Shipping was super fast, actually came earlier than expected. Got a chefs knife for my husband’s birthday gift and he absolutely loves it. It is a beautiful knife for an amazing price!
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Review summary
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When your kitchen knife makes a raw potato appear like you’re cutting through a baked potato…you know you made the right knife choice! Also, the weight feels substantial of quality in your hand. Bal... See more
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I purchased the 5-Piece Japanese Master Chef Knife Set and overall the set looks great, feels solid, and cuts really well right out of the box. It’s definitely a big upgrade from your average kitche... See more
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Great product at a reasonable price. Top quality and well packaged. My old knifes were not so sharp and I had a casual way of handling them. Unpacking my new seido knife set, I accidentally cut myse... See more
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Company details
- #28 of 42 best companies in Kitchen Supply Store
- #2 of 2 best companies in Knife Manufacturing
Written by the company
Seido Japanese Chef knives: quality, fair priced, high-carbon stainless steel kitchen knives. For the home cook or professional chef. Invest in your self and your kitchen and start preparing better meals today with Seido Master Chef Knives!
Contact info
United States
- 1-833-444-4387
- support@seidoknives.com
- seidoknives.com
4.2
Great
422 reviews
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Replied to 96% of negative reviews
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Terrible Customer Service
Received a $350 set of knives for my birthday and decided they weren't for me. They were not sharp out of the box as expected and I was not 100% satisfied with the quality. I contacted them within 10 days of exceeding the 30 day return window (only exceeded due to receiving them as a gift) and they refused to allow me to return them despite being unused and still in their original packaging and being a gift. I asked for a supervisor to review my request and again was denied. They kept sending me advice on how to sharpen them. If you spend that much on a new set of knives, I don't expect to spend hours sharpening them when I receive them. Not to mention I noticed bad reviews about the knives rusting and not lasting long. If you are purchasing for a gift, make sure not to plan too far in advance or you'll be stuck!
November 23, 2025
Unprompted review
Reply from Seido Knives
Thank you for sharing your thoughts. We completely understand your concerns and appreciate the opportunity to clarify.
Seido knives are factory-sharpened to a safe and consistent edge to ensure they are durable and ready for use straight out of the box. While they are very sharp, all knives—regardless of brand—benefit from a quick personal sharpening to reach the exact level of sharpness that best suits the user’s preference and style of cooking. This is standard in the knife industry and is meant to protect the user during initial handling.
We absolutely understand wanting a perfect edge right away, and the great news is that once you sharpen to your liking, Seido knives will perform exceptionally well for years with proper care. Every blade—no matter how premium—performs best when occasionally honed to maintain its edge.
We hope this helps clarify the factory edge and why sharpening is recommended for optimal use.
– The Seido Knives Team ✨
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DO NOT BUY FROM THEM
The lifetime warranty does not cover their cheap Chinese garbage knifes and they are beyond unhelpful
November 20, 2025
Unprompted review
Reply from Seido Knives
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating this situation feels.
To clarify, our knives are covered under a Limited-Lifetime Warranty, which is publicly available on our website. This warranty protects against manufacturing defects, but like all high-performance knives, it does not cover:
• Wear and tear from regular use
• Accidental damage or breakage
• Issues caused by improper care, storage, or maintenance
Even the highest-quality knives—whether Japanese, German, or otherwise—require proper maintenance, sharpening, and handling to preserve their performance. Our warranty follows the same standard used across the knife industry.
We are always willing to help when there is a legitimate manufacturing concern, and we do our best to support every customer fairly.
– The Seido Knives Team ✨
Perfect blades for my cooking needs
Perfect blades: not too small, but not too big and heavy. They handle chopping and batoning well, while still capable of detailed work including food prep. I honestly don't think a better all-around set of knives could be made".
November 20, 2025
Unprompted review
Reply from Seido Knives
Thank you for your wonderful feedback! We’re thrilled to hear that our knives provide the perfect balance for both heavy-duty chopping and precise prep work. It means a lot to know they’ve become your go-to all-around set!
