Secret Warehouse Reviews 28

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We have been delighted with every purchase we have made from Secret Warehouse. Each item has arrived, well packed and promptly and has been exactly as described. Once, an envelope arrived, that some... See more

Rated 5 out of 5 stars

Quirky and unusual gift ideas. Quality products, well packaged, received promptly. Liked the ‘thank you’ business card as added a more personal touch. Felt valued as a customer. Would recommend.

Rated 5 out of 5 stars

The til death ring is gorgeous but it turned the finger green . The customer service rep amanda, went way above and beyond any I have ever experienced.i would definately recommend this store to anyon... See more

Rated 1 out of 5 stars

Order placed and money taken from my bank account straight away. Two weeks later, still no order confirmation and no response from the company to chase up emails. Very annoyed and disappointed.

Company details

  1. Jewelry Store

Written by the company

Secret Warehouse was founded with one simple goal in mind: to provide unique and exciting gifts at amazing prices and make shopping fun! Need support or tracking info? Email us at Hello@Secretwarehouseshop.com and we'll get back to you ASAP.


Contact info

4.0

Great

TrustScore 4 out of 5

28 reviews

5-star
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1-star

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Rated 1 out of 5 stars

I order handmade Skull Shot Glasses

I order handmade Skull Shot Glasses. When they arrived, the stem was broken off both bases. I've reached out multiple times to either obtain a refund or have a replacement sent. It's been over a month without a response.

Would not do business with again

December 26, 2023
Unprompted review
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Rated 4 out of 5 stars

Loved the skull dice I received

Loved the skull dice I received. They were exactly like what was in the picture on the website. Only thing that knocked it down from 5 to 4 stars was the length of time it took to actually get the item. I waited approximately 6 weeks. That's way too long in my book. But i would still buy from this company just because the product was awesome.

March 20, 2023
Unprompted review
Rated 1 out of 5 stars

I still haven’t received my item that I…

I still haven’t received my item that I ordered on December 9th. It was supposed to be a Christmas present. Today is January 7th, almost a month later, and I still have not received my item. When I contacted Customer Service, they just said for me to be patient.

January 7, 2023
Unprompted review
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Rated 5 out of 5 stars

Quirky and unusual gift ideas

Quirky and unusual gift ideas. Quality products, well packaged, received promptly. Liked the ‘thank you’ business card as added a more personal touch. Felt valued as a customer. Would recommend.

November 25, 2022
Unprompted review
Rated 1 out of 5 stars

Money taken and no goods

Order placed and money taken from my bank account straight away.
Two weeks later, still no order confirmation and no response from the company to chase up emails.
Very annoyed and disappointed.

December 5, 2022
Unprompted review
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Rated 5 out of 5 stars

Happy first time customer

Silicone skull shaped ice cube shapes. Quirky and just what I wanted. Company kept me updated. As far as my purchase goes, a trusted company and I’d use again.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

My purchase was bought as a gift

My purchase was bought as a gift. Glass skull mason jar mugs with lids. Was worried about it being glass but they were carefully wrapped and arrived in great shape. The new bride absolutely loves them!

October 1, 2022
Unprompted review
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Rated 5 out of 5 stars

Very good experience

Shipping out was quick and the products were well packaged with cool resealable bags. The product is as advertised and works well. We kept one and gave the other as a gift that was well received. I’ll look for more products from the folks at Secret Warehouse.

September 2, 2022
Unprompted review

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