SEEK Pass Reviews 3,901

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers find the app and website easy to use, appreciating features like straightforward application processes and helpful filters for job searching. People also mention the convenience of having their information stored, which simplifies future applications, and the ability to create professional profiles. However, some people were dissatisfied with the service, particularly regarding the verification process. Issues include difficulties with re-verification on different devices, problems verifying vaccine status, work experience, and education, and the inability to verify past employment without access to old work email addresses. There are also complaints about the lack of direct contact with real people for support and the perceived necessity of providing excessive personal information.

What people talk about most

User experience

People report ambiguous experiences with user experience. Many reviewers find the app helpful, easy to use,... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers find it easy to use for uploading... See more

Application

Consumers find the app to be ambiguous. While many customers praise the app for being helpful, easy to use,... See more

Service

Users describe ambiguous interactions with service. While some customers praise the service as very good,... See more

Customer communications

Reviewers express frustration with the contact process. Many customers report being unable to speak with real... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was raised by my grandmother since I was a child. When she became ill and bedridden, I started taking care of her and learned how to treat patients who could not help themselves. During COVID-19, I... See more

Company replied

Rated 4 out of 5 stars

Seek is very easy to understand and operate. It can be a bit annoying at times, insisting to get certain actions done that may not be as relevant as they make it look.

Company replied

Rated 4 out of 5 stars

I'm wondering if you shouldn't add Working With Children Check as well as Disability and Vulnerable people checks as these are needed for some work places. Eg, I have a WWCC as a volunteer which can... See more

Company replied

Rated 3 out of 5 stars

Definitely a great idea however the process is quite slow. I would have thought AI would greatly speed things up. Waiting days for your document to be declined is madness. Turns out one of them was my... See more

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Made it is to understand.

January 20, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi John, thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 1 out of 5 stars

My university degree qualifications are…

My university degree qualifications are already verified last year yet I have to do it again! And it is not linked properly when I click verify from employer's seek notification email

January 19, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, we are sorry to hear that you are experiencing difficulties with sharing your verified credentials. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 1 out of 5 stars

i used 2 emails

i used 2 emails, and they dont link

January 19, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Eddie, we are sorry to hear that you are experiencing difficulties with our platform. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 4 out of 5 stars

In Touch

Seek Pass for me being older of the archaic species, has me in contact almost immediately with the people I need to be speaking to. I am not fussed with emails in their 100s flooding my inbox to find many are spam.

January 19, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Erin, thank you for your feedback! We're glad you found SEEK Pass helpful.

Rated 5 out of 5 stars

convenient and user friendly

it was very easy to use and the instructions were very helpful

January 18, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Ammarah, thank you for your review! It's great to know that you found our site easy to use. Thank you for verifying your credentials with SEEK Pass!

Rated 5 out of 5 stars

great

great! more job posting.

January 16, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Michelle, thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 1 out of 5 stars

Asking for too much information

I understand asking for certain information such as specific qualifications, but asking for the full details of my vehicle's registration when the job doesn't require the use of my car outside of getting to/from the listed job is going way too far in this age where digital information isn't being stored safe enough.

January 15, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Orion, we appreciate your concerns about sharing your information with us.

Ensuring your information is secure and protected is one of our top priorities. The SEEK Pass platform has been purpose-built for secure credential verification and sharing. We take all reasonable steps to ensure the security of our site and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure.

For more information on how we ensure your information is protected, please visit our dedicated security page. https://seekpass.co/au/security

Our intent in enabling you to verify and share your work-related credentials is to help you stand out to potential employers when applying for jobs on SEEK. That being said, verifying is a totally optional process. We leave the decision of whether to verify and share your result with you, and you remain in control over the whole process.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co

Rated 3 out of 5 stars

To many documentation and repetitive

To many documentation and repetitive

January 14, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, we're sorry to hear about your experience with our platform. If you're open to it, we’d love to understand the specific issues you encountered so we can address them directly. Please reach out to us at support@seekpass.co

Rated 1 out of 5 stars

You keep asking over and over for…

You keep asking over and over for photo's and the back of my drivers licence. The back of my drivers licence does not have a photo on it.