– The Seido Knives Team ✨
It was simple to choose from
It was simple to choose from, I got my order within two days, and it did not disappoint at all. I had questions and they were answered very quickly. Love seido knives!
November 13, 2025
Reply from Seido Knives
Thank you so much for sharing your experience! We’re glad to hear the ordering process was easy, your delivery arrived quickly, and our team was able to help with your questions. It’s wonderful to know you’re loving your Seido knives!
– The Seido Knives Team ✨
Seido Knives are not made in Japan as…
Seido Knives are not made in Japan as their website implies. They are scammers. Return policy very difficult. Need to go to the fine print on second link re: returns. There is a restocking fee and shipping fee for returns. Plus the exact outer box (not inner gift box) is required. If they find the smallest little ding in even the outee shipping box, forget it. They claim they’ll discard the knife. Which we all know, isn’t true. They’ll resell it or minimally piece it out. Forget calling the 800 number as you won’t get a call back after leaving a message. Karma to this scammy company. But good job to their marketing and fake good reviews.
October 20, 2025
Unprompted review
Reply from Seido Knives
We want to clarify a few points regarding your concerns. Our return policy, including restocking fees and packaging requirements, is publicly posted on our website so all customers are aware prior to purchase: https://seidoknives.com/policies/refund-policy
Regarding product origin, while Seido Knives is a Canadian-owned company, some knives are manufactured outside of Japan, which is transparently indicated on the packaging. Please rest assured that the same high-quality materials and craftsmanship standards are used for all of our knives, regardless of origin. We are committed to quality craftsmanship and do not engage in any deceptive practices. Any returned knives are carefully inspected, and our team ensures they are either restocked according to policy or handled responsibly.
We take pride in our products and customer service, and we welcome all customers to reach out directly with any concerns.
– The Seido Knives Team ✨
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This is the absolute best knife i have…
This is the absolute best knife i have ever owned! I get compliments from other chefs everytime I pull it out! It cuts like absolute butter and awes people when the feel the sharpness!! 10/10!
November 6, 2025
Unprompted review
Reply from Seido Knives
We’re thrilled to hear how much you love your knife! 😄 There’s nothing better than a tool that performs beautifully and wows everyone around you. Thank you for sharing your experience!
– The Seido Knives Team ✨
Seido Knives …
I’m way too impressed about my new Seido knives. I enjoy slicing meat and tomatoes like a pro. I highly recommend this brand if you are looking for a professional work.
November 3, 2025
Unprompted review
Reply from Seido Knives
We’re so glad to hear you’re enjoying your new Seido knives! 🍅🥩 Slicing like a pro is exactly the experience we aim to deliver. Thank you for the recommendation!
– The Seido Knives Team ✨
Thanks for the excellent customer…
Thanks for the excellent customer service in assisting me with an after sale discount!
November 3, 2025
Unprompted review
Reply from Seido Knives
You’re very welcome! 😊 We’re so glad to hear you’re happy with our customer service and the after-sale support. We always aim to make sure every customer feels valued — thank you for choosing Seido Knives!
– The Seido Knives Team
Great knives at a great price. of the website to navigate
The ease of the website to navigate. The product was thoroughly presented one knife at a time. I knew what I was getting and what each knife’s purpose is. I also got a great price on the knives that I purchased.
November 4, 2025
Unprompted review
Reply from Seido Knives
Thank you so much for your wonderful review! We’re thrilled to hear you found our website easy to navigate and appreciated the detailed product presentation. It’s great to know you felt confident in your purchase and got a great deal on your knives. Enjoy using them, and we look forward to serving you again soon! 🔪✨
– The Seido Knives Team
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Quick shipment quality knives
November 3, 2025
Unprompted review
Reply from Seido Knives
Thank you for your feedback! We’re so glad to hear your order arrived quickly and that you’re happy with the quality of your knives. Enjoy your new Seido knives! 🔪✨
– The Seido Knives Team
Great knife set
Great knife set, I do most of the cooking and these knives make it easier and more enjoyable
November 3, 2025
Unprompted review
Reply from Seido Knives
Thank you so much for your review! We’re thrilled to hear that your Seido knife set has made cooking easier and more enjoyable for you. It’s always great to know our knives are helping chefs at home create with ease and precision! 👨🍳✨
– The Seido Knives Team
Sharp out if the box
If you've ever got a knife and didn't like it because it was dull when you got it out of the package, with seido knives the come very sharp out of the box. You can cut like a professional immediately, the one's I've got are very sharp.
