selfnamed.com Reviews 195

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their natural ingredients and excellent performance. Many people appreciate the overall service, finding the platform easy to use and the process of creating their own brand straightforward and efficient. The user experience is frequently described as smooth and intuitive, with clear guidance and helpful tools. However, some customers have expressed dissatisfaction with the customer service and response times. While some reviewers report quick and helpful replies, others have experienced slow communication, generic responses, or a lack of resolution for their issues. There are also mentions of system problems that impact the overall experience, suggesting that while the products and core service are strong, communication and technical support can be inconsistent.

What people talk about most

Product

Consumers find the products to be of high quality, with many praising the luxurious formulations, beautiful... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the friendly, professional,... See more

Response time

Clients share ambiguous opinions on response time. Many customers praise the prompt, professional, and quick... See more

Service

Reviewers mention positive feedback about service. Many customers consistently praise the excellent service,... See more

User experience

Reviewers highlight positive aspects of user experience, often praising its ease of use, simplicity, and... See more

Based on these reviews

Rated 4 out of 5 stars

The company is offering a wonderful opportunity for people with good idea and low budget. There is a few glitches and things to be fixed as I have discovered them at a price by “hit or miss” method. I... See more

Company replied

Rated 4 out of 5 stars

Overall, I like Selfnamed; they offer many great features and their products are high-quality and 100% natural certified. About a month ago, the shipping was really great — standard shipping from... See more

Company replied

Rated 5 out of 5 stars

An organic and natural product dropshipping company sounds a bit too good to be true but it is. I love the ease of Self named and see them constantly bettering their features. One con is the design to... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Selfnamed is a one-stop platform for creating and supporting clean beauty businesses. Start your own skincare brand or expand the existing one with organic or natural certified beauty products. Certified, sustainable, trusted skincare. With your brand. Finally. Private label with no minimum order amount. Made by skincare experts ⭐ For skincare entrepreneurs 🚀


Contact info

4.2

Great

TrustScore 4 out of 5

195 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We are excited to begin o⭐ For skincare entrepreneurs 🚀ur journey…

We are excited to begin our journey with Selfnamed, a one-stop platform for creating and supporting clean beauty businesses. Their dedication to providing high-quality, certified, sustainable, and trusted skincare products has convinced us that they are the perfect partner for our brand.

Selfnamed offers an exceptional range of organic and natural certified beauty products, ideal for anyone starting their own skincare brand or looking to expand an existing one. One of the most appealing aspects of Selfnamed is their private label service with no minimum order amount. This flexibility allows for easy scalability and ensures that businesses of all sizes can benefit from their expertise.

As we prepare to launch our collaboration with Selfnamed, we are confident in their ability to help us achieve our goals. Their team of skincare experts is committed to quality and innovation, providing products that our future customers will love and trust.

We have been impressed with Selfnamed's commitment to sustainability and their comprehensive support for skincare entrepreneurs. Their approach aligns perfectly with our values, and we are eager to see the positive impact they will have on our brand.

For skincare entrepreneurs looking for a reliable and innovative partner, Selfnamed is the ideal choice. We look forward to a successful and fruitful partnership with them and are excited about the growth and success that lies ahead.

⭐ For skincare entrepreneurs 🚀

June 10, 2024
Unprompted review
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Reply from selfnamed.com

To a fruitful partnership!

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Rated 5 out of 5 stars

Excellent support

Excellent support - fast and efficient.

June 5, 2024
Unprompted review
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Reply from selfnamed.com

Thank you, David! Happy to help!

Rated 2 out of 5 stars

Crazy Shipping Costs

They have good products but the shipping costs are crazy. Almost impossible to make money with this company. I can't charge a customer $25 for shipping a bottle of body wash!

Setting up a payment/billing option was also a problem for me because VISA kept blocking all their transactions, but they require you to set this up when installing their Shopify app. I wish they had an option to pay using PayPal, but they do not. I had to apply for a special prepaid debit card just to install the app, and in the end it didn't matter since I uninstalled it due to the ridiculous shipping rates.

All said and done, this company has a wide variety of products, but the prices are too high to make a decent profit from.

EDIT: Yes, I know Selfnamed accepts VISA, but in order to set up automatic billing using my VISA card, I had to allow Selfnamed to withdraw a small amount from my card, which VISA kept declining, which is why I had to get a different card. And yes, you DO need to set up a billing method in order to integrate the app to Shopify.