January 13, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Leanne, we are sorry to hear that you are experiencing difficulties with our site. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 4 out of 5 stars

Generally pretty easy to use

Generally pretty easy to use, except career verification must use current employment email. This is not possible for those currently not employed.

January 12, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Nic, thank you for your review on SEEK Pass. We are happy to hear that you found SEEK Pass easy to use. We appreciate your feedback as we actively explore ways to expand our verification options. If you encounter any issues or have further questions, please do not hesitate to contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 1 out of 5 stars

I am doing all the verification and…

CTI am doing all the verification and unable to speak with real people regarding the whole verification process. Employers are the ones who can access those screenshots from the OCG, yet not me.
Available to me,; which Seek does not accept, is another email verifying my WWCC.
I would also like some verification that the jobs are real.
Further, it is like I'm not considered for any job, if I don't complete process of applying your way.
This is the 4th time I have experienced my lack of your verification.

So I just check out the reviews and found some useful information.
Thanks to peeps who responded.

January 12, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Janelle, thank you for taking the time to share your feedback. We are sorry to hear about your experience with our platform. If you're open to it, we’d love to understand the specific issues you encountered so we can address them directly. Please reach out to us at support@seekpass.co

Rated 4 out of 5 stars

good site

Good access to job postings

January 11, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Elisabeth, thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 3 out of 5 stars

still a new user

January 9, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, thank you for taking the time to share your feedback. If you need any assistance verifying your credentials, please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 5 out of 5 stars

Always easy to use

Just easy flowing and I like that it's easy to narrow down specific jobs

January 9, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Jared, it's great to know that you found our site easy to use. Thank you for your review!

Rated 4 out of 5 stars

It is secured

I feel it is secured

January 8, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Suk Oi, thank you for your review. We appreciate your feedback! If you have further questions or concerns, feel free to contact us at support@seekpass.co

Rated 1 out of 5 stars

Seek work itinerary nightmare

Seek work itinerary nightmare

Seek is trying to create this need to verify candidate for better work itinerary, something that should be done by recruitment, choosing convince over privacy.

Why do I need to share personal data with third parties, like passport to work or certification.

This is stored on Seek servers.

Did you know that Seek Pass is connected with authorities - take a pause for a moment and think how this affects your privacy.

The Digital ID is coming out rapidly what do you think they will do next!

Opt out from this nonsense don't get forced to this process, if employer is keen they will ask you for it.

People are autonomous when they are on the other side of the fence they will think alike.

Nothing personal - the big tech empathy!

Ridiculous, opt out!

January 6, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Mike, we appreciate your concerns about sharing your information with us.

Ensuring your information is secure and protected is one of our top priorities. The SEEK Pass platform has been purpose-built for secure credential verification and sharing. We take all reasonable steps to ensure the security of our site and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure.

For more information on how we ensure your information is protected, please visit our dedicated security page. https://seekpass.co/au/security

Our intent in enabling you to verify and share your work-related credentials is to help you stand out to potential employers when applying for jobs on SEEK. That being said, verifying is a totally optional process. We leave the decision of whether to verify and share your result with you, and you remain in control over the whole process.

I’d like to reassure you that if you choose not to verify and share your work-related credentials for any reason, your job application itself is still visible to the employer as normal. The employer will still see the details of your application, the answers to the role requirement questions, and your resume and cover letter as provided.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co

Rated 5 out of 5 stars

My life back

It's helping me to get my life back on track, hopefully my new life will start soon, thank you seek.

January 7, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Albert, thank you for your review! We’re thrilled that SEEK Pass has helped you stand out with your verified credentials.

Rated 5 out of 5 stars

tbh.

tbh, havent found a job

January 6, 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Mujtaba, thank you for your review! We're glad you recommend our platform. Thank you for verifying your credentials with SEEK Pass.

Rated 5 out of 5 stars

Great and easy way to verify and share.

Great and easy way to verify and share.

December 30, 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, thank you for your feedback! We’re happy to hear that you found SEEK Pass easy to use.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look