November 1, 2025
Unprompted review
Reply from Seido Knives
Thank you for the great review! We’re so glad to hear your Seido knives arrived razor-sharp and ready to perform right out of the box. It’s awesome that you’re already cutting like a pro — enjoy every chop and slice! 🔪✨
– The Seido Knives Team
The balance and sharpness is…
The balance and sharpness is outstanding my go to knife
July 16, 2025
Unprompted review
Reply from Seido Knives
Thank you so much for your wonderful feedback! We’re delighted to hear that your Seido knife has become your go-to — the perfect balance and razor-sharp edge make all the difference. Enjoy every slice! 🔪
– The Seido Knives Team
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The last Kitchen Knives I’ll need
These knives I bought have exceeded all expectations I had about a knife set at this price point! The craftsmanship is exceptional . The layered Damascus steel is beautiful and extremely sharp with the 12 degree angle. The full tang is perfectly
mated to nice comfortable scales that fit very well in most hands. I would highly recommend this manufacturer’s knives!
November 4, 2025
Unprompted review
Reply from Seido Knives
Thank you so much for this incredible feedback! 🌟 We’re thrilled to hear that your Seido Knives have exceeded your expectations in both craftsmanship and performance. The layered Damascus steel truly stands out — and we’re glad you appreciate the balance, sharpness, and comfort in hand. Your recommendation means a lot to us! 🔪
– The Seido Knives Team
The quality was great as promised.
The quality was great as promised.
The combination of beauty, style, design and comfort of use was beyond my expectations.
November 1, 2025
Unprompted review
Reply from Seido Knives
That’s wonderful to hear — thank you for your kind words! We’re so glad your Seido Knife exceeded your expectations in both form and function. Enjoy every cut with your new favorite tool! 🔪🌟
– The Seido Knives Team
Extremely sharp and well made!
November 4, 2025
Unprompted review
Reply from Seido Knives
Thank you so much for your feedback! We’re thrilled to hear you’re impressed with the sharpness and craftsmanship of your knife. Enjoy using it — and handle with care, it’s built for serious performance! 🔪✨
– The Seido Knives Team
Cut my finger first time touched
Cut my finger first time touched. Good job!
October 29, 2025
Unprompted review
Reply from Seido Knives
Thank you for sharing your feedback! We’re glad to hear the knife is as sharp as promised — though we’re sorry to hear about the cut! Please be careful and handle it with care — our blades are designed for precision and performance. We appreciate your support!
– The Seido Knives Team ✨
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Knife is GREAT!
Knife is GREAT!! Sharp, and made very durable. Will be purchasing another one very soon. Recommend these knives to everyone!!
November 4, 2025
Unprompted review
Reply from Seido Knives
Thank you for your fantastic review! We’re thrilled to hear that you’re loving your knife and impressed with its sharpness and durability. It’s great to know you’re planning to add another one soon — your recommendation truly means a lot to us!
– The Seido Knives Team ✨
Very good service
Very good service
Ilove how the knife handle
I am looking forward to buy a set
I already recommended to my son
Great product
Al
November 4, 2025
Unprompted review
Reply from Seido Knives
Thank you so much for your wonderful feedback! We’re delighted to know you love the knife handle and that our service met your expectations. It’s amazing that you’ve already recommended us to your son — we truly appreciate your support and can’t wait for you to add a full set to your collection!
– The Seido Knives Team ✨
Reply from Seido Knives
Thank you so much! We’re thrilled to hear you find your Seido knives both amazing and beautiful — we couldn’t agree more! Enjoy using them in your kitchen.
– The Seido Knives Team ✨
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