Purchased the roundlock, which is cited as fitting 16mm chains but only has a 15mm throat, apparently the Pragmasis 16mm chain is only 15mm across the links. Discussed over email with the post sale... See more
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Excellent company. Amazing products. See many YouTube videos from them and independent casters demonstrating how tough these chains and locks are. Not cheap, but worth it to secure your precious bike.... See more
Company replied
If only more companies could be like this one! Superb customer service, quick answers to emails with detailed and helpful info. Ordered products were dispatched super quick and arrived by courier with... See more
Company replied
Chain & Padlock Both packed well and dispatched swiftly being noted on progress. The use of DPD was great as can track. Delivery instructions were followed and item left in safe place. The whole... See more
Company replied
Company details
- Security Equipment Store
- Bike Accessories Store
- Locks Supplier
- Motorcycle Equipment and Accessories Store
- Security System Supplier
About SecurityForBikes - Pragmasis Limited
Written by the company
Pragmasis is a UK-based family-owned company that was established in 2003 after an attempted theft of our own motorcycles. That spurred us on to design and manufacture the highly-rated Torc ground anchor, the Protector range of security chains, the Shed Shackle, the Anti-Pinch Pin and more innovative and practical security products.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
Contact info
Units 6-7 Mercian Park, Tamworth, B77 4DP, Tamworth, United Kingdom
- 01827286267
- info@pragmasis.com
- securityforbikes.com
4.9
Excellent
616 reviews
Hasn’t replied to negative reviews
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Reply from SecurityForBikes - Pragmasis Limited
Hello Tom, thank you for sharing your rating and thoughts about our customer service. As a family run business, we take customer service very seriously and do our best to ensure all goes smoothly from pre-order enquiry to installation! Thanks again, Rosie
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Excellent customer support and…
Excellent customer support and excellent chains - good value for top quality
January 10, 2024
Unprompted review
Reply from SecurityForBikes - Pragmasis Limited
Hello Michael, and thank you for your rating and comments about our products and customer service. We are delighted that you feel we provide good value for money - especially in today's climate, and positive feedback about our customer service is always very heart-warming! Thanks again, Rosie
5 star company
Customer service is top notch. Updated me with the delivery instantly and the products itself is of high quality. Would highly recommend for peace of mind for your bike. Definite 5 stars.
January 18, 2024
Reply from SecurityForBikes - Pragmasis Limited
Hello and thank you for sharing your positive thoughts and rating about our customer service and products. As a family run business, we take the quality of these very seriously and aim for 'top-notch' on both. Happy biking! Rosie
Reply from SecurityForBikes - Pragmasis Limited
Hello Martin, and thank you for your rating and review of our customer service and products. We aim to make the customer experience as easy and as hassle-free as possible from pre-order information to post-installation support! Thanks again, Rosie
Excellent customer service from David
Excellent customer service from David, high quality products and value. Different grades of security if chosen wisely could make a great deal of difference preventing theft, compared with GPS trackers and their subscriptions which could be useful only after theft.
January 15, 2024
Reply from SecurityForBikes - Pragmasis Limited
Hello Andi and thank you for responding with your rating and comments about our customer service. David knows a huge amount about the various motorbikes, cycles etc out there and, more importantly, about how our customers can put together a package that really does tick all their boxes! We hope you have gained peace of mind through your security order! Thanks again, Rosie
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Quick response
Quick response - contacted me to ensure the key blanks were correct before shipping.
January 2, 2024
Reply from SecurityForBikes - Pragmasis Limited
Hello Geoffrey and thank you for your rating and comment about our customer service. We do all we can to ensure a hassle-free customer experience and we are glad that you are so happy! Thanks again, Rosie
Very happy, will gladly buy from them again
Communication was swift and helpful. I received the product very quickly, and the printed and video instructions were clear and accurate. I would very happily use SecurityForBikes/Pragmasis again, and it's clear why they are so well regarded.
January 8, 2024
Reply from SecurityForBikes - Pragmasis Limited
Hello Allister and we really appreciate your rating and review of our customer service. We do our best to help customers from order to delivery - and beyond - our instructions have been designed to make installation as hassle-free as possible! Thank you for posting your thoughts, and for the recommendation. We look forward to helping you again in the future! Rosie
Great experience
Arrived promptly, informed all the way from ordering, posting and delivering. Chain was exactly what I wanted
January 9, 2024
Reply from SecurityForBikes - Pragmasis Limited
Hello Philip, we are delighted to read that your Pragmasis experience was such a happy one and that you are so pleased with the Protector Chain! Thank you for sharing your review and rating! Rosie
13 mm chain
arrived quickly with direct comms from company. proper chain and sleeve. great background security info and recommendations
January 9, 2024
Reply from SecurityForBikes - Pragmasis Limited
Hello Donovan and thank you for posting your rating and feedback on our customer service. We do our best from design to delivery to give our customers the right product at the right price. Thanks again, Rosie
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Great instructions and really nicely…
Great instructions and really nicely thought out installation kit.
Very quick and also knocked off postage on my second order.
The products themselves appear to be of a very high standard too.
