Secretsofbuenosaires Reviews 

540
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the booking process is extremely quick, smooth, and straightforward, supported by clear instructions, helpful follow-up emails, and reliable communication channels. Travelers also deeply appreciate the prompt and friendly staff, punctual transportation services, and personalized assistance when organizing their daily itineraries and adjustments. Some reviewers were not happy with certain elements, mentioning occasional challenges such as missing reservations at the venue upon arrival or feeling disappointed by specific premium packages. A few people noted that waiting times or crowded locations required extra patience during busy hours, though overall arrangements still met most expectations.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting prompt and friendly staff, smooth... See more

Staff

Customers consistently note positive experiences with staff, highlighting prompt, friendly service and... See more

Booking process

People report positive experiences with the booking process, describing it as quick, smooth, and incredibly... See more

Customer communications

Clients share positive opinions on customer communications, highlighting immediate updates and proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Glen's website was extremely helpful in planning our BA trip. We selected El Viejo Almacén based on his review and recommendations. Great show! Steak was pretty tough, but that is not Glen's fault. Em... See more

Company replied

Rated 5 out of 5 stars

Glenn provides the best information we have found on Buenos Aires. We booked a tango show and had some travel challenges (delayed flight, 1+ hour customs, etc.) Glen coordinated with the venue for... See more

Company replied

Rated 5 out of 5 stars

It was a very pleasant contact. The booking process for very easy and comfortable. My mistake of a wrong event date was immediate changed by Glenn in a minute. The event itself was amazing, it... See more

Company replied

Rated 5 out of 5 stars

The show exceeded our expectations. It was lively and fun. Enjoyed the story integrated with the tango dancing with added to the show. The dinner and service super ceded our expectations. The staff se... See more

Company replied


Company details

  1. Blogger

Written by the company

Visiting or living in Buenos Aires is an unique experience.I give you the best local tips and tricks to make your stay in Buenos Aires simpler and special.


Contact info

4.9

Excellent

TrustScore 5 out of 5

540 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(540)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was absolutely wonderful experience…

It was absolutely wonderful experience to have such a reliable , always available service to see the tango show with dinner for 6 ppl, one of the best highlights of our Paragonia adventure. We highly recommend the Secrets of Buenos Aires for any arrangements in the city and transportation!

December 29, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hey Michael, thank you very much

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Rated 5 out of 5 stars

The great show

The great show! The dancers and singer are amazing!

December 17, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you very much ☺️

Rated 5 out of 5 stars

Worry Free Transfer

Booked the airport/hotel transfers everything went great, driver had very little English and I have very little Spanish but NO PROBLEM. Vehicle was nice and clean. NOTE if booking on your phone it's a 24 hr clock.

December 29, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Mary, thank you very much for your trust in my services. I wish you many safe travels in 2026 😊

Rated 5 out of 5 stars

Glenn was very helpful

Glenn was very helpful. He discussed the differences of each tango show and helped me choose which would be the best for my husband and I to see based on our specifications.
The booking and follow thru all went smoothly.

November 29, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Cheryl, thank you very much for your trust and booking via me. I wish you and your family all the best for 2026 ✨

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Rated 5 out of 5 stars

Communication with Glenn was excellent

Communication with Glenn was excellent. The video's provided on the site were accurate. I purchased return airport transfers, Hop on hop off as well as a tango show. All the receipts and confirmations emails provided all details and all was flawless. Thanks Glenn

November 29, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Rick, thank you so much for your review ✨😊

Rated 5 out of 5 stars

The booking was super simple and…

The booking was super simple and straightforward. I can’t recommend secret of Buenos Aires enough! Not only for booking tango, but for the wealth of information to plan the perfect trip!

November 22, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Wow thank you so much for your review. Means a lot to me 😊✨

Rated 5 out of 5 stars

Fantastic service.