April 5, 2024
Unprompted review
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Reply from selfnamed.com

We’re saddened to hear about your experience.


We understand your frustration regarding shipping costs. Since we are located in Europe, shipping to the US is unfortunately higher. We don’t set the rates; we ship at the costs provided by our couriers.


We are tirelessly working to improve this experience and will have updates about shipping terms in a positive way by the end of this year.


Regarding VISA, we do accept it, but 2FA authorization is required for the card to be accepted.


To install our app, no card is needed. You can fully integrate and set up your store before providing any billing information.


Regarding potential earnings, here’s our blog post on how to build a profitable business with dropshipping: https://www.blog.selfnamed.com/articles/how-to-earn-money-with-selfnamed

If you need any help, feel free to reach out to support@selfnamed.com

Rated 5 out of 5 stars

Excellent products and service!

Excellent products and service!

They are very helpful and always seem to find a solution to my sometimes clever ideas.

Outstanding service on an individual level and quick responses - strongly recommend them!

May 21, 2024
Unprompted review
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Reply from selfnamed.com

Cheers to a great partnership!

Rated 5 out of 5 stars

I’m satisfied

I’m satisfied, the company is growing so I think is normal to have some difficulties sometimes.
I ordered products a couple of months ago and got them in few weeks. Labels and packaging are amazing and the staff is really helpful.
I think the products are really good and the price is right for a good quality natural skincare product.
Hope new items will be added in the next month.
I purchased also the website design and set up service, curious to see how things will go.

February 5, 2024
Unprompted review
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Reply from selfnamed.com

Thanks a lot!

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Rated 4 out of 5 stars

Really love this platform!

Really love this platform! Makes it so easy to get new products and is easy to design products! This review would be 5stars only if there were more makeup products and if the sunscreen is available in the US!

January 1, 2024
Unprompted review
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Reply from selfnamed.com

Thank you, Levi!

Rated 5 out of 5 stars

Very helpful support

Very helpful support. They get back to you quickly and the drop system works very well.

May 16, 2024
Unprompted review
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Reply from selfnamed.com

Great to hear that, Gavin! 👍

Rated 5 out of 5 stars

Very professional!

Very happy with the professional help and communication flow!

May 6, 2024
Unprompted review
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Reply from selfnamed.com

Happy to work with you Jens!

Rated 5 out of 5 stars

Be honest

Be honest, Helpful, problem-solving and transparent

May 6, 2024
Unprompted review
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Reply from selfnamed.com

Always there to help you!

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Rated 5 out of 5 stars

Great Experience!

Overall a good service with what I am satisfied. The design team did a great job with the design. The account manager is helpful and provided feedback in a short time. We are looking forward towards the expansion of the company.
Keep the good work!

April 29, 2024
Unprompted review
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Reply from selfnamed.com

Thank you for your feedback!

Rated 4 out of 5 stars

Does not respond to emails when making…

Edited my review due to fair response to my email. Thanks at last I hear from you.

April 19, 2024
Unprompted review
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Reply from selfnamed.com

Hi Pedro,
We've replied to your email! Please get back to us, so we can resolve this misunderstanding.

Rated 5 out of 5 stars

Laura's guidance, Selfnamed's tech eases starting skincare brand

Laura from SelfNamed gave me amazing help to start my skincare business. Her emails and video calls were very helpful, as she answered all my questions and gave me great advice for my online store. Her dedication and knowledge really made everything easy and fun. I highly recommend her to anyone starting a business. SelfNamed also impressed me with their easy-to-use technology, which allowed me to create my product branding without needing extra help. Their clear documentation and quality assurance processes showed their dedication to excellence.

April 1, 2024
Unprompted review
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Reply from selfnamed.com

Thank you Srinivasa!

Rated 5 out of 5 stars

Honestly couldn’t fault anything when…

Honestly couldn’t fault anything when dealing with self named!
I orders a few tester products, picked the ones I liked then had them design the packaging. Quick response with emails, designs were brilliant and I was able to make a few changes easily.
I am now able to order my designs straight off the website with quick delivery. I am so happy with the service!!
Highly recommend to anyone wanting to launch their own product.

March 27, 2024
Unprompted review
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Reply from selfnamed.com

Thank you! 🎉

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Rated 5 out of 5 stars

Thank you Selfnamed and Laura!

