Checks In The Mail Reviews 2,069

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Placed a rush order on Jan 14th, and was notified that additional info was needed from my bank (which I forwarded immediately) Spent approximately 10 days (and numerous hours on hold) trying to reac... See more

Rated 1 out of 5 stars

AI robot asked for routing and account #. I proided it then asked for agent. Spent nearly 20 minutes hearing the the same loop of pitches for "personalized stamp and "check armor." Finally hung up... See more

Rated 1 out of 5 stars

I filled out the online reorder form, then decided to go back and add fraud protection. I got an error message telling me to push a button to return to my order. No button. I tried to return to t... See more

Rated 2 out of 5 stars

checks do not tear off of check binder evenly, in check book binder. This resulted in " torn paper" on the binder resulting in torn checks. THIS uneven tearing resulted in top of personal che... See more

Company details

  1. Business Services

Information provided by various external sources

Welcome to Checks In The Mail - a leading direct marketer and supplier of bank checks and related supplies with history in the check industry since 1922. We strive to create the most attractive and functional products in the industry by offering a wide variety of checks and coordinating products designed specifically to meet the needs of consumers and businesses.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Disappointed!

I have used CITM for several years and have always been pleased. I did not receive my check order in January and I emailed customer service twice and never got a response. I had to stop payment on all checks which was a $30 fee, plus the cost of the order. I filled out the information online about my order and explained never receiving it.

March 13, 2017
Unprompted review
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Rated 4 out of 5 stars

Good

I suppose if I had looked around more I could have gotten a better deal. I have not had any problems with this service though.

March 12, 2017
Unprompted review
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Rated 5 out of 5 stars

Reorder Experience

Well organized website. Very easy to reorder. Very good with follow up regarding the shipment via email. Checks came earlier than expected!! Keep up the good work!!! A pleasure to do business with!!!

March 11, 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I have been ordering checks from CITM for many years and have never been unsatisfied. I will continue using them for as long as I need checks and registers.

March 11, 2017
Unprompted review

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