World of Books - Sell Your Books Reviews 

97,304
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 11,987 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the process of scanning, selling, and shipping books to be easy, quick, and straightforward. Many people appreciate the prompt and timely payment, highlighting the service as a convenient and efficient way to declutter and give books a new home. However, some people were dissatisfied with the prices offered, finding them very low or not representing the books' actual value. A few others felt books sent in perfect condition were unfairly rejected for damage, leading to non-payment. Some reviewers also noted issues with payment, including being shorted on amounts or experiencing delays.

What people talk about most

Product

Users describe ambiguous interactions with product, with many finding the process of selling books easy and a... See more

User experience

Customers had positive experiences with user experience, consistently describing it as super easy,... See more

Payment

Consumers find payment to be positive, with many reviewers reporting that money is transferred promptly and... See more

Service

Clients share positive opinions on service, describing it as efficient, reliable, and hassle-free, with many... See more

Price

People report ambiguous experiences with price, with some customers finding the prices offered to be fair and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been using the World of Books selling app to clear out a lot of inherited books. Sometimes the barcode scan brings up the wrong title, but I understand that’s down to how publishers reuse... See more

Company replied

Rated 4 out of 5 stars

The app, ease of use, and speed of service was great. Great for fast decluttering. Sadly the prices offered for your books are not generous at all though & dont represent a fraction of the actual resa... See more

Company replied

Rated 5 out of 5 stars

I purchased a book from here and, although it was promptly dispatched, it got lost in the post. I checked with Royal Mail and they said they were expecting it but hadn't yet received it. I emailed Wor... See more

Company replied

Rated 5 out of 5 stars

Easy, quick process to scan, sell and ship books. It's nice to know immediately what you are going to paid for your items. A check was mailed in an extremely timely manner. Will definitely be sending... See more

Company replied


Company details

  1. #15 of 27 best companies in Book Store

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

97K reviews

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4.3

All reviews

(97,304)

11,289 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and very reliable

Fast and very reliable. Best way to get of all the books I e read and never will read again. Done the transfer 3 times now and it’s awesome!

July 23, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We are so happy to hear you find our service fast and reliable for rehoming your pre-loved books! It's wonderful to know you've had such a positive experience multiple times.

All the best,
Sell your Books

Rated 5 out of 5 stars

The website is user friend

The website is user friend! It was extremely easy to check the price of books and mail my books for payment!
Great place to sell books if you no longer need books!

July 30, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're so happy to hear that you found our website user-friendly and that checking book prices and mailing your books for payment was extremely easy! Thank you for recommending us as a great place to sell books.

All the best,
Sell your Books

Rated 2 out of 5 stars

I did not receive full payment but all…

I did not receive full payment but all books were given credit for original estimate. I emailed company and didn’t hear back.

July 30, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

Hello,
Thank you for sharing your review. We’re sorry to hear about your experience and would like the chance to put things right. Please email our customer service team at trustpilot@worldofbooks.com with your trade ID and a brief description of the issue, and we’ll do our best to resolve it quickly.
We appreciate you bringing this to our attention and giving us the opportunity to improve.
Kind regards,
Sell your Books

Rated 5 out of 5 stars

Constantly Great Experience Selling Books

Selling books to World of Books is effortless. Especially after they offered QR codes instead of printed labels. I didn't realize that the books they didn't take were kept on my "shelf" for the future. Great experience.

July 23, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're so glad to hear you found selling your books to us effortless, especially with the QR codes! We appreciate you highlighting how convenient it is to keep track of your books for future submissions. Thank you for your positive feedback.

All the best,
Sell your Books

Rated 2 out of 5 stars

Seller Beware

Made two trades with them.

On the first trade they shorted me $26. They were offering a boosted welcome discount of 15% (which is what my confirmation e-mail clearly listed) but they only paid 10%.

After repeated emails they claim they’re going to send me the difference, but I’ve yet to see it.

On the second trade they rejected a book which they had priced at $24 saying it was in unacceptable condition. This was a beautiful hardcover book that was like new when it was carefully packed for shipping.

And when they decide to reject a book they neither return it nor send any pictures to support their evaluation.

They claim that rejected books are immediately recycled, but there’s no way to verify that either. You have to take their word for it. They can simply claim a book was not in acceptable condition, refuse to pay then turn around and sell it.

Another $24 they owe me. So, I’m out $50 over two trades.

Buyer, or in this case seller, beware.

July 18, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

Hello,
Thank you for sharing your review. We’re sorry to hear about your experience and would like the chance to put things right. Please email our customer service team at trustpilot@worldofbooks.com with your trade ID and a brief description of the issue, and we’ll do our best to resolve it quickly.
We appreciate you bringing this to our attention and giving us the opportunity to improve.
Kind regards,
Sell your Books

Rated 5 out of 5 stars

Delivered quickly and on time

Delivered quickly and on time. Books as described.

