Security Public Storage Reviews 4,278

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making every interaction pleasant. The facilities are frequently highlighted for being clean, secure, and well-maintained, with many appreciating the convenient locations and easy accessibility. People also commend the excellent customer service and the overall smooth and efficient process of renting and using the storage units. However, some customers were not happy with the management, citing unprofessional behavior and conflicting information regarding access and fees. A few reviewers mentioned being locked out of their units and incurring late fees due to inconsistent communication from staff, and one customer described a manager as rude and dismissive.

What people talk about most

Staff

Customers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Facilities

Reviewers mention positive feedback about facilities, consistently praising their top-notch quality,... See more

Location

Reviewers highlight positive aspects of location. Customers consistently praise the convenience, cleanliness,... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and efficiency... See more

Customer service

Clients share positive opinions on customer service. Customers consistently praise the staff for being... See more

Based on these reviews

Rated 5 out of 5 stars

Security Public Storage on Carter Street in Daly City, is great! Excellent customer service. They are easy to talk to & so very helpful. I am satisfied with my experience here. No worries storing my... See more

Rated 5 out of 5 stars

I have nothing but great things to say about my experience here. The team in Oside are excellent. Elie secured the hold for my unit right away when I called, Alec accommodated me in seeing the unit be... See more

Rated 5 out of 5 stars

I’ve had the best customer care from Victoria. I also know my belongings are safe and secure here, unlike the last storage place I was at where they had rat problems and my unit had been broken into 3... See more

Rated 5 out of 5 stars

Huntington Beach Location is the best anywhere! Very professional and safe place for your belongings. Transparency with prices with the best deal around. There's is staff always available via ph... See more


Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Moving Supply Store
  4. Storage Facility
  5. Wine Storage Facility

About Security Public Storage

Information provided by various external sources

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Self Storage With A Difference™

Security Public Storage is a family owned and operated self-storage company, committed to security, safety and outstanding customer service. Declutter your home with our wide selection of storage units, equipped with all the amenities needed to guarantee your valuables are truly safe and secure.

We take our job extremely seriously. We utilize state-of-the-art security systems, and each storage unit is equipped with its own individual alarm. Additionally, our managers usually reside on site to keep things under control at all times, and they consistently monitor, maintain and respond to any issues that may arise. We hand-select and vet our on-site managers to ensure their commitment to providing you with the best self-storage experience possible.

At Security Public Storage, we are proud of being the best at what we do. Our unrivaled dedication to security, coupled with our meticulous attention to detail and cutting-edge technology is why we continuously rank among the leading storage facilities in the country, making storage easy, affordable and secure.


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Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good service

Good service, easily accessible and reasonable prices in security public storage Gaithersburg Maryland!

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Daniel and Patricia are the best!

We are always so pleased with Security Public Storage in Salinas. Daniel and Patricia manage our storage location and they have become family to us. They care for the storage facility so well, and assure safety and security throughout. We feel at peace knowing we can trust them to always keep the facility secured, which is important for us as well as all their customers I'm sure as most of us have personal belongings stored in these units. We recently had a lot of things to sort through at our unit and they were so accommodating, and we just love them. We cannot thank them enough for the amount of care they invest into this facility and us as their clients.

February 5, 2025
Rated 5 out of 5 stars

Security Public Storage in Huntington Beach

Security Public Storage offers great service. Bobby, Gladys and Alyssa are always friendly and polite and always available to help. I always feel my belongings are safe with each unit being individually alarmed. I would recommend them to anyone for a safe and clean place to store your things.

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Security Public Storage in Huntington Beach


“I’ve been using Security Public Storage in Huntington Beach since 2018, when I first started my entrepreneurial journey. Over the past seven years, through all the changes and challenges my business has faced, this storage facility has felt like the dependable shed a dad might have at home – a safe space to hold all your belongings while you regroup, realign, and prepare for your next step. Their services have provided me with peace of mind, making every transition smooth and stress-free. Thank you for consistently supporting me through my journey and for making it easier to focus on what’s ahead!”

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Huntington Beach Storage Pros!!

Always clean & well kept, no outrageous fees, considerate & kind especially when I fell on hard times & the staff at the HB facility keep the lines of communication open & active between us. Don't know why anyone would go anywhere else for their storage needs. Keep up the good work HB!!

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

SPS: Huntington Beach 5⭐️

I love using the Huntington Beach location—it's convenient, clean, and well-maintained. The staff is incredibly helpful and knowledgeable, always ready to assist. I also appreciate that the lot stays open until 9 PM, which is perfect for late-night access after work.

When somebody intentionally damaged my property while helping me move, the staff was more than willing to check their surveillance videos on my behalf.

The team is respectful and professional, making every interaction a positive one. I've checked out other storage facilities, but this one truly stands out. Highly recommend!

October 20, 2024
Unprompted review
Rated 5 out of 5 stars

A Wonderful Experience

Security Public Storage is a highly well-maintained storage facility because of the thoughtful and responsive professionals who manage it, including Eric Aldrette, who arranged logistics when I rented a space. I visited frequently to collect and return home staging items, always short on time. Gate entry and parking were quick and convenient, and on every visit, I enjoyed my minutes in a clean, quiet, well-lit, climate-controlled facility. The smooth gliding carts and rolling bins were lined up conveniently near the freight elevator that could fit two at a time. I chose Security Public Storage after contacting a handful of other storage facilities and finding a common theme: the advertised storage prices were for unavailable units at the time of my call.

November 20, 2024
Unprompted review

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