selfnamed.com Reviews 195

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their natural ingredients and excellent performance. Many people appreciate the overall service, finding the platform easy to use and the process of creating their own brand straightforward and efficient. The user experience is frequently described as smooth and intuitive, with clear guidance and helpful tools. However, some customers have expressed dissatisfaction with the customer service and response times. While some reviewers report quick and helpful replies, others have experienced slow communication, generic responses, or a lack of resolution for their issues. There are also mentions of system problems that impact the overall experience, suggesting that while the products and core service are strong, communication and technical support can be inconsistent.

What people talk about most

Product

Consumers find the products to be of high quality, with many praising the luxurious formulations, beautiful... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the friendly, professional,... See more

Response time

Clients share ambiguous opinions on response time. Many customers praise the prompt, professional, and quick... See more

Service

Reviewers mention positive feedback about service. Many customers consistently praise the excellent service,... See more

User experience

Reviewers highlight positive aspects of user experience, often praising its ease of use, simplicity, and... See more

Based on these reviews

Rated 4 out of 5 stars

The company is offering a wonderful opportunity for people with good idea and low budget. There is a few glitches and things to be fixed as I have discovered them at a price by “hit or miss” method. I... See more

Company replied

Rated 4 out of 5 stars

Overall, I like Selfnamed; they offer many great features and their products are high-quality and 100% natural certified. About a month ago, the shipping was really great — standard shipping from... See more

Company replied

Rated 5 out of 5 stars

An organic and natural product dropshipping company sounds a bit too good to be true but it is. I love the ease of Self named and see them constantly bettering their features. One con is the design to... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Selfnamed is a one-stop platform for creating and supporting clean beauty businesses. Start your own skincare brand or expand the existing one with organic or natural certified beauty products. Certified, sustainable, trusted skincare. With your brand. Finally. Private label with no minimum order amount. Made by skincare experts ⭐ For skincare entrepreneurs 🚀


Contact info

4.2

Great

TrustScore 4 out of 5

195 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I love it

I love it. Products are very good.

April 6, 2025
Unprompted review
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Reply from selfnamed.com

We're happy to hear hat you're loving our products!

Rated 4 out of 5 stars

Good quality products

I have had a very positive experience with Selfnamed. Their team is professional, supportive, and always quick to respond to questions. The product quality is consistently high, and the customization options make it easy to create a unique brand experience. I truly appreciate their attention to detail and the smooth cooperation throughout the process.

April 12, 2024
Unprompted review
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Reply from selfnamed.com

Thank you for your feedback!

Rated 5 out of 5 stars

As a small business selfnamed has made…

As a small business selfnamed has made it beyond easy to start up my skincare line. With affordable pricing it’s made it possible for me to succeed in a competitive industry!

March 1, 2025
Unprompted review
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Reply from selfnamed.com

Thank you Tiffany!

Rated 3 out of 5 stars

Great potential but many improvements are needed

I've been using Selfnamed for several months now and I have many of their products on my website.
Overall, the product quality is quite good, and they frequently add new items, which makes it easy to launch and grow a business quickly. The ability to preview designs and generate automated mockups that load directly to Shopify is definitely a plus. Once you figure out the right settings, the ordering process runs smoothly—though it would be helpful if those settings were clearly explained somewhere.

That said, several areas need improvement. The platform has quite a few glitches and usability issues. For example, the support team can take long to respond, also the website is quite slow. There’s currently no way to give access to other team members like graphic designers so you’re limited to managing everything from a single user account.

The design studio also lacks basic features like the ability to delete unused designs, which creates clutter fast, especially with multiple products and variations. You cannot add your own background colours either. Filtering in the “My Products” section is very limited and doesn’t allow you to group items efficiently. When you have many products it is a real challenge to find the right one.

Templates are another area where the experience could be improved. The process of applying templates is not intuitive; there’s some guidance but we still had to go through a lot of trial and error to figure it out. Some templates even use different names or incorrect dimensions compared to what’s listed on the site, which adds to the confusion.

On the logistics side, we’ve run into a few shipping issues. Delivery times tend to be longer than promised. For instance, a customer placed an order on March 17 and still hadn’t received it 10 days later, which is concerning and could reflect poorly on our brand.
In summary, while the product offering and business potential are great, the platform itself still needs significant improvements in terms of functionality, user experience, and customer support. I know all takes time and I hope to see improvements soon.

April 10, 2025
Unprompted review
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Reply from selfnamed.com

Thank you for your honestly, Mari!

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Rated 5 out of 5 stars

Lush products without the nasties.

