. Will certainly use this company in the future.
March 10, 2026
Unprompted review
Reply from Secret Bottle Shop
Happy to hear you were happy with the service. We try and make sure we use the best packaging so your items arrive safety.
Mead
I was very happy with the products I ordered and very impressed with the care taken with the delivery.
March 1, 2026
Unprompted review
Reply from Secret Bottle Shop
Thank you!
Reply from Secret Bottle Shop
Cheers for the great review
The Magic Bottle Shop….
Panicking because I had forgotten an 80th birthday and needed a gift quickly, I came across the Secret Bottle Shop…
Wow what incredible service plus I had the bottle engraved and received it, perfectly packed the next morning!
Pure magic and many thanks to the lovely lady who answered the phone… I shall definitely be using you again 👏👏
February 18, 2026
Unprompted review
Reply from Secret Bottle Shop
We’re so glad you found us just in time and that we could help turn a last-minute panic into a special 80th birthday gift. Getting your engraved bottle to you the very next morning is exactly the kind of “magic” we aim for, so it’s wonderful to hear how much it meant.
Great service/
Secret Bottle Shop had the wine I wanted and shipped it promptly. I am pleased with the company's responsiveness.
February 26, 2026
Unprompted review
Reply from Secret Bottle Shop
We’re really pleased to hear you found the wine you were looking for and that everything was shipped promptly. Providing a responsive and reliable service is something we always strive for, so it’s great to know that came through in your experience.
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