I consulted Carine at Selectra, as she was recommended by a friend, to help me get internet from SFR. She initially entered my details on their website incorrectly, causing all sorts of problems.... See more
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Spoken to Oscar today from Selectra, and what a joy this was, he gave excellent customer service today, moving to my new supplier Edf, he was so professional and it was like chatting to a friend, suc... See more
Having been bubble wrapped for the last 37 years and not seen or been allowed to view any bills, it was a real delight to have an excellent employee at EDF Energy,namely, Rajeshwar Singh,explain eve... See more
Andrew Williamson was absolutely excellent. I needed to set up a new payment for gas and electricity. He went through every step, giving me clear, professional advice. His phone manner was calm, ve... See more
Company details
Information provided by various external sources
Welcome to Selectra, Europe's number 1 utility comparison service. Please let us know how we can improve our service - All feedback is welcome!
Contact info
United Kingdom
- juliette.neal@selectra.co.uk
- selectra.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent service from Antonie
Excellent service from Antonie - he explained everything in a very clear manner and was so efficient and helpful. I could not have asked for better customer service.
Dean Walsh Explained Everything to Me
Dean Walsh was a very friendly and helpful in finding me a good Energy Supplier and he was very good in explaining to me about 5he company and the tariffs as well.
I do hope that I would find EDF French Energy Company a fair and reliable company to be my new Energy Supplier.
Yours Sincerely
William Geraint Davies
I would like to say that Fiontan made…
I would like to say that Fiontan made life so easy for me in setting up this account.
He was very patient with me and helped me tremendously during our phone call with his expert advice.
Tom
Tom was very helpful
Tom was very helpful. This deal looks much fairer and affordable than the one I had previously.
I have just been speaking to a…
I have just been speaking to a gentleman called Wesley Bone to change my gas and electricity to a different provider.He was very helpful and explained everything very well so I could understand what happens.O will be letting family and friends know to deal with you if they decide to change their providers.Thank you
Utilities
Hi, after moving house I spoke to a man called Mohit, regarding my gas and electric. He was very helpful and patient, I felt comfortable and under no pressure at any time, which was a big plus for me. Everything was explained clearly, very happy with their service.
I Have Just spoken to A very lovely…
I Have Just spoken to A very lovely Lady, whose Name was Colette, She Was extremely Helpful , & professional, every step of the way , With all Her advice, Helping Me choose A New Electric Company
Such A excellent Experience
Thankyou So Much
For All your
Wonderful Help
Colette
Kindest Regards
Sylvia
Just want to say what a fantastic…
Just want to say what a fantastic experience on the phone today with Ruby. Very informative and friendly.
Feel really good about sorting out my gas and electricity. Thank you very much .
Henry was very helpful
Henry was very helpful, explained easily to me and put me at ease.i am very happy with this service
Very calming and understanding not…
Very calming and understanding not patronising in any way I called in a very angry state regarding my supplier he was kind and offered several solutions if I was willing he has taken away my stress answered questions when he could and helped take the anxiety of switching suppliers many kind thanks 😊
Mohit was excellent at giving me the…
Mohit was excellent at giving me the advice I needed, regarding switching to a new tariff with my current supplier EDF. He was patient and professional, and explained things easily to me.
Many thanks Lynne
Craig was the best person I have ever had a conversation with to set something up.
Craig was a real pleasure on the phone. He explained everything great. Not only that he was funny and really please t to talk to especially in times like this. He was one of the best people I have ever spoken to over the phone to set up something. A real pleasure and made my day making me laugh which is what we need right now. I switched over my energy with everything explained. Thank you Craig.
Had a great experience,my adviser…
Had a great experience,my adviser denies understood my circumstances and was really helpful in finding me a provider for my gas with better rates.
The Professional approach
I had the privilege of having Craig Haynes inBarcelona a highly professional approach and the important information at his finger tips:His wonderful Irish accent was so clear to understand,a joy to the ear!!
He is certainly a credit to your company.
Tricia Smith
James was amazing
James was amazing, I was really stressed out with my other provider James sorted it out within minutes, thank you so much James Ann x
Denis was great
Denis was great. I am very Stressed with my past electric company, Denis lifted the stress and got me a better deal and so easy to talk to. very patient with this old woman. WELL DONE DENIS
Did my switch over from British Gas to…
Did my switch over from British Gas to EDF and was made feel at easy by Mohit Khatwani. Mohit you are one of a kind, keen to listen and not in a rush. You explained everything and made daunting switch so easy. Thank you very much for a job well done.
Nicholas Craig thanks for your…
Nicholas Craig thanks for your assistance the other day. Professional and efficient
Linda M
Just done my switch over with PATRICK what a lovely guy with a great sense of humour. He had the time and patience to explain everything and made this lady's day.
Thank you Patrick.
Selectra for me!
The Selectra agent, Jared, who took my call was patient, efficient & helpful & has saved me more expense.
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