Camila Quéré was efficient, kind, and respectful of my time. The overall process was extremely quick and effortless and she guided me throughout all steps, and gave me the information I needed, and... See more
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Camila was amazing! I have never had such good support and quick responses as Camila provided, she has truly been pushing on the right spots and with clear communication we have solved many issu... See more
It gives me great please to write about our experience in working with Mr. Jose Martinez to set up our French utilities and services. From the very beginning he was extremely pleasant, understandin... See more
Mehdi is an excellent support member. He had a complicated case i think to deal with due to SFR being very difficult. He went above and beyond to make sure this situation was corrected. He was polite... See more
Company details
Written by the company
Site d'information sur les contrats de la maison : énergie, télécoms et assurances.
Contact info
66 rue Sébastien Mercier, 75015, Paris, France
- selectra.info
Replied to 100% of negative reviews
Typically replies within 24 hours
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Change your electricity in one phone call and save money. Carine will help you in English.
I was unhappy with my current rate of electricity, it seemed to get more expensive despite trying to be more economical at home. I belong to an English living in France Facebook page and I posted asking for advice. Someone recommended Carine Prost at Selectra who I contacted. She changed my provider immediately, her English was perfect, the process was easy and she was very easy to deal with. I would highly recommend contacting her for the changing of your utilities she is highly knowledgeable. Thanks Carine.
Carine was very helpful and got our…
Carine was very helpful and got our internet set up seamlessly. Thank you
Exceptional Service from Camila Quéré
Camila Quéré was very clear and informative with each step. She laid out options well and took the time to clarify each question I had. It was a pleasure to finalize details with her help and I felt like I was in safe hands with the decisions I made thanks to her! Her English is super good as well and nothing was lost in translation.
Camila Quéré, great experience!
Camila Quéré was super available, kind, and helpful. Couldn't have asked for a better experience. Totally recommend! Also, she speaks perfect English.
David Herrera was amiable and very…
David Herrera was amiable and very helpful. I’m happy to recommend him.
Carine has been very kind
Carine has been very kind , with a good english, and explained everything very clearly
Carine Prost solved all my problems
I had an extraordinary experience talking to Carine Post from Selectra and I am very happy and satisfied. Selectra is the best and reliable company for English speakers to solve all their problems. Carine Prost explained everything to me in detail and I have no confusion about anything. I am using their services now. Carine Prost is a wonderful person and very friendly. I wish her all the best. 🥰🥰👏👏
Thank you sooo much, dear Carine. 🌹🥰
I had a great experience talking to…
I had a great experience talking to Carine on the phone! She was super friendly, easy to talk to, and really listened to what I had to say. She answered all my questions clearly and made sure I felt understood. Her positive attitude and helpfulness made the whole conversation really smooth. Thanks, Carine, for making everything so easy!
Miguel gaudemer m as bien guidé et…
Miguel gaudemer m as bien guidé et expliquer les demarches
Always friendly and helpful. Makes it easy to deal with.
Carine Prost is a very helpful staff member for Selectra. I recommend her for her patience and for making difficult tasks easy!
I was treated sympathetically as I knew…
I was treated sympathetically as I knew very little about the equipment available. Everything was clearly explained and well communicated.
Great communication
Great communication with Miguel Gaudemar, great explication ! Very clear and easy to understand I recommend to exchange with him !
Camilia Fekih is OK tanck you
The communication was very straight…
The communication was very straight forward and well understood. Thanks for your support in getting all the installations/activations initiated flawlessly.
Great Experience
Fast, easy all I can ask when doing a new contract, Camila Quéré helped me effortlessy with this
Carine was simply superb
Carine was simply superb, and a credit to your organisation. She took over 2 hours to talk through a number of options to 3 foreign families simultaneously - and provided great advice and support. We could not be more impressed & thankful for her service! Bravo Carine!!
Carine était excellent
Comprehensive Overview
She explained everything comprehensively and answered all of my questions.
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