We have been delighted with every purchase we have made from Secret Warehouse. Each item has arrived, well packed and promptly and has been exactly as described. Once, an envelope arrived, that some... See more
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Quirky and unusual gift ideas. Quality products, well packaged, received promptly. Liked the ‘thank you’ business card as added a more personal touch. Felt valued as a customer. Would recommend.
The til death ring is gorgeous but it turned the finger green . The customer service rep amanda, went way above and beyond any I have ever experienced.i would definately recommend this store to anyon... See more
Order placed and money taken from my bank account straight away. Two weeks later, still no order confirmation and no response from the company to chase up emails. Very annoyed and disappointed.
Company details
Written by the company
Secret Warehouse was founded with one simple goal in mind: to provide unique and exciting gifts at amazing prices and make shopping fun! Need support or tracking info? Email us at Hello@Secretwarehouseshop.com and we'll get back to you ASAP.
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I love my new shoes
I love my new shoes. Unique. Timely delivery, esp. at Christmas.
December 16, 2021
Unprompted review
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We have been delighted with every Secret Warehouse purchase.
We have been delighted with every purchase we have made from Secret Warehouse. Each item has arrived, well packed and promptly and has been exactly as described. Once, an envelope arrived, that somewhere in transit, had been cleverly slit open and the item removed. When I sent a photograph of the empty envelope, Secret Warehouse kindly replaced the stolen item.
November 29, 2021
Unprompted review
Customer Support Staff Rocks!
I ordered the black and white sugar skull slip ons. The delivery took longer than I expected but they sent an email to let me know that there was a delay and that the order was still in line. The pair that arrived were too small, so I contacted their customer support. I was told that they would send the next size up and to keep the ones I had. A couple of weeks later, I had the correct size. They fit but are a little stiff for my taste. I still wear them if I don’t have to do a lot of walking and get lots of compliments. Bottom line:
Shoes are cute but not as comfortable for me as I’d like AND their customer service rocks!
June 4, 2021
Unprompted review
I have loved my experience with the…
I have loved my experience with the company. Their customer service was fast, efficient and great overall. I really appreciate their approach to making customers happy.
June 2, 2021
Unprompted review
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Only gave 1 star because I had to so I…
Only gave 1 star because I had to so I can leave a review. Terrible experience and left me knowing I got ripped off. I ended up donating the shoes to charity, but they were so bad I feel guilty doing that.
May 17, 2021
Unprompted review
Ring came is beautiful but it was the…
Ring came is beautiful but it was the wrong size with just 1 simple email no bs they got a new one on it's way to me at no charge I'd do business with them again in a heart beat they really care about their customers
November 12, 2020
Unprompted review
Excellent customer service
The til death ring is gorgeous but it turned the finger green . The customer service rep amanda, went way above and beyond any I have ever experienced.i would definately recommend this store to anyone.
October 12, 2020
Unprompted review
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