Select Wallpaper Reviews 

528
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Diane was very patient and helpful. She listened to my ideas and showed me lots of potential examples. Her knowledge of the myriad samples in her shop is impressive. She was then happy to provide diff... See more

Company replied

Rated 4 out of 5 stars

Friendly and helpful staff in the shop, took the time to help us choose wallpaper. Unfortunately we were 1 roll short and had to order an extra one. Paid £14 extra for next day delivery, which meant... See more

Rated 5 out of 5 stars

Select Wallpaper and Fabrics in Broughty Ferry is truly amazing. Diane is extremely knowledgable about all their products and so kind and professional in the way that she goes about delivering the ser... See more

Company replied

Rated 5 out of 5 stars

Excellent service, so helpful and obliging. Very patient and took time to help us find exactly what we wanted. Ordered a couple of samples which arrived quickly, wallpaper order arrived quickly too.... See more

Company details

  1. Wallpaper Store
  2. also in
  3. Decoration and Interior Design Store
  4. Furniture Store
  5. Home Improvement Store
  6. Interior Designer
  7. Silk Store

Written by the company

Browse our high quality designer wallpaper, fabrics and paint at Select Wallpaper.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

528 reviews

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4.6

All reviews

(528)

32 reviews in the last 12 months

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Rated 4 out of 5 stars

Good service

Friendly and helpful staff in the shop, took the time to help us choose wallpaper.
Unfortunately we were 1 roll short and had to order an extra one. Paid £14 extra for next day delivery, which meant it would arrive while the decorator was still there, but it actually took 3 days to arrive, so he had to come back at a later date. That is the only reason I marked 4 stars and not 5.
Salesperson did refund part of the postage, so good service.

September 10, 2026
Rated 5 out of 5 stars

Excellent

Excellent, prompt pre and after sales Communication. It makes all the difference when searching for specific products.

September 14, 2026
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Rated 1 out of 5 stars

inconvenient

Walked into showroom. Employee found his lunchbreak more important than a potential client and asked us to come back later and make an appointment. Missed opportunity for a large project. He would have known that if he had shown any interest.

September 22, 2026
Unprompted review
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Reply from Select Wallpaper

Hi Nibee

You have left a damning review on our business, but we dont have a male employee here in our showroom! so i am very confused as to where you are thinking you are leaving a review for.

We are Select Wallpaper, in Broughty Ferry Dundee? there arent any other wallpaper shops here or any other wallpaper shops in the UK called Select Wallpaper, so we are slightly baffled by this review?

Please contact me personally if i can help you find materials for your projects and i will utterly help, but please remove this review as its clearly for the wrong business.

Kind regards
Diane
Select Wallpaper

01382 477000

diane@selectwallpaper.co.uk

www.selectwallpaper.co.uk

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Rated 5 out of 5 stars

Outstanding, friendly customer service

The wallpaper I wanted to order was being discontinued and the manufacturer would not sell it to me so I tried Select Wallpapers who did not have it in stock but they then spoke directly to the manufacturer. Diane promised me she could get it and it arrived a few weeks later. She literally worked a miracle and I am so grateful as I was halfway through decorating so in a bit of a pickle if I couldn’t get hold of it. Diane is the business owner and she could not care anymore - she rang me personally more than once to explain the situation. She was lovely. I am delighted with my wallpaper - thank you!

July 15, 2026
Rated 5 out of 5 stars

Thank you Diane

Diane was very patient and helpful. She listened to my ideas and showed me lots of potential examples. Her knowledge of the myriad samples in her shop is impressive. She was then happy to provide different options for the amount of paper we might need to help us make decisions about budget. Overall, Diane is extremely knowledgeable, passionate and helpful.

July 16, 2026
Select Wallpaper logo

Reply from Select Wallpaper

Hi Gillian

Thank you so much for your kind review, i hope you love the wallpaper, and truly appreciate your kind words and glad i could help narrow down the mountain of options :)

Very Best
Diane
x

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Rated 5 out of 5 stars

Brilliant service

Brilliant service, I phoned to see if they had the wallpaper that I couldn’t get anywhere else and the lady was so helpful and found the paper, checked so see it was in stock and it was ordered in the afternoon and delivered to me the next day! Amazing service I recommend it to everyone

July 7, 2026
Unprompted review
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Reply from Select Wallpaper

Thank you very much for the kind review

Rated 5 out of 5 stars

The staff were very helpful and opened…

The staff were very helpful and opened books and books for me to choose from. Was not rushed into choosing what I wanted. And was very. Helpful in finding designs of what I was looking for.

June 10, 2026
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Reply from Select Wallpaper

Thank you for the kind review

Rated 1 out of 5 stars

The company took our money and went silent

The company took our money for the order we placed on 27/5 and promised a 3-5 delivery day window. It is now 8/6 and we have heard nothing. They also failed to respond to an email from us chasing the order and their 24/48 response window has lapsed. We have called the company and the person we spoke to could not help in any way other than to take a message but there was no contact until we placed this review. We finally have our money back but we had to cancel our decorator.

June 8, 2026
Unprompted review
Select Wallpaper logo

Reply from Select Wallpaper

Hi Julia

I have responded to your email, i understand you are frustrated , we are working with minimal staff right now as i am on annual leave.

i can admit yor order has not gone according to plan and you should have been notified earlier, sadly we placed the order with our supplier in good faith of your chosen wallpaper, they failed to notify us of any issue, which has then had a knock on effect, where we presumed your order had been fulfilled.

Not only that, upon chasing we have been notified the wallpaper is no longer available.

please know this is rare and you have been refunded, we of course want to fulfil orders and we never aim to disappoint our customers, sometimes things dont go to plan and for this i am very sorry and we will look on ways to improve.

The person you got on the phone a couple of hours ago, is our receptionist and that is all they do, they take a message while things are busy elsewhere, the call spills over to this service, but we always endevour to get back to you quickly once we get the message.

they notified me that you refused to leave the call, and threatened to phone the police and to keep calling them back and that we are a scam.

i can only apologise as that is never the impression we want customers to have, it just so happens that suppliers discontinue designs over night and dont always notify us of this being the case.

I hope you have my email offering 20% off any design you like, we are happy to send you complimentary samples to help choose something else as we would love to prove to you how passionate we are about getting things right, as we do with many customers and again i am sorry this has been your experience.

please email me back so we can start fresh.

Very Best
Diane
Select Wallpaper

diane@selectwallpaper.co.uk
(best place to get a response on this matter) i am on annual leave but will be more than happy to help regardless.

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