July 30, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're happy to hear that your books arrived quickly and as described. We appreciate your positive feedback!

All the best,
Sell your Books

Rated 1 out of 5 stars

Completely dissatisfied

In the past I have been completely satisfied with the trades with the World of Books and previously Ziffit. However, on the last occasion in July I was extremely annoyed and frustrated. The collection was by DPD. I used a very strong box and professional sealing tape. The e-mail from the World of books stated that out of 39 books packed, 9 were "not received". I'm unable to refute that statement, but I categorically know they were sent. Either a mistake was made at the processing of the books or the box was damaged and books lost in transit. It's a time consuming task, packing and listing the books and I will not trade with World of Books in the future. Sue Butcher

July 28, 2026
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Reply from World of Books - Sell Your Books

Hello,
Thank you for sharing your review. We’re sorry to hear about your experience and would like the chance to put things right. Please email our customer service team at trustpilot@worldofbooks.com with your trade ID and a brief description of the issue, and we’ll do our best to resolve it quickly.
We appreciate you bringing this to our attention and giving us the opportunity to improve.
Kind regards,
Sell your Books

Rated 5 out of 5 stars

I love World of Books both selling and…

I love World of Books both selling and buying. The selling could not be easier and have been sorting ready for a downsize move so there were a lot of books! I will continue to use this brilliant service and so glad books will get a second life.

July 20, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're so happy to hear how much you enjoy both selling and buying with us! It's fantastic that our selling process was easy, especially during your downsizing. We're thrilled to know your books will find new homes.

All the best,
Sell your Books

Rated 5 out of 5 stars
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're so happy to hear that your experience with us was incredibly smooth and positive! Thank you for sharing your wonderful feedback.

All the best,
Sell your Books

Rated 5 out of 5 stars

Great and easy transaction

Great and easy transaction

July 30, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're delighted to hear that you found the transaction great and easy! Thank you for sharing your positive feedback with us.

All the best,
Sell your Books

Rated 5 out of 5 stars

Easy to just pack up my books and get…

Easy to just pack up my books and get the label for Inpost locker. Quick process and payment

July 30, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're so glad to hear that packing your books and using the Inpost locker was a quick and easy process for you, and that you received your payment promptly. Thank you for your positive feedback!

All the best,
Sell your Books

Rated 5 out of 5 stars

Simple to get quote on books no longer…

Simple to get quote on books no longer required and they offered best price. Easy to post and receive payment. Great way of decluttering and free up some space

July 30, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're thrilled to hear you found our service simple for getting quotes and that we offered the best price for your books! It's wonderful that we could help you declutter and free up space.

All the best,
Sell your Books

Rated 5 out of 5 stars

Easy to scan and send

Easy to scan and send. Very efficient way of getting rid of the books you no longer want, getting paid for them and saving them from landfill.

July 30, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're so pleased to hear that you found our service efficient and easy to use! It's wonderful to know that we're helping you give your books a new life and keep them out of landfills.

All the best,
Sell your Books

Rated 5 out of 5 stars

Very satisfied

I purchased a book from here and, although it was promptly dispatched, it got lost in the post. I checked with Royal Mail and they said they were expecting it but hadn't yet received it. I emailed World of Books and they immediately sent out a replacement - no questions asked. People before profit!

July 10, 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're so pleased to hear that we could resolve the issue with your lost order quickly and efficiently. It's wonderful to know that our prompt action made a positive impression!

All the best,
Sell your Books

Rated 5 out of 5 stars

good prices and easy process to sell…

good prices offered and posting to sell very easy process

July 30, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're so happy to hear you found our prices good and the selling process easy! Thank you for your positive feedback.

All the best,
Sell your Books

Rated 4 out of 5 stars

Easy and Straighforward

Scanning, packaging and collection of books is all very straightforward and speedy. The price they offer for the books is very poor. However, if you are after a handy way to clear out books and aren’t too bothered about the money, they provide a decent service.

July 23, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We appreciate your feedback and are glad to hear that our scanning, packaging, and collection process was straightforward and speedy for you. We understand your concerns regarding the pricing offered for books. We aim to balance convenience with fair value, and we're always looking for ways to improve our service.

All the best,
Sell your Books

Rated 5 out of 5 stars

Really couldn’t be any easier

Really couldn’t be any easier

July 23, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're so glad you found it easy! Thank you for your positive feedback; we truly appreciate it.

All the best,
Sell your Books

Rated 5 out of 5 stars

As always excellent service 👏 👌

As always excellent service 👏 👌

July 30, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're so happy to hear that you consistently receive excellent service from us! Thank you for your wonderful feedback.

All the best,
Sell your Books

Rated 5 out of 5 stars

No issues easy enough process

No issues easy enough process

July 30, 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're glad to hear that you found the process straightforward and encountered no issues. We appreciate your positive feedback!

All the best,
Sell your Books

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