Camila Quéré was efficient, kind, and respectful of my time. The overall process was extremely quick and effortless and she guided me throughout all steps, and gave me the information I needed, and... See more
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See what reviewers are saying
Camila was amazing! I have never had such good support and quick responses as Camila provided, she has truly been pushing on the right spots and with clear communication we have solved many issu... See more
It gives me great please to write about our experience in working with Mr. Jose Martinez to set up our French utilities and services. From the very beginning he was extremely pleasant, understandin... See more
Mehdi is an excellent support member. He had a complicated case i think to deal with due to SFR being very difficult. He went above and beyond to make sure this situation was corrected. He was polite... See more
Company details
Written by the company
Site d'information sur les contrats de la maison : énergie, télécoms et assurances.
Contact info
66 rue Sébastien Mercier, 75015, Paris, France
- selectra.info
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service.
Camila was very helpful and she explained all the information very precisely and told me about different offers to choose best for me.
I am really thankful to her for explaining me so smoothly.
Contrat d’électricité et d’assurance
I received assistance to open the electricity and insurance for the apartment. Camila Quéré has been essential to explain and guide me step by step in the procedure and to offer me the best offer for my needs. Thank you again for your support.
Lucka Nerjat was very helpful and gave…
Lucka Nerjat was very helpful and gave good assistance.
Camila have been super available to…
Camila have been super available to help me close the electricity contract, as well as the habitation assurance.
Contacté par pauline explication simple et efficace…
Contacté par pauline explication simple et efficace
The consultant was very patient and…
The consultant was very patient and helpful and assisted me throughout the entire process. She also gave me detailed information and answered all my questions.
Excellent assistance.
I'm fully satisfied in Camila…
I'm fully satisfied in Camila assistance, I managed to obtain my insurance quickly and i received all the needed help
The knowledge shown by the operative…
The knowledge shown by the operative and a width of expertise - shown with kindness and interest
Great Interaction
My experience with this company is great.
Camila is a wonderfull person, that helped a lot and explain every detail with great detail and was able to answer all my questions.
New home assistant
Camila Quere guided me through setting up my new home in France with great care! I recommend !
Informative and Helpful Experience
My experience was really good with Selectra, I talked with Camila and it was really an informative and helpful meeting. I appreciate Camila for her smooth explanation and thanks for helping me out with the information.
Complaint #2
Second posting for Selectra. I wrote an earlier complaint and heard back from them on a reply. They gave me an email address to write to. So I wrote and now have written them four times with no answer. And after a half a dozen tries to call Selectra and being put on hold for anywhere from 10 to 20 minutes, before being disconnected, I got through. When I asked to talk with a supervisor, he said there wasn’t one and could only put me back in touch with agent I didn’t want to talk with me and who never replies anyway. But after my continued insistence, he said he would have a supervisor call me. Haha! No one has called me in four days!
Nada Es Smaki contacted me. She was awesome. She understood and gave me all the details to return the Bouygues box back. She called me at least twice to make sure everything had worked out okay. So I’m changing my review from 1 star to 3.
Camilla is super friendly and helpful.
Camilla is super friendly and helpful. I was very happy she could speak English and explain to me all the plans and services very clearly. Very satisfied with her professionalism.
Excellent performance!
Excellent performance! Pauline explained me the different possibilities in detail and helped me make the right choice and confirm my order. She is very nice and professional.
Thank you Pauline!
Yes the experience was very good and I…
Yes the experience was very good and I got good support.
une prestation excellente et efficace
une prestation excellente et efficace. Merci beaucoup Pauline Ferry !
It was nice experience with this…
It was nice experience with this service provider
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