Selections Reviews 

1,227
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Bought a decorative wooden planter in the form of a Wheelbarrow. It was Shoddy and did not fit properly. Complained and asked for a refund. They want me to pay for the return postage. That will... See more

Rated 1 out of 5 stars

Appalling customer service from this company. I ordered an item through Amazon and it was faulty. I received a refund but no apology so Amazon advised them to also compensate me. I suggested a rela... See more

Rated 5 out of 5 stars

Had an issue with one of bird feeders. Replacement sent promptly along with prepaid shipping label to return the damaged one. Thank you Dawn 😊 The feeders certainly have fooled the squirrels thus f... See more

Rated 5 out of 5 stars

An order was placed and delivered on time; delighted with the item. Already nothing less than five stars. But then we were faced with an interesting and unexpected technical glitch, which was not only... See more

Company details

  1. Garden Center

Written by the company

A wide range of essential products for the home and garden, helping you to make the most of your outdoor space.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.5

All reviews

(1,227)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought a decorative wooden planter in…

Bought a decorative wooden planter in the form of a Wheelbarrow.
It was Shoddy and did not fit properly.
Complained and asked for a refund.
They want me to pay for the return postage. That will bring the cost of postage to more than the cost of the item.
I'll take my business elsewhere.

November 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Appalling customer service from this…

Appalling customer service from this company. I ordered an item through Amazon and it was faulty. I received a refund but no apology so Amazon advised them to also compensate me. I suggested a relacement item. They lied about Amazon's suggestion and threatened to report me so I contacted Amazon who were very helpful and gave me a gift card payment on my account. The company still refused to apologise for appalling customer service so Amazon have reported them to their team. Will never buy anything from them again. They were so rude and aggressive.

October 9, 2026
Unprompted review
Rated 1 out of 5 stars

Their courier threw my parcel in a strangers bin nowhere near my address and they refuse to fix the problem

I bought an item from them through their eBay page. The delivery driver didn't even try to deliver to my address and put my parcel INSIDE a complete strangers bin. When I contacted them to let them know my parcel was marked a delivered but it was nowhere to be seen they quickly replied it was delivered and had the attitude that it was fine for it to be in a complete strangers bin and they even told me to look in all the neighbours bins after I'd already told them I'm disabled and physically can't do that.

They don't seem to grasp the concept that a delivery driver throwing your parcel in a random strangers bin isn't adequate delivery.

February 12, 2026
Unprompted review
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Rated 4 out of 5 stars

The service I received deserves to be…

The service I received deserves to be rewarded 5 stars except that the delivery service were useless and caused damaged to my purchase, however the customer service I received was outstanding and would have had 5 stars on any other occasion

November 25, 2025
Unprompted review
Rated 2 out of 5 stars

Poor quality

Dissapointing, cheap quality. Had bought a mini green house, but wood was cheap, rough sawn. The stain was patchy.There were splits in the timber near screws and gaps between some joints. Can't imagine e it lasting much more than a winter or two so sent it back for a refund. It wasn't the same quality of product that was shown in the photos on the website. The closeup online implies a far better quality timber than what is supplied. Buy with caution .

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

What a delightful company

What a delightful company, easy ordering and quick delivery! I will be ordering from you again without a doubt. Thank you... it is refreshing to order something online these days without something going wrong, but with you guys, it was a seamless experience. I also love the fact that you have your telephone number in clear sight.

November 10, 2025
Unprompted review
Rated 4 out of 5 stars

Would have given 5 stars if the…

Would have given 5 stars if the original order had arrived, But customer services were absolutely wonderful. Sent a replacement by return! Its a great bird feeder and the birds started using it within minutes of it being hung up

October 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Great prices and quality

I love going on here every once in a while and finding great deals and nice things. The clearance section feels like I'm scamming them- such lovely pieces for a €5 or less. I've bought cute cast iron door stoppers, garden tools, hanging planters, decorations etc and all have come in perfect condition. One of my favorite places for garden bits.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

We ordered a 5 Tier Mini Greenhouse…

We ordered a 5 Tier Mini Greenhouse Cover from Amazon back in June this year. Foolishly we didn’t open the package until a few days ago only to discover it was the wrong item - we had ordered a reinforced cover and the length should have been 200 cm. What we received was not reinforced and was only 140 cm in length.
We contacted Amazon but of course it was too late to return it. We then contacted the supplier, Garden Selections. They replied almost immediately and after sending images of our order and then the product received they arranged to send the correct item. They could not have been more helpful. Their representative, Dawn, was very quick in her responses and also in arranging for the correct item to be delivered.
A very efficient and caring company.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful box

The box I ordered was beautifully made and far better quality than anything else I found online. It also arrived immediately. It felt like a lot of thought and care had gone into making this item and that's something I appreciate very much. I think the price is way too low for such craftsmanship. It's excellent.

July 16, 2025
Unprompted review
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Rated 2 out of 5 stars

Houseplant water irrigation kits for…

Houseplant water irrigation kits for holidays - do not work! Various bottles purchased to find a good fit. Water distributes quickly when tested in a glass/vase. But when inserted into soil, water does drip out.... Adjusting the flow makes no difference and I placed two bottles in two different plants for a week and measured the flow. No water came out at all... I suspended the bottle above the soil slightly at angle as an option but even on the highest adjustment, the water bottle was emptied within 24 hours - so not ideal for a holiday...

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Good Comms and Quality Products

Over the years I have had a number of bird feeders and these products are sturdy and good quality. As they are wider, Jackdaws struggle to get to the nuts!

Great comms with the team too as I had a query.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was great

Site was easy to get around and ordering was easy, delivery fairly quick. When I received my package there was an issue with one of my items, I contacted customer service who was really great and gave me a few opinions and it was resolved very quickly. I will definitely use this company again. Thank you

May 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Great customer service…

I had an issue with the lawn levelling tool, Dawn in customer services sent a replacement straight away, she was courteous and very professional. I am very impressed with this company.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Squirrel proof bird feeders

Had an issue with one of bird feeders. Replacement sent promptly along with prepaid shipping label to return the damaged one. Thank you Dawn 😊
The feeders certainly have fooled the squirrels thus far and the small birds are feeding without issue … once they’ve worked out how to fit through the bars. Should save me a fortune in sunflower hearts long term!!
The twist locking mechanisms do take a bit of getting use to but they prevent squirrels getting lid off!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely Bird Seed Feeder

We wondered why our purchase of a bird feeder was taking so long to arrive, but after asking why the delay, we now know it was delivered within a couple of days, the delivery company Yodel had just left the package in a place we didn't expect it to be.

So now we have the feeder and it looks pretty strong and easy to clean, which was the main reason to buy this product, we think it is really good value for money too.

Today we put it out for the birds to test, but I am sure all they want is the seeds.

February 10, 2025
Unprompted review

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