January 8, 2024
Reply from SecurityForBikes - Pragmasis Limited
Thank you Paul for your rating and positive comments about our customer service. We have put much effort into our instructions and fitting kits, and always do our best to help customers achieve the security they want, with minimum hassle! Thanks again, Rosie
Helpful and considerate
Helpful and considerate communication. Quick dispatch and delivery.
January 8, 2024
Reply from SecurityForBikes - Pragmasis Limited
Hello Harry, thank you for your rating and feedback on our customer service. As a family run business, we do our best to ensure that everything is top notch - always going the extra mile when needed!! Thanks again, Rosie
Great kit, recommended by a friend
I received a recommendation for Pragmasis from a friend who had already been through the whole process of upping the security for their bikes.
I purchased a new heavy duty hasp and padlock for the shed door and then a shackle, chain and padlock for the shed. I am absolutely delighted with the quality of the kit supplied and customer service I received.
Being able to have the same key for the door and chain padlock was also a very nice option which I took, it costs a little more but it's such a nice solution.
Highly recommended.
January 4, 2024
Reply from SecurityForBikes - Pragmasis Limited
Hello Tom, we are delighted that you have found our products and customer service of such a high quality!!! In addition, the 'Keyed Alike' option is very popular as a stress lowering choice!!! Thank you for posting your comments and rating, and thank you also for your recommendation, which means a lot to us!!!! Rosie
Best Motorbike security in my view
I'd been looking at Pragmasis products for my Motorbike for some time, and was looking for a mobile solution for touring. The website makes it very easy to select the best product for you, along with video guides. Particularly like the weight per meter of chain, and lock weights, so you get a good idea of the weight before you buy. Noose end chains were the clincher for me - can be used on the bike only, but the ability to also attach to a post or railing makes all the difference and the chain length doesn't need to be too long as a result!
January 4, 2024
Reply from SecurityForBikes - Pragmasis Limited
Hello Al and Thank you - we really appreciate you posting your feedback and rating of our products and customer service! We do all we can to help customers get the right products first time round - and happily give any advice as needed from pre-order to installation. Thank you too for explaining how you use the products when out and about - always useful for people to understand the specific benefits of certain products! Enjoy your biking! Rosie
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Reply from SecurityForBikes - Pragmasis Limited
Hello Jim and thank you for your rating and review of our chain and customer service. We are glad you appreciate the specification of the product when viewed in the flesh, as it were!! Happy biking! Rosie
The best security products on the market.
Easy to order, quick delivery and well packaged. The best security chains and locks at really good prices. 1st class customer service - thought I had a problem with my lock but after talking to them direct realised it was me not using it correctly! Would 100% recommend Pragmasis if you want the best security products.
January 6, 2024
Unprompted review
Reply from SecurityForBikes - Pragmasis Limited
Hello Rob, and thank you for sharing your very positive feedback about our security products and customer service. We often find that a chat with David can sort out any issues our customers might have! Thanks too for the recommendation! Rosie
Great company to buy from
Their website was extremely clear about product specifications, options, and prices.
They shipped the order quickly, notified me of possible delays based on shipping destination, and shared general information on what to expect.
They were kind and clear in all communications.
January 3, 2024
Reply from SecurityForBikes - Pragmasis Limited
Hello Nelson and we thank you for posting your rating and review of customer service. As a family run business, we do all we can to ensure that our customers receive the best possible assistance and outcome! Thanks again, Rosie
Reply from SecurityForBikes - Pragmasis Limited
Hello Tony and we are delighted that you are so happy with our products and customer service. The RoundLock is a very popular item - great deterrence and easily portable!
Happy biking! Rosie
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Unbeatable products and excellent service
I have 3 chains, 3 ground anchors and 3 locks all from Pragmasis. Their products are market leading and properly built for purpose. I have complete confidence that my belongings will be where I left them when I return to either my van or my house. Top marks folks and a pleasure to deal with.
January 5, 2024
Unprompted review
Reply from SecurityForBikes - Pragmasis Limited
Hello Guy and thank you for your very positive review of our products and our customer service. We are glad to have helped you in deterring the 'Ne'er do wells' whilst giving you peace of mind! Thanks again, Rosie
13mm chain and roundlock lock
Very pleased with the look of these. Very solid and has a secure feel of quality
January 2, 2024
Reply from SecurityForBikes - Pragmasis Limited
Hello Gareth, thank you for your rating and review of our 13 mm chain and RoundLock. This is a very popular combination, especially for when out and about, and we are glad that you are so happy with the quality of both! Thanks again, Rosie
Happy repeat customer
This is my second purchase from Pragmasis. I was so impressed with the product line and the excellent level of customer service that when I wanted some additional products to secure a new motorcycle it was my first and only port of call. The quality of these products is first rate and I have no doubt that they offer a significant deterrent to would be thieves. Highly recommended.
January 3, 2024
Unprompted review
Reply from SecurityForBikes - Pragmasis Limited
Hello Richard, Thank you for the rating, the review and the recommendation regarding the quality of our products and customer service. We do our best to help keep cycles and motorbikes with their legal owner!!!! Happy biking!!! Rosie
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