I've been using self-named products for personal use for a while, and I absolutely love them. The ingredients are lush and feel clean, with no nasties. I am now ready to start my brand. ❤️

October 10, 2024
Unprompted review
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Reply from selfnamed.com

Best of luck with your brand Caroline! ❤️

Rated 5 out of 5 stars

Excited to start my business with Selfnamed

Selfnamed offers a wide range of products and their formulations are pretty incredible. It is easy to create different product lines as many products are synergistic and complement each other.
Team of Selfnamed is helpful and responsive, but really most of the information can be found on the website and in the immersive blog.
Some information on the website, like some videos, unfortunately are aged and not relevant anymore but that's where the Team steps in to advise. Also I have noticed minor lags and issues with the design constructor, but nothing such that would not have an easy workaround. Overall I would definitely recommend the service and I am excited to start my business with Selfnamed.

April 9, 2025
Unprompted review
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Reply from selfnamed.com

Thanks, Ieva, for the feedback! And best of luck with running your business!

Rated 5 out of 5 stars

High quality products

High quality products , easy communication and many options to choose from, covering all the modern skincare aspects.

February 5, 2025
Unprompted review
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Reply from selfnamed.com

Thank you for the kind words!

Rated 5 out of 5 stars

Great products and fast shipping

Here’s a short and positive review you can use:

---

I’ve ordered from Selfnamed a few times now and have been impressed.
The product quality is consistently great, everything feels well-made and reliable. Shipping is fast and hassle-free.
I recommend Selfnamed if you’re looking for professional results without the wait!

April 9, 2025
Unprompted review
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Reply from selfnamed.com

That's great to hear, Mia!

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Rated 5 out of 5 stars

Exceptional quality and service

I've been using SelfNamed products for a while now, and I'm thoroughly impressed! The quality is exceptional, and each item feels uniquely crafted with attention to detail. Their customer service is top-notch, making the entire shopping experience seamless. Highly recommend their products to anyone looking for stylish and durable options. Will definitely be purchasing again!

September 9, 2024
Unprompted review
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Reply from selfnamed.com

Thank you very much for sharing!

Rated 5 out of 5 stars

Beautiful branding and helpful support

I’m in the process of launching my own skincare line and came across Selfnamed. I’ve had a great experience so far—their team is super helpful, and the product options look amazing. I love the branding and how professional everything feels. I will be ordering very soon. Excited to see the quality in person!

October 7, 2024
Unprompted review
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Reply from selfnamed.com

That's great to hear! Can't wait for the launch of your brand!

Rated 5 out of 5 stars

I love the opportunity and would recommend to others

I love how easy it is possible to make something on your own, to make your own brand. Even the opportunity with no MOQ is best for starters and gives chance for passionate people in the beginning of the business.

April 3, 2025
Unprompted review
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Reply from selfnamed.com

Thank you very much, Miglė!

Rated 5 out of 5 stars

Selfnamed is a gamechanger

Selfnamed is a gamechanger! They have a huge catalogue of the highest quality luxury, cruelty free, natural and certified products. You can literally start your brand from a few dollars that would otherwise cost you hundreds of thousands if not millions of dollars to do from scratch, there is no any upfront fee or set up fee, zero risk, The only downside is that it is unfortunately a little overpriced, but they do offer discounts for bulkorders.

April 7, 2025
Unprompted review
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Reply from selfnamed.com

Thank you, and we appreciate the feedback!

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Rated 5 out of 5 stars

I'm very satisfied

I'm very satisfied! This is a great platform for anyone looking to start something new. Good products, a solid business model – everything you need to succeed is here. I can only recommend it to anyone who's thinking about taking the first step!

April 3, 2025
Unprompted review
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Reply from selfnamed.com

We're very happy to hear your feedback! Thank you!

Rated 5 out of 5 stars

Fantastic products nice scents and…

Fantastic products nice scents and prices, really priceworth products and very nice and friendly staff, will continue ordering very good products!
Annamarie /Sweden

April 5, 2025
Unprompted review
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Reply from selfnamed.com

Your review just made our day, Annamarie! Thank you!

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Rated 5 out of 5 stars

Incredible Hydration Products and Customer Care!

I had an amazing experience with Selfnamed. The ordering process was smooth, the shipping was quick, and the packaging was beautiful and eco-friendly. I’ve been using their Double Hydration Boost Gel and Hydrating Serum from the Ultimate Hydration Duo, and the results are genuinely impressive—my skin feels refreshed, deeply moisturized, and has a noticeable glow.

What really stood out to me, beyond the product quality, was the way the team followed up and made sure everything went smoothly. It’s clear that they truly care about their customers and stand behind their products. Highly recommend Selfnamed if you’re looking for reliable skincare that actually delivers.

April 4, 2025
Unprompted review
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Reply from selfnamed.com

Thank you for taking the time to leave such a thoughtful review. It truly means a lot!

Rated 4 out of 5 stars

The products is very nice

The products is very nice. They smell nice and the works.

April 1, 2025
Unprompted review
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Reply from selfnamed.com

Thank you, Mikael, for the kind words! Not gonna lie, we also love our products :)

Rated 5 out of 5 stars

Very good selection

Very good selection with pleasant scents and perfect for skin care. The design tool online is very helpful

April 4, 2025
Unprompted review
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Reply from selfnamed.com

Thanks for the love!

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