SecureDataRecovery.com Reviews 

Secure Data Recovery has great customer service. They reply quickly and inform you every step. Jacob Medina was very friendly and willing to work with me. I was scared to rely on a company I did not know with my personal data. However, now that I have relied on them with my flash drive, I would definitely recommend their service.

Full recovery, great customer service, Scott was great to work with!

Elliot made the entire [stressful] process as seamless and painless as possible. From my first inquiry through to follow-up when the data was returned, he was absolutely awesome.

Everything went great! Very smooth process and Daniel was great to work with.

Had a great experience. Secure data helped save my reputation by recovering necessary files for my client. They also worked with my budget.

I had a great experience with Secure Data Recovery! My hard drive was corrupt, with many valuable files on it. They were able to save almost everything, put it all on a brand new hard drive and get it back to me in about 2 weeks times. Eric Dvorin was so helpful and kept me informed the whole way.

The customer service agent was very communicatve and the data recovery was much faster then told

I absolutely cannot say enough wonderful things about Secure Data Recovery! Being a photographer, sports and all, not to mention my very own priceless memories, I was completely stressing when my external hard drive decided to go berserk. My clients rely on me to deliver their images quickly and having reliable storage is a priority. From a business standpoint, image recovery was a necessity. From the get-go, my questions were answered and the process was explained thoroughly. I was able to send my WD Passport quickly and received a diagnostic update within a couple days. Mind you, shipping and allowing the experts to diagnose my hard drive was free--no harm in trying! Elliot Fisher provided outstanding service. He understood my dilemma and the apprehension that tagged along. He kept communication open; answering emails/calls in a timely manner, and never hesitating to call me directly with updates. The entire process was very professional--contracts to keep you covered. After the process had begun and I was updated with my recovery status, I was one hundred percent at ease with the entire situation. I actually thought, this is gonna be okay--whew! Secure Data Recovery retrieved my images from my failed hard drive, approximately 1.7tbs. Talk about relief! I cannot thank Secure Data Recovery enough.
To all my fellow photographers out there, in South Carolina and elsewhere, Secure Data Recovery is a lifesaver.
Jessica Carpenter
LMLD
South Carolina

Getting back all the data I thought I had lost. Service was performed quickly.

While I appreciate the responsiveness of the person assigned to assist me, I feel that some things regarding the recovery of data, especially with a tablet, should have been made clear up front. While I do have my information, I have been (so far) unable to access it. I've had to download programs to my laptop that are clearly meant for people who program. Unfortunately I had to have my laptop had to be wiped clean so I have to try and start again.

The customer service was very accommodating. As a student I had a tight budget and the team was able to work around that to help me out. Everyone on the team showed compassion and kindness.

Excellent service. Saved my business.

Working with Secure Data Recovery was a true pleasure. I discussed my needs and they got back to me quickly, and the amount of time it took to get a fresh external hard drive back was quicker than they promised. I hope to not need the services in the future, but if required this will be my go-to company.

Customer service and technical support was excellent. Data recovery process and options were thoroughly explained and periodic reports provided on data recovery progress. I was provided with a complete breakdown of recovery results before providing authorization for completion of work and incurring charges. All communications were with a single representative who knew all of the disk problem details from my initial inquiry, all the way to shipment of the new disk drive with all of the recovered data. Very pleased with the results and glad that I contacted SecureDataRecovery.com.

I went in with low expectations that none or very little of my data would be recovered. Jonathan and team managed to recover almost all of my precious memories on a dropped hard drive with a short turnaround time. I couldn't be more happier.

I had a fantastic experience with Secure Data company. Their data retrieval was incredibly quick and efficient, and they offered a lot of encouragement throughout the process. I was in a tight spot with vital data, and they acted swiftly to get it back to me. Their clear communication and positive attitude made a world of difference. I highly recommend Secure Data for their outstanding service and support. They turned a potentially disastrous situation into a success story!

I can't speak highly enough about this company and its staff. Extremely remarkable. They do what they say they are going to do - kindly and quickly. Thank you!

My portable drive failed suddenly, and unfortunately was not backed up properly. Secure Data Recovery Services was able to recover all of my data, thankfully. I spoke to Elliot on the phone and dropped off my device for an initial evaluation. He was very clear about the process, the costs and the timeline. Throughout the process he answered questions for me quickly and patiently! Though I hope to not find myself in the same situation again, I would highly recommend the service.

Very high pressure sell, assuring recovery. Misstated fees and handling costs which created surprises. Once media was received, I received a note stating they would be able to recovery the data. I later learned this wasn't true, but they could attempt additional recovery methods for an additional fee. Our media was lost when shipping back to us. SecureDataRecovery's response was 'they submitted a claim to the shipping company.' We not only wasted our money, but now do not have the media to attempt to get it fixed anywhere else. It contained all childhood pictures of our kids from birth to present. Gone forever! Do not use!

Great work and services. Important files recovered.