Section Reviews 

138
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The worst website I've ever seen! A month has passed, and it says the package has been delivered, but I received absolutely nothing! Nobody answers any questions! Better not order from here."

Rated 1 out of 5 stars

If you're here after purchasing then here's advice. Report them to Actionfraud (the police's cyber crime website) after 30 days from the purchase date. Also make sure you've made it clear to them that... See more

Company replied

Rated 1 out of 5 stars

The WORST company I have ever ordered from. The first order I placed with them months ago never arrived however I gave the benefit of the doubt when ordering some jeans recently however yet again they... See more

Company replied

Rated 1 out of 5 stars

Invested a lot of money on photo shoots and marketing, but quality of clothes/customer service doesn't match up. Order arrived with a hand written label, something you'd expect from a low level seller... See more

Company replied

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(138)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

The WORST company I have ever ordered from!!

The WORST company I have ever ordered from. The first order I placed with them months ago never arrived however I gave the benefit of the doubt when ordering some jeans recently however yet again they have not arrived well past their due date. AWFULLY RAN COMPANY DO NOT BUY FROM THEM - dont understand how they can be so badly organised considering their size !!

June 10, 2019
Unprompted review
Section logo

Reply from Section

Hello,

I am sorry to hear you have had trouble with your recent order.

We kindly ask that you e-mail customercare@sectionclo.com with your query so we can look into this for you. Can you please include your order number within this e-mail so we are able to locate the order.

We look forward to hearing from you.

Thanks
#SectionCare

Advertisement
Rated 1 out of 5 stars

TERRIBLE

I thought the ordering from this company would be good cos Instagram models had been showing their clothing. But they didn’t send my order, told me it was out of stock and I would receive a refund months later no refund and no email as to why. I had to contact them multiple times to get a response. DO NOT ORDER FROM THEM.

June 6, 2019
Unprompted review
Section logo

Reply from Section

Hello,

I am sorry to hear you have had trouble with your recent order.

We kindly ask that you e-mail customercare@sectionclo.com with your query so we can look into this for you. Can you please include your order number within this e-mail so we are able to locate the order.

We look forward to hearing from you.

Thanks
#SectionCare

Rated 1 out of 5 stars

SCAM COMPANY

Absolutely the WORST SHOPPING EXPERIENCE OF MY LIFE. This company is a total scam. LIES ABOUT REFUNDS AND NEVER SENDS ITEMS. DO NOT WASTE YOUR TIME.
Trustpilot needs to check all the 5* fake reviews because this company does not send their items

May 30, 2019
Unprompted review
Section logo

Reply from Section

Hello,

I am sorry to hear you have had trouble with your recent order.

We kindly ask that you e-mail customercare@sectionclo.com with your query so we can look into this for you. Can you please include your order number within this e-mail so we are able to locate the order.

We look forward to hearing from you.

Thanks
#SectionCare

Rated 4 out of 5 stars

Excellent customer service

Excellent customer service. I had to return a product as it did not fit and the re order was perfect. I would definitely recommend this company to anyone wanting high quality products and excellent customer service!

May 23, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company, who ever runs this so called ‘clothing buisness’ has no morals and not one ounce of responsibility. It is a unethical business who rip good people off, personally and through their low quality clothing.

May 22, 2019
Unprompted review
Section logo

Reply from Section

Hello,

I am sorry to hear you have had trouble with your recent order.

We kindly ask that you e-mail customercare@sectionclo.com with your query so we can look into this for you. Can you please include your order number within this e-mail so we are able to locate the order.

We look forward to hearing from you.

Thanks
#SectionCare

Rated 1 out of 5 stars

Ordered and paid for two pairs of jeans…

Ordered and paid for two pairs of jeans on the 1st March 2019, after emailing a number of times! They did email me back saying they would be sent on the 25/03/2019. Still no jeans!

May 16, 2019
Unprompted review
Section logo

Reply from Section

Hello,

I am sorry to hear you have had trouble with your recent order.

We kindly ask that you e-mail customercare@sectionclo.com with your query so we can look into this for you. Can you please include your order number within this e-mail so we are able to locate the order.

We look forward to hearing from you.

Thanks
#SectionCare

Advertisement
Rated 1 out of 5 stars

Read reviews before ordering!

Lol after reading the reviews, i'm not surprised that the same thing is happening to me. Ordered and paid for delivery which was supposed to be 1-3 days since 30th April. Still waiting for a response to my emails.

May 13, 2019
Unprompted review
Section logo

Reply from Section

Hello,

I am sorry to hear you have had trouble with your recent order.

We kindly ask that you e-mail customercare@sectionclo.com with your query so we can look into this for you. Can you please include your order number within this e-mail so we are able to locate the order.

We look forward to hearing from you.

Thanks
#SectionCare

Rated 4 out of 5 stars

Great service

Made a mistake and Ordered a tracksuit in the wrong size, had to return it, very pleased with the efficiency as I got the correct size back within a week of returning it. Excellent service

May 13, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent

The fit and the quality of my new jeans are perfect, great value for the money and I’ll be purchasing more in the near future

May 8, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look