Unbeatable! This was our first time in Buenos Aires and I wasn’t sure what to expect at all. I had used the website to get some tips about the city and needed to get transport from our cruise ship to our hotel. So I booked transport TO and FROM the hotel and I was so happy with the service we received. Leaving the ship was delayed and many passengers were panicked because they had arranged transport that would only wait for a certain time. We were relaxed because SOBA kept in touch via WhatsApp. Similarly from hotel to the airport was such a smooth process. In both instances we were given a photo of our driver, his name and a photo and licence of his car. An excellent service to make you feel more secure. We also booked a Tango show with Glen which was the absolute highlight of our time in Buenos Aires. Everything about the evening was organised beautifully. We were picked up, taken to the location where we had a lovely meal first. We are both vegetarian and there was ample choice for us. After our food, we went over to the show venue which was again so well organised. We were taken to an allocated seat and enjoyed the most amazing show at El Viejo Almacen. Every performer was so professional and before we knew it, it was after 11pm. When we left the venue, the driver was waiting and took us right back to the hotel. If anyone is planning a visit to Buenos Aires, I’d advise them to go to the website and if you have any questions just ask. Glen is super at getting back to you with information that is so helpful. The only reason I’ve given SOBA 5 stars is that I can’t give SIX, or more.

December 8, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you so much for this amazing review. It really means a lot to me.

Great to hear you enjoyed El Viejo Almacén and the vegetarian dinner as well. It’s always special when a tango night becomes a highlight of the trip.

Hope to see you again in Buenos Aires one day. And thanks for the six star spirit. 😊

Rated 5 out of 5 stars

Easy way to book the tango show

Easy way to book the El querandi tango show. Received confirmation email from Glenn and then within a couple of days an email from the tango venue too. We didn’t book the transfer we booked our own uber taxi. The uber, that time, was a bit of a hassle! I think because the weather was particularly bad that night and demand was probably extremely high. So maybe transfer would have been better. But we really enjoyed the show. The meal was ok- I think next time we would eat elsewhere and just go for the show part. The show was fantastic!

November 20, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Madeline, thank you very much for your review and booking via me. I wish you all best for 2026 ✨

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Rated 5 out of 5 stars

Good choice

It was great!!! I love tango and this show very entertaining. Recommended

November 24, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Oh happy to hear you enjoyed Tango Porteño show. Thanks for booking via me. I wish you many great travels! 😊

Rated 5 out of 5 stars

A little bit of reading was all it took…

A little bit of reading was all it took to amend a decision on what was best for us. We’ve booked two things through them. El Querandí and a ride from the airport.

Our flight was massively delayed but our driver was there. I sent a message though WhatsApp and got an instant response letting us know not to worry.

El Querandi was so amazing; the food, the show, the service. Wow. And they made it super easy.

Thank you SoBA!!!

December 3, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Adam, happy I could help in any way and glad to read you enjoyed El Querandi 😊. Thank you for your trust.

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Rated 5 out of 5 stars

Fabulous experience and great value…

Fabulous experience and great value…
Dinner and wine were excellent, entertainment was amazing and the whole evening memorable!

December 2, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you very much Nicholas. I wish you many nice travels in 2026!

Rated 5 out of 5 stars

Glenn was responsive and helpful

Glenn was responsive and helpful. When our plans changed due to a canceled flight, he accommodated our change and hooked us up with tickets for another day.

December 1, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you very much William. Best wishes for 2026 ✨

Rated 5 out of 5 stars

A+ Tango reviews and booking

The reviews were spot on for the Tango show and the price was good to. Highly recommend this site.

November 20, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Charles, thank you very much for your review 😊

Rated 5 out of 5 stars

Well-organized

Well-organized
From the online booking and prompt responses to the actual event which was colourful and exciting, the entire experience was seamless and made for a delightful evening

November 2, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Sandipan, thank you very much ☺️

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Rated 3 out of 5 stars

We were informed by you that the doors…

We were informed by you that the doors open at 21.30 and show starts at 22.00. I do not know when the doors opened, but when we arrived at 21.37 we were the last one. The show started at 21.40. It was not the best start for us then. We hoped to enjoy a glass of wine in peace before the show started. The show itself was good. Now we are back in Norway. In genera we like your concept which we used twice during our stay.

November 13, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Bjørn, I’m sorry to hear that you had that rushed feeling when entering the show. The reception nor the tango venue owner informed me about any hour change. I checked it with them just now and they recently moved the starting hour from 22:00 to 21:45.

Thank you for booking with me. I truly appreciate it and I hope the rest of your evening still brought you the charm and atmosphere you were looking for.

Rated 5 out of 5 stars

Great customer service

Very responsive, especially in accommodating my group of ~10 with different constraints.

November 15, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you very much for your trust 😊

Rated 5 out of 5 stars

Great service

Straight forward booking process. We also made a mistake with the date and Glenn was able to fix it for us without any worries.

November 5, 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you very much Carolina 😁

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