As we any new project there may be some unforeseen problems at the very beginning causing some frustration. That is quite normal and that was the case when we first stared working with Selfnamed.
However, Laura has been very helpful ever since and has done a wonderful job in resolving all problems/issues. We can not thank her enough for her time and all the help she has provided. Recently, we received our first order and again Laura was here for us in walking us thru the ordering process. We plan to add more products soon and enhance our portfolio of skin care products. THANK YOU Laura for everything you have done for us in helping us launching our skin care line. We look forward to continuing working with Selfnamed and Laura for a mutual benefit

February 23, 2024
Unprompted review
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Reply from selfnamed.com

Happy to work with you!

Rated 5 out of 5 stars

SelfNamed delivers solid design work

SelfNamed delivers solid design work, with Laura, the Senior Customer Success Manager, effectively coordinating between the client and the design team. The mock-ups they provided aligned well with my creative vision, demonstrating professionalism and competence. I recommend SelfNamed for their effective design services.

February 23, 2024
Unprompted review
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Reply from selfnamed.com

Thank you, Coraline! 🔥

Rated 5 out of 5 stars

I am impressed by the whole concept

I am impressed by the whole concept, in every way. The products are absolutely beautiful. Design studio is easy to use. The prices are reasonable. They thought of each detail. Very helpful support team. Always prompt in their responses. Especially, Agnese, who helps, and advices me a lot, with all of my questions. I couldn't wish for more. Highly recommend this company.

February 9, 2024
Unprompted review
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Reply from selfnamed.com

Thank you so much for the glowing 5-star review! We're thrilled to hear that you had such a positive experience with us and we look forward to serving you again soon!

Rated 5 out of 5 stars

If there's one thing I can express..

If there's one thing I can express, it's the sheer wonder that envelops every aspect in working with Selfnamed!

Embarking on the entrepreneurial journey with Selfnamed has turned into a divine collaboration, where every step is a profound joy, and the ultimate creation is a source of absolute satisfaction for myself.

I extend heartfelt gratitude to Laura Loca, the guiding light and Customer Success Manager, not only a pillar of trust in this magnificent startup but also a soulful being with remarkable empathy. Laura comprehended my aspirations and desires on a spiritual level, making this journey a harmonious dance.

Aija Bukša, the Graphic Designer, deserves profound appreciation for her artistry. A spiritual adept in her own right, she effortlessly decoded my Moodboard, aligning seamlessly with the essence of my brand. What transpired in her designs was beyond words, a manifestation of understanding at a soul level.

Selfnamed, a sacred space where not only exceptional professionals contribute but also compassionate souls unite. This startup is a spiritual guide in the realm of entrepreneurship.

In my 11 years of collaboration with various partners, it's the first time I've felt truly heard and understood from the very beginning.

Gratitude for embodying such divine qualities and for the exceptional professionals who form the spiritual backbone of Selfnamed.com. Special thanks also to Anete Vabule, Co-Founder and Managing Director of this incredible startup!

Sending an immense, spiritually charged embrace from Spain, from your devoted number 1 fan, Maria Moreno IIN HOLISTIC HEALTH COACH

January 24, 2024
Unprompted review
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Reply from selfnamed.com

Thank you so much, Maria! To a long and fruitful collaboration!

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Rated 5 out of 5 stars

Top partner!

I have been working with selfnamed for about 6 months and am very satisfied. Of course there are problems and challenges as a company grows, but I received immediate support with every problem and always experienced a lot of friendliness. All in all, I can say that if you want to work with someone, this is the perfect companion! Thanks again to the support team at Selfnamed.com

December 12, 2023
Unprompted review
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Reply from selfnamed.com

Thank you for the kind words, Sebastian! We're excited to continue working with you!

Rated 5 out of 5 stars

great service

great service - very transparent very customer oriented. always again

December 8, 2023
Unprompted review
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Reply from selfnamed.com

Thank you for your feedback! If you need any help, you know who's got your back!

Rated 5 out of 5 stars

Recently launched skincare brand with SelfNamed

We've recently launched our skincare brand with the products of SelfNamed and have had a very good experience with them as a fundamental partner for our business. The SelfNamed team is always keen to help with your questions and they're open for feedback about their operations and product offering. Of course, there's some hiccups and delays but for a relative new company theirselves they are doing an absolute amazing job!

November 17, 2023
Unprompted review
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Reply from selfnamed.com

Magic! Thanks! Good luck in